
MeaningCloud - Detailed Review
Language Tools

MeaningCloud - Product Overview
MeaningCloud Overview
MeaningCloud is a Software as a Service (SaaS) product that specializes in text analytics and semantic processing, making it a powerful tool in the Language Tools AI-driven product category.
Primary Function
MeaningCloud’s primary function is to extract meaningful insights from unstructured content, such as social media posts, customer feedback, news articles, and internal documents. It uses advanced natural language processing (NLP) and semantic analysis to provide deep insights from complex texts.
Target Audience
MeaningCloud is designed for a broad range of users, including businesses across various industries, such as finance, retail, and healthcare, as well as organizations like Pfizer, The World Bank, and Telefónica. It is particularly useful for professionals involved in customer service, market research, compliance, and risk management.
Key Features
Topic Extraction
Identifies named entities, abstract concepts, money amounts, quantities, and time expressions within texts. Users can also incorporate their own dictionaries for precise detection.
Text Classification
Assigns texts to predefined categories or taxonomies, which can be customized or based on standard classifications like IPTC for news.
Sentiment Analysis
Performs multilingual sentiment analysis to determine the positive, negative, or neutral polarity of texts. It can analyze sentiment at both global and attribute levels, and even detect irony and graduated polarity.
Language Identification
Identifies the language of texts from over 160 languages using the franc library and ISO639 standards.
Text Clustering
Groups similar documents based on their content, helping to discover underlying themes and subjects.
Deep Categorization
Uses a detailed rule-based language to assign categories to texts, leveraging morphological, semantic, and text information.
Vertical Packs
Offers pre-prepared resources for specific scenarios such as Voice of the Customer, Voice of the Employee, Intention Analysis, and Financial Industry, among others.
Customization and Integration
Provides advanced APIs, SDKs for various programming languages (Java, Python, PHP, Visual Basic), and plug-ins for tools like Microsoft Excel. This allows for easy integration and customization to fit specific use cases.
Conclusion
Overall, MeaningCloud is a versatile and powerful tool that helps organizations extract valuable insights from unstructured data, enhancing their decision-making processes and operational efficiencies.

MeaningCloud - User Interface and Experience
User Interface Overview
The user interface of MeaningCloud, particularly in its Language Tools AI-driven product category, is designed with a focus on ease of use and user autonomy.
Customization Tools
MeaningCloud provides a set of graphical user interfaces that allow users to customize the text analytics APIs without the need for programming. These tools enable users to create domain-specific resources such as dictionaries, classification models, sentiment models, and deep categorization models. For instance, the dictionary management tool lets users create new entities and concepts, assigning them semantic information and connecting them in an ontology. This makes it easy to recognize and extract these elements in texts, returning related semantic information.
User-Friendly Interfaces
The customization tools feature intuitive graphical interfaces that guide users through the development of these customizations. This empowers users to adapt the system to their specific applications, ensuring high-quality text analytics without requiring technical expertise. For example, the sentiment model management tool allows users to define the polarity of words in specific application scenarios, taking into account context and syntactic functions.
Ease of Use
MeaningCloud’s tools are engineered to be user-friendly, enabling users to develop their custom text analytics systems autonomously. Unlike other providers that may require professional services for basic adaptations, MeaningCloud’s tools provide the autonomy to make these adjustments easily and without programming. This makes high-quality text analytics accessible to everyone.
Overall User Experience
The overall user experience is centered around simplicity and effectiveness. Users can integrate MeaningCloud’s text analytics into their workflows seamlessly, whether through RapidMiner or other platforms. The tools are designed to provide maximum accuracy in text analysis by allowing users to refine their models and resources according to their domain-specific needs. This ensures that users can obtain deep and accurate insights from unstructured text data, such as customer feedback, social media conversations, or internal documents.
Conclusion
In summary, MeaningCloud’s user interface is characterized by its ease of use, intuitive graphical tools, and the ability to customize text analytics without requiring programming skills, making it an accessible and effective solution for analyzing unstructured text data.

MeaningCloud - Key Features and Functionality
MeaningCloud Overview
MeaningCloud is a comprehensive text analytics platform that leverages AI to extract meaningful insights from unstructured content. Here are the main features and how they work:Sentiment Analysis
This feature uses AI to determine the emotional tone or sentiment behind text, whether it is positive, negative, or neutral. It helps businesses understand customer opinions, feedback, and overall satisfaction. For example, you can analyze sentiments from Google Forms responses and log the results in Google Sheets using Zapier integrations.Topic Extraction
MeaningCloud’s topic extraction capability identifies the main themes or topics within a body of text. This is useful for market intelligence, where you need to understand the key subjects being discussed in various sources of data. AI algorithms analyze the text to identify recurring themes and keywords.Text Classification
This feature categorizes text into predefined categories based on its content. MeaningCloud allows users to create custom classification models, which can be particularly useful in industries like finance or media where specific categories are crucial. For instance, you can classify new RSS items and save relevant ones to Pocket.Entity Recognition
Entity recognition identifies and categorizes named entities in text, such as people, organizations, locations, and dates. This helps in extracting specific information from unstructured data, making it easier to analyze and use. For example, identifying people, companies, and more in new RSS posts and saving them to Pocket.Language Detection
MeaningCloud can automatically detect the language of the input text, which is essential for multinational businesses or those dealing with diverse customer bases. This feature ensures that the text analytics functions are applied correctly regardless of the language.Text Clustering
Text clustering groups similar texts together based on their content. This is useful for organizing large volumes of text data into manageable clusters, helping in tasks like customer feedback analysis or document management.Summarization
The summarization feature condenses long pieces of text into shorter summaries, highlighting the key points. This is beneficial for quickly grasping the essence of documents, articles, or any other lengthy content without reading the entire text.Lemmatization and Part of Speech (PoS) Analysis
Lemmatization reduces words to their base or root form, while PoS analysis identifies the grammatical category of each word (e.g., noun, verb, adjective). These features enhance the accuracy of text analysis by standardizing words and understanding their context.Document Structure Analysis
This feature analyzes the structure of documents, including headings, sections, and other organizational elements. It helps in automating document processing and extracting relevant information from structured and semi-structured documents.Insight Extraction
MeaningCloud’s insight extraction capability uses AI to identify and extract valuable information from text, such as intentions, aspects, and sentiments related to specific topics. This is particularly useful in customer experience analytics and market intelligence.Custom Dictionaries and Models
Users can create custom dictionaries, classification models, and sentiment analysis rules to tailor the text analytics engines to their specific needs. This customization is done through user-friendly tools that do not require programming, ensuring high accuracy and relevance for the particular application.Integration and API
MeaningCloud offers a range of integrations with popular tools like Google Sheets, Google Forms, Trello, and SurveyMonkey through Zapier. It also provides APIs for easy integration into various applications, making it versatile and adaptable to different business needs.AI Integration
MeaningCloud’s AI-driven approach is grounded in deep semantic technology, which enhances precision over pure machine learning approaches. This technology enables the platform to extract deep insights from complex documents and interactions, such as contracts or contact center conversations. The AI algorithms are integrated into the various features to ensure accurate and context-aware analysis of unstructured content.
MeaningCloud - Performance and Accuracy
Performance
MeaningCloud’s Sentiment Analysis API is capable of handling a high volume of requests, processing over 1 million daily sentiment analysis requests. This makes it suitable for large-scale applications, such as tracking brand reputation, analyzing customer feedback, and monitoring social media sentiment. The API is built on a REST-compliant architecture, which is easy to use and does not require model training or complex setup. This ease of use is beneficial for developers and businesses looking to integrate sentiment analysis into their operations quickly.Accuracy
The accuracy of MeaningCloud’s Sentiment Analysis API varies depending on the metrics and studies considered:Study Findings
- A July 2022 study reported an overall accuracy of 53.3%, with a negative sample precision of 90.3% and a negative sample recall of 46.6%. The positive sample F1 score was 51.9%, and the negative sample F1 score was 61.5%. While these numbers indicate room for improvement, the API’s performance can be enhanced through customization.
- Another study compared MeaningCloud with other commercial tools like Google Cloud NLP API and Amazon Comprehend using the Sentiment140 database. MeaningCloud showed an accuracy of 67.3%, which was lower than the best-performing system but still competitive, especially considering that MeaningCloud’s system was not trained on the same dataset used for testing.
- MeaningCloud has also demonstrated consistent results with accuracy over 82% across various domains and use cases in other evaluations, particularly when users customize the models using domain-specific ontologies and dictionaries.
Customization and Adaptation
One of the strengths of MeaningCloud is its ability to be customized to improve accuracy. Users can add custom dictionaries, import domain-specific ontologies, and tweak sentiment rules to better fit their specific needs. This customization is particularly useful for businesses dealing with niche vocabularies or industry jargon.Limitations and Areas for Improvement
- General vs. Aspect-Based Sentiment Analysis: While MeaningCloud provides general sentiment analysis, it is more valuable when it performs aspect-based sentiment analysis, which can differentiate between sentiments about various attributes or features within a text. However, general aggregated polarity can sometimes be misleading if the text discusses multiple products or features with different polarities.
- Manual Analysis: Despite its advanced capabilities, MeaningCloud may still require manual analysis by human experts to extract detailed and structured information, especially in cases where the automated analysis is not sufficient to provide actionable insights.
- Data Sources: MeaningCloud’s effectiveness can be limited if it does not incorporate all relevant data sources for an industry, such as specific forums or specialized media. This can lead to issues with recall and precision.
- Pricing: For small-scale projects, the pricing of MeaningCloud might not be beneficial, which could be a limitation for smaller businesses or startups with limited budgets.

MeaningCloud - Pricing and Plans
MeaningCloud Pricing Overview
MeaningCloud, a cloud-based text analytics service, offers a varied and structured pricing plan to cater to different user needs. Here’s a breakdown of their pricing tiers and the features associated with each:
Pricing Tiers
Start-Up
- Cost: $99 per month
- Features: 120,000 requests per month.
Professional
- Cost: $399 per month
- Features: 700,000 requests per month.
Business
- Cost: $999 per month
- Features: 4,200,000 requests per month.
Enterprise
- Cost: Custom pricing
- Features: Available both on-premise and cloud-based. This tier is suited for large enterprises with specific needs and requires a custom quote.
Add-On Packs
MeaningCloud also offers several add-on packs that can be integrated into the existing plans:
- Voice of the Customer Vertical Pack: $150 per month
- Voice of the Employee Vertical Pack: $150 per month
- Intention Analysis Vertical Pack: $150 per month
- Emotion Recognition Vertical Pack: $150 per month
- Financial Industry Vertical Pack: $500 per month.
Free Option
MeaningCloud provides a free plan with the following features:
- Up to 20,000 or 40,000 monthly requests (varies depending on the source)
- Limited access to user dictionaries and models
- Access to basic text analytics APIs such as Topics Extraction, Text Classification, Sentiment Analysis, and more.
Key Features Across Plans
- Text Analytics: Includes Topics Extraction, Text Classification, Sentiment Analysis, Lemmatization, Deep Categorization, and Aspect-based Sentiment Analysis.
- Customization Tools: Users can create and refine their own dictionaries, classification models, sentiment models, and deep categorization models.
- Language Support: Full coverage for English, Spanish, French, Italian, and Portuguese, with partial coverage for Nordic languages, Arabic, Chinese, and Russian.
Additional Notes
- There are no setup fees for any of the plans.
- MeaningCloud does not offer free trials for the paid plans, but the free plan allows users to test the service with limited requests.
This structure allows users to choose a plan that aligns with their specific needs and budget, whether they are small businesses, mid-sized companies, or large enterprises.

MeaningCloud - Integration and Compatibility
Integrations with Other Tools
MeaningCloud can be integrated with a wide range of popular applications through Zapier, an automation tool. This includes Google Forms, Google Sheets, Google Drive, Trello, SurveyMonkey, and more. For example, you can analyze sentiments of new Google Forms responses using MeaningCloud and log the results in Google Sheets, or classify new RSS items and save relevant ones to Pocket. Additionally, MeaningCloud integrates with Microsoft Excel through the MeaningCloud Text Analytics for Excel app, allowing users to extract meaning from various types of text, such as tweets, social posts, and forum opinions, directly within Excel.Compatibility Across Platforms
MeaningCloud offers both cloud-based and on-premises deployment options. The cloud-based API is accessible through a SaaS model, providing high performance, availability, and security. This makes it easy to integrate with cloud services and other web-based applications. For users requiring more control and regulatory compliance, MeaningCloud provides an on-premises deployment option. This allows the software to be installed on in-house servers, virtual machines, or Docker containers, with minimum requirements including 64-bit architecture, 8 CPUs/vCPUs @ 2GHz, 16 GB RAM, and 20 GB hard disk. The supported operating systems are Ubuntu and RedHat Linux.Integration with Specific Tools and Platforms
MeaningCloud also integrates with Qlik Sense, a business intelligence platform, through the Qlik MeaningCloud connector. This connector uses the Sentiment Analysis API to fetch sentiment scores and other sentiment-related information for plain text, including subjectivity, irony, and agreement. It supports various tables for loading sentiment data, such as overall text, sentences, entities, and concepts.Developer Tools and APIs
For developers, MeaningCloud provides APIs and developer tools, such as the Language Identification API, which can be accessed using various programming languages like Python, curl, and JavaScript. These tools allow for easy integration into custom applications and scripts.Conclusion
In summary, MeaningCloud’s integration capabilities and compatibility span a broad range of tools, platforms, and deployment options, making it a highly adaptable solution for text analytics needs. Whether you are using cloud services, on-premises solutions, or integrating with specific business intelligence tools, MeaningCloud offers the flexibility and functionality required.
MeaningCloud - Customer Support and Resources
Customer Support
Contacting Support
support@meaningcloud.com
for any queries or issues they may encounter.FAQ and Documentation
Customization and Integration Resources
APIs and SDKs
Customization Tools
Tutorials and Guides
Integration with Other Tools
Language Support and Vertical Packs
Free Trials and Licensing
These resources and support options are designed to help users quickly and effectively integrate MeaningCloud’s text analytics into their applications and workflows.

MeaningCloud - Pros and Cons
Advantages of MeaningCloud
Comprehensive Text Analysis
MeaningCloud offers a wide range of advanced text analytics features, including sentiment analysis, topic extraction, text classification, entity recognition, and aspect-based sentiment analysis. These capabilities enable users to extract detailed insights from unstructured data such as articles, social media posts, customer feedback, and documents.
Customization and Integration
The platform provides extensive customization options, allowing users to import their own ontologies, dictionaries, and sentiment rules to adapt the analysis to their specific needs. It also offers APIs, SDKs, and plug-ins for easy integration into various applications and platforms, including Microsoft Excel and other common environments.
Multi-Language Support
MeaningCloud supports multiple languages, making it a versatile tool for global businesses and organizations that need to analyze content in different languages.
Scalability and Performance
The software is cloud-based and highly scalable, capable of handling a large volume of requests, such as over 1 million requests per day. This scalability ensures that it can meet the needs of both small and large enterprises.
User-Friendly Interface
MeaningCloud features a friendly user interface that allows users to integrate the software without extensive coding knowledge. It also provides tools for non-technical users to analyze data directly from spreadsheets like Excel.
Real-Time Feedback and Geospatial Analysis
The platform allows for real-time monitoring of customer feedback and integrates with geospatial tools to gather information based on geographical locations, enhancing the depth of insights.
Disadvantages of MeaningCloud
Accuracy Variations
While MeaningCloud’s accuracy in sentiment analysis is generally good, it may not always match the highest accuracy levels of other commercial tools. For instance, in a comparison using the Sentiment140 database, MeaningCloud showed an accuracy of 67.3%, which is lower than some other systems, although it was not trained on the same dataset.
Dependence on Rule-Based Components
MeaningCloud’s approach relies on linguistic parsing and rule-based components, which, while effective, may require more maintenance and updates compared to purely machine learning-based systems.
Limited Free Tier Details
While MeaningCloud offers a free tier, detailed information about the limitations and features of this tier is not readily available in the sources, which might make it difficult for potential users to assess its value without further inquiry.
Acquisition Impact
MeaningCloud was acquired by Reddit in 2022, and while this does not necessarily indicate a disadvantage, it could potentially lead to changes in the product’s direction or support that users should be aware of.
Overall, MeaningCloud is a powerful tool for text analytics with a range of advanced features and customization options, but users should be aware of the potential variations in accuracy and the need for ongoing maintenance of its rule-based components.

MeaningCloud - Comparison with Competitors
When Comparing MeaningCloud to Other AI-Driven Language Tools
Unique Features of MeaningCloud
- Comprehensive Text Analytics: MeaningCloud offers a wide range of text analytics capabilities, including topics extraction, text classification, sentiment analysis, lemmatization, and document structure analysis. It also provides corporate reputation analysis, summarization, and insight extraction.
- Customization: Users can customize the tool by adding their own dictionaries, ontologies, classification models, and rules for sentiment analysis and insight extraction. This customization is facilitated through graphic tools that do not require programming experience.
- Industry-Specific Solutions: MeaningCloud provides solutions tailored to various industries such as pharmaceuticals, finance, media, retail, hospitality, and telecommunications. It includes off-the-shelf models for specific industries like IPTC for news classification and IAB for content classification in advertising.
- Integration: MeaningCloud integrates with several platforms, including Excel, GATE (General Architecture for Text Engineering), and RapidMiner. It is available both as a SaaS and on-premises solution, with a free plan offering up to 40,000 API calls per month.
Potential Alternatives
Google Cloud Natural Language API
- This API offers natural language understanding (NLU) capabilities, including entity analysis, sentiment analysis, and text classification. It also supports speech-to-text and translation APIs, which can be useful for analyzing audio and text in multiple languages. While it does not offer the same level of customization as MeaningCloud, it is part of the Google Cloud ecosystem, which can be advantageous for users already integrated with Google services.
- Key Difference: Google Cloud Natural Language API focuses more on general NLU tasks and does not provide the same level of industry-specific customization as MeaningCloud.
IBM Watson Natural Language Understanding
- IBM Watson offers a range of NLP capabilities, including text analysis, sentiment analysis, and entity recognition. It also supports customization through custom models and dictionaries. However, it may not offer the same breadth of industry-specific solutions as MeaningCloud.
- Key Difference: IBM Watson is more generalized and may require more setup for specific industry needs compared to MeaningCloud.
MonkeyLearn
- MonkeyLearn is another text analytics platform that offers sentiment analysis, topic modeling, and entity extraction. It is known for its ease of use and provides pre-built models as well as the ability to create custom models. However, it may not have the same level of advanced customization tools or industry-specific solutions as MeaningCloud.
- Key Difference: MonkeyLearn is more user-friendly for beginners but might lack the advanced customization and industry-specific features of MeaningCloud.
SAS Text Analytics
- SAS Text Analytics provides advanced text analysis capabilities, including sentiment analysis, entity extraction, and topic detection. It is particularly strong in handling large volumes of data and integrating with other SAS analytics tools. However, it may be more expensive and complex to implement compared to MeaningCloud.
- Key Difference: SAS Text Analytics is more suited for large-scale enterprise environments and may require more technical expertise to set up and use.
Conclusion
In summary, MeaningCloud stands out for its comprehensive set of text analytics features, high level of customization, and industry-specific solutions. While alternatives like Google Cloud Natural Language API, IBM Watson Natural Language Understanding, MonkeyLearn, and SAS Text Analytics offer strong NLP capabilities, they may lack the specific industry tailoring and advanced customization options that MeaningCloud provides.

MeaningCloud - Frequently Asked Questions
Here are some frequently asked questions about MeaningCloud, along with detailed responses to each:
What is MeaningCloud and what does it do?
MeaningCloud is a text analytics platform that helps extract meaning from various types of unstructured content, such as social conversations, articles, and documents. It provides a comprehensive set of APIs for text analytics, including text classification, sentiment analysis, language identification, lemmatization, and more.
What features does MeaningCloud offer?
MeaningCloud offers a wide range of features, including:
- Topics Extraction: Extracts names of people, organizations, brands, places, and abstract concepts.
- Text Classification: Categorizes text according to predefined taxonomies.
- Sentiment Analysis: Detects the positive, negative, or neutral polarity expressed in the text.
- Lemmatization: Extracts the lemmas of the words found in the text.
- Deep Categorization: In-depth rule-based categorization for maximum accuracy.
- Document Structure Analysis: Analyzes the structure of documents.
- Corporate Reputation Analysis: Analyzes the reputation of a company or brand.
- Summarization: Summarizes large texts into concise versions.
- Insight Extraction: Extracts key insights from text data.
What industries can benefit from MeaningCloud?
MeaningCloud provides solutions for various industries, including:
- Pharma
- Finance (banking, insurance)
- Media
- Retail
- Hospitality
- Telecommunications
It helps these industries with tasks such as market intelligence, customer experience analytics, people analytics, and intelligent document automation.
How customizable is MeaningCloud?
MeaningCloud is highly customizable. Users can add their own dictionaries, ontologies, classification models, and rules for sentiment analysis and insight extraction. It also features graphic tools that allow users to define domain-specific resources without needing programming experience.
What languages does MeaningCloud support?
MeaningCloud supports several languages, including full coverage for English, Spanish, French, Italian, and Portuguese. It also has partial coverage for Nordic languages (Danish, Finnish, Swedish, Norwegian), Arabic, Chinese, and Russian.
What are the pricing options for MeaningCloud?
MeaningCloud offers several pricing tiers:
- Start-Up: $99 per month, 120,000 requests per month.
- Professional: $399 per month, 700,000 requests per month.
- Business: $999 per month, 4,200,000 requests per month.
- Enterprise: Custom pricing for both cloud and on-premises solutions.
There is also a free plan that allows up to 40,000 API calls per month.
Does MeaningCloud offer any free trials or free versions?
Yes, MeaningCloud offers a free version with up to 40,000 API calls per month. However, it does not have a free trial in the traditional sense, but the free plan allows users to test the service.
How does MeaningCloud integrate with other tools and platforms?
MeaningCloud integrates with various tools and platforms, including Excel (through an add-in), GATE (General Architecture for Text Engineering), and RapidMiner. It also provides RESTful APIs for easy integration into other systems.
What kind of support does MeaningCloud offer?
For further help, users can contact MeaningCloud support directly. Additionally, there are resources available such as webinars and detailed documentation to help users get the most out of the platform.
Can MeaningCloud be used both in the cloud and on-premises?
Yes, MeaningCloud solutions can be delivered both in SaaS mode and on-premises, providing flexibility based on the user’s needs.
