VerbalizeIt - Detailed Review
Language Tools
VerbalizeIt - Product Overview
Introduction to VerbalizeIt
VerbalizeIt is a cloud-based translation service platform that connects businesses and individuals with a curated community of highly qualified and vetted translators. Here’s a breakdown of its primary function, target audience, and key features:
Primary Function
VerbalizeIt provides high-quality translation services across various mediums, including website and mobile app localization, live conversation interpretation, document translation, and video and audio translation. The platform leverages a crowd-sourced model to offer accurate translations quickly and at a lower cost than traditional translation agencies.
Target Audience
VerbalizeIt caters to a wide range of clients, including businesses of all sizes, independent professionals, and individuals with translation needs. It is particularly useful for companies with repeat translation requirements and those looking to expand their global presence.
Key Features
- Curated Translator Community: VerbalizeIt boasts a community of over 19,000 translators speaking 150 languages and dialects. Only 10% of applicants are invited to join, ensuring high-quality translations.
- Fast and Accurate Translations: Users can upload content, receive an instant quote, and get translations quickly. The process involves a stringent quality check, including back translation, spell check, and formatting to ensure accuracy.
- Multiple Translation Services: The platform offers document translation, live conversation interpretation, video and audio translation, and website and mobile app localization.
- Simple Pricing Model: VerbalizeIt uses a pay-as-you-go pricing structure, charging per word, minute, or project, without requiring sensitive financial information.
- Integration and Scalability: The platform integrates with various business systems and applications, making it scalable for different business needs. It also provides tools for translators to work efficiently in an online environment.
- Industry-Specific Expertise: Translations are reviewed by industry-specific language readers to ensure the content retains its original message and context.
By combining the quality of human translation with the speed and convenience of technology, VerbalizeIt offers a unique solution that meets the diverse translation needs of its clients.
VerbalizeIt - User Interface and Experience
User Interface
VerbalizeIt’s platform is built to connect users with a global community of human translators. Here are some key aspects of its interface:
- Accessibility: The platform allows users to access translation services from any device or application, making it highly accessible for both travelers and businesses.
- Call-Routing Algorithm: VerbalizeIt uses a call-routing algorithm to match customers with the best available translator, ensuring efficient and accurate translations.
- Service Options: The interface provides various translation services, including live interpretation, document translation, audio and video translation, and subtitling. This variety allows users to select the service that best fits their needs.
Ease of Use
- User-Friendly Technology: VerbalizeIt emphasizes the use of flexible and easy-to-use technology. This suggests that the platform is designed to be intuitive, allowing users to easily request and receive translations without significant technical hurdles.
- Quick Access: Users can access live interpreters on-the-go, paying as little as $1.00 per minute, which indicates a straightforward and quick process for obtaining translations.
Overall User Experience
- Quality and Affordability: The platform is praised for delivering high-quality human translations at affordable prices, which is a significant factor in user satisfaction. This balance between quality and cost makes the service appealing to a wide range of users.
- Feedback and Improvement: VerbalizeIt has a feedback loop that includes input from customers and continuous testing to ensure high-quality translators are rewarded and poor performers are addressed. This suggests a commitment to improving the user experience over time.
- Community Support: With a community of over 12,000 human translators, users can expect a wide range of language and industry expertise, which enhances the overall experience by providing reliable and accurate translations.
Potential Issues
While the overall experience is generally positive, some users have reported a few issues:
- Software Limitations: Some users have mentioned limitations in the software used and occasional system failures, such as difficulties in submitting tasks.
- Pay and Support: There have been comments about low pay for translators and variable levels of support, though some users have reported positive experiences with support.
In summary, VerbalizeIt’s user interface is designed to be accessible and user-friendly, offering a range of translation services that cater to different needs. While there are some reported issues, the platform’s commitment to quality and affordability generally contributes to a positive user experience.
VerbalizeIt - Key Features and Functionality
VerbalizeIt Overview
VerbalizeIt, now integrated into Smartling’s platform, offers a range of features that cater to various translation and localization needs. Here are the main features and how they work:
Website and Mobile App Localization
VerbalizeIt allows businesses to localize their websites and mobile apps, ensuring that content is translated accurately to reach a global audience. This feature is crucial for companies looking to expand their market reach internationally.
Live Conversation Interpretation
VerbalizeIt provides live interpretation services, connecting users with a global community of human interpreters. This service is particularly useful for travelers and businesses that need real-time language assistance. Users can access live interpreters on-the-go, with rates as low as $1.00 per minute.
Document Translation
The platform offers document translation services, where users can upload their documents and receive high-quality translations. These translations are reviewed by industry-specific language readers to ensure accuracy and retention of the original message.
Video and Audio Translation
VerbalizeIt supports the translation and transcription of audio and video files. This includes subtitling and captioning, making multimedia content more accessible and engaging for global audiences. This feature is especially beneficial for companies looking to localize their media content.
Quality Check and Review
The translation process involves a stringent quality check phase, which includes back translation, spell checks, and formatting to ensure accuracy. Translated files are reviewed by industry-specific language readers to maintain the original message and context.
Integration with Business Systems
VerbalizeIt integrates with various business systems and applications, such as Salesforce’s Desk.com. This integration allows for seamless workflow automation and centralization of translation efforts across different platforms.
Pay-as-You-Go Pricing
The platform offers a simple and flexible pricing model, where users pay only for the services they need. This pay-as-you-go structure avoids the need for revealing sensitive financial information and makes the service accessible and affordable.
AI Integration
While VerbalizeIt itself does not primarily rely on AI for its core services, its integration with Smartling’s platform now leverages AI-powered translation capabilities. Smartling’s LanguageAI™ platform combines human translation with AI to deliver high-quality translations faster and at a lower cost. This integration enhances the speed, quality, and cost-effectiveness of the translation services offered.
Conclusion
In summary, VerbalizeIt’s features are geared towards providing high-quality, human-powered translation services with the added benefit of AI-driven efficiencies through its integration with Smartling. These features help businesses and individuals overcome language barriers efficiently and effectively.
VerbalizeIt - Performance and Accuracy
Performance
VerbalizeIt has made significant strides in the translation services market by leveraging a crowdsourced model. The platform connects customers with a curated community of over 19,000 translators speaking 150 languages and dialects. This two-sided platform allows customers to upload files, send videos, or make calls to receive instant translations, which are then reviewed by another translator to ensure quality.
Accuracy
One of the major strengths of VerbalizeIt is its focus on accuracy and cultural intelligence. Unlike free online translation services that often lack accuracy and cultural context, VerbalizeIt’s translations are performed by human translators who are carefully selected and reviewed. Only about 10% of translator applicants are invited to join the platform, ensuring a high level of quality. The platform also uses a 360-degree feedback loop from both community leadership and customers to assess translator performance.
Cost and Speed
VerbalizeIt offers a cost-effective and speedy alternative to traditional translation agencies. Customers can get accurate translations at a fraction of the cost and much faster than through professional agencies. For example, document translations cost $0.17 per word, video translations cost $15.15 per minute, and call translations cost $1.75 per minute.
Limitations and Areas for Improvement
Despite its strengths, VerbalizeIt faced some challenges. Initially, the company overestimated demand and had to pivot to focus on serving business customers with repeat translation needs. This pivot helped them secure clients like Vimeo, TripAdvisor, and Estee Lauder Companies, but it also meant they had to adapt their business model to better serve these clients.
To further improve, VerbalizeIt could benefit from introducing a rating system for translators. This would help companies quickly find the skill set they need and increase the stickiness of the translator community. Additionally, providing more financial incentives for translators to maintain high-quality work could be beneficial.
Comparison with Other Services
In comparison to other translation services like Smartling, VerbalizeIt stands out for its human-centric approach. While Smartling relies heavily on AI-powered localization and machine translation engines, VerbalizeIt’s use of human translators ensures a higher level of accuracy and cultural intelligence. However, Smartling’s automated processes can be faster and more cost-effective in certain scenarios, highlighting the trade-offs between different approaches.
Conclusion
In summary, VerbalizeIt’s performance and accuracy are strong due to its curated community of translators and rigorous quality control measures. However, there are areas for improvement, such as implementing a rating system and potentially integrating more financial incentives for translators.
VerbalizeIt - Pricing and Plans
Pricing Structure
VerbalizeIt operates on a pay-as-you-go model, which is straightforward and flexible for various users.Document Translation
- The cost for document translation is $0.17 per word. For example, translating 300 words would cost $50.
Audio/Video Translation
- For audio or video files, the cost is $15.50 per minute.
Real-Time Translation
- Users can also opt for real-time translation services, such as phone calls, which cost $1.75 per minute.
Free Trial
- VerbalizeIt offers a free trial period, allowing users to test the service before committing to a payment plan.
Premium Enterprise Pricing
- For larger or more complex needs, VerbalizeIt provides a premium enterprise pricing package. This includes features such as on-call project managers, dedicated translation service teams, and translation memory savings. The exact pricing for this package is not publicly listed and requires contacting VerbalizeIt directly for more information.
Transaction Fees
- VerbalizeIt also generates revenue by charging transaction fees, which range from 35% to 45% of the fee charged for each translation.
Features Across Plans
- Quality Assurance: All translations, regardless of the plan, undergo a stringent quality check process, including back translation, spell check, and formatting to ensure accuracy.
- Security: The platform ensures the security and consistency of your content across all communication points.
- Rating System: Users can rate the services after each call, which helps in maintaining the quality of translators.
VerbalizeIt - Integration and Compatibility
Integration with Smartling Platform
After being acquired by Smartling in 2016, VerbalizeIt’s technology was incorporated into Smartling’s enterprise translation management platform. This integration allows businesses to manage translations for audio, video, and other multimedia content seamlessly within Smartling’s ecosystem. This combined platform provides a comprehensive solution for global content management, enabling companies to translate and localize their digital content, including websites, mobile apps, and multimedia files.
Compatibility with Various Software
VerbalizeIt’s services are compatible with several popular software tools. For instance, it integrates with Salesforce’s Desk.com, allowing businesses to manage customer support content translations efficiently. This integration is now available to all Smartling customers, enhancing their ability to handle multilingual customer interactions.
Multimedia Translation Capabilities
VerbalizeIt’s platform supports the translation of various media types, including audio and video files. This capability makes multimedia content more searchable, accessible, and engaging for a global audience by providing high-quality, localized captions and subtitles.
Live Interpretation Services
In addition to multimedia translation, VerbalizeIt also offers live interpretation services. This feature helps businesses break down language barriers in real-time, facilitating communication across different languages during events, meetings, or customer interactions.
Global Community and Online Platform
VerbalizeIt connects businesses with a curated global community of human translators, including professionals from various industries. This community works within a state-of-the-art online platform, which provides tools and collaboration opportunities that enhance the quality and efficiency of translations. This setup ensures that translations are of high quality and can be delivered quickly, often within 24-48 hours.
Conclusion
In summary, VerbalizeIt’s integration with Smartling and its compatibility with various software tools, along with its support for multimedia translation and live interpretation, make it a versatile and effective solution for businesses looking to expand their global reach through high-quality translations.
VerbalizeIt - Customer Support and Resources
Customer Support
VerbalizeIt, now integrated with Smartling, offers several support mechanisms to ensure customers receive high-quality translation services efficiently.
- On-Call Project Managers: For enterprise clients, VerbalizeIt provides on-call project managers as part of its premium enterprise pricing package. This ensures that businesses with repeat translation needs have dedicated support.
- Dedicated Translation Teams: Customers can benefit from dedicated translation service teams, which are part of the premium package. This ensures consistent and high-quality translations.
Quality Assurance and Review Process
To maintain high standards, VerbalizeIt employs a stringent quality check process. Here’s how it works:
- Industry-Specific Review: Translated files are reviewed by industry-specific language readers to ensure the content retains its original message and context.
- Back Translation, Spell Check, and Formatting: The quality check involves back translation, spell checks, and formatting to ensure accuracy and consistency.
Additional Resources
- Community of Translators: VerbalizeIt leverages a curated community of over 19,000 translators speaking 150 languages and dialects. This community is vetted, with only 10% of applicants being invited to join, ensuring high-quality translations.
- Feedback Loop: The platform uses a 360-degree feedback loop from community leadership and customers to assess the performance of translators, which helps in maintaining quality standards.
- Pricing and Quotes: Customers can upload their content and receive an instant quote. The pay-as-you-go pricing structure is simple and transparent, avoiding the need for sensitive financial information.
Integration and Accessibility
VerbalizeIt integrates with various business systems and applications, making it easier for customers to manage their translation needs seamlessly. However, specific details on the current integration options post-acquisition by Smartling are not provided in the sources available.
Given the integration with Smartling, it is likely that VerbalizeIt now benefits from Smartling’s comprehensive support and resource structure, including transparent workflows, direct communication with translators, and automated quality checks. However, for the most accurate and up-to-date information, it would be best to contact VerbalizeIt or Smartling directly.
VerbalizeIt - Pros and Cons
Advantages of VerbalizeIt
Speed and Cost Efficiency
VerbalizeIt offers a significant advantage in terms of speed and cost. It leverages a crowdsourced model, connecting customers with a curated community of over 19,000 translators speaking 150 languages and dialects. This allows for almost instant translations at a fraction of the cost compared to traditional translation agencies.
Quality Assurance
The platform ensures high-quality translations by having each translator apply and be vetted, with only 10% of applicants being accepted. Translations are reviewed by another translator to maintain accuracy and cultural intelligence, which is often lacking in free online translation services.
Flexibility and Convenience
VerbalizeIt provides multiple ways for customers to submit jobs, including uploading files, sending videos, or making calls. This flexibility makes it easy for customers to get translations in various formats quickly and efficiently.
Financial Incentives for Translators
The platform incentivizes translators by providing financial rewards for good performance, which helps in maintaining the quality of translations. This is a significant differentiator compared to other crowdsourced translation models that may not offer such incentives.
Work Opportunities for Freelancers
VerbalizeIt offers freelancers an opportunity to monetize their language skills with a flexible schedule, allowing them to work from home. This is particularly beneficial for those looking for part-time or flexible work arrangements.
Disadvantages of VerbalizeIt
Quality Variability
While VerbalizeIt has a rigorous vetting process, there can still be variability in the quality of translations. Some users have reported occasional issues with the quality of work, although these are generally mitigated by the review process.
Technical Issues
There have been reports of limitations in the software used and occasional system failures, such as difficulties in submitting tasks successfully. These technical issues can disrupt the workflow and cause frustration for both customers and translators.
Pay for Translators
Some translators have reported that the pay is relatively low, with rates starting at 80 cents per minute for transcription work. Additionally, there is a $15 threshold to get paid, which can be a drawback for those looking for higher earnings.
Support and Job Availability
There have been mixed reviews regarding the support provided by VerbalizeIt, with some users expressing dissatisfaction. Additionally, finding steady work on the platform can be challenging, which may affect the reliability of income for freelancers.
In summary, VerbalizeIt offers significant advantages in terms of speed, cost efficiency, and quality assurance, but it also has some drawbacks related to technical issues, pay rates, and support.
VerbalizeIt - Comparison with Competitors
When comparing VerbalizeIt with other language tools and translation services, several key features and differences stand out:
Unique Features of VerbalizeIt
- Human-Powered Translation: VerbalizeIt distinguishes itself by using a curated community of over 19,000 translators speaking 150 languages and dialects. This ensures high-quality, accurate translations that are often lacking in automated services.
- Multimedia Translation: VerbalizeIt offers translation services for various media types, including documents, videos, and audio files. It also provides live interpretation services, making it a comprehensive solution for businesses needing diverse translation needs.
- Quality Control: The platform employs a 360-degree feedback loop from both customers and community leadership to assess translator performance, ensuring consistent quality.
- Integration: After being acquired by Smartling, VerbalizeIt’s technology has been integrated into Smartling’s enterprise translation management platform, enhancing its capabilities and reach.
Alternatives and Competitors
MachineTranslation.com
- This platform relies on automated machine translation, which can be faster but may lack the accuracy and cultural nuance of human translation. It is a good option for those needing quick, basic translations.
Lokally.io
- Lokally.io focuses more on website and app localization, offering tools for translating digital content. While it is strong in this area, it may not offer the same breadth of multimedia translation services as VerbalizeIt.
Phrase Localization Platform
- Phrase is another localization platform that specializes in software and website translation. It offers advanced features like automated workflows and collaboration tools but might not match VerbalizeIt’s range of multimedia and live interpretation services.
Other Alternatives
- For those looking for more specialized services, alternatives like Dubbify, Lip, and LingoSync.ai offer advanced features such as voice cloning, lip syncing, and video content translation. These tools are particularly useful for multimedia content creators but may not provide the same level of human-powered translation quality as VerbalizeIt.
Pricing and Accessibility
- VerbalizeIt’s pricing model is straightforward, with costs starting at $0.17 per word for documents, $15.15 per minute for videos, and $1.75 per minute for live calls. This makes it accessible for a wide range of clients, from small businesses to large enterprises.
Customer Satisfaction and Integration
- VerbalizeIt has a high customer satisfaction rate, with users appreciating its quick and accurate translation process. It also integrates with various business systems and applications, such as Salesforce’s Desk.com, making it a versatile tool for different business needs.
Conclusion
In summary, while VerbalizeIt stands out for its human-powered translation, multimedia capabilities, and quality control, other alternatives may offer specific features that could be more suitable depending on the user’s needs. For example, if automated translation is sufficient, MachineTranslation.com might be a better choice. For advanced multimedia translation with features like voice cloning, alternatives like Dubbify could be more appropriate.
VerbalizeIt - Frequently Asked Questions
Frequently Asked Questions about VerbalizeIt
What services does VerbalizeIt offer?
VerbalizeIt provides a range of translation services, including website and mobile app localization, live conversation interpretation, document translation, and video and audio translation. The platform connects users with a network of highly qualified and vetted translators who specialize in various industries.How does the translation process work on VerbalizeIt?
The process is straightforward: users upload their content and receive a quote. Once the price is agreed upon, the content is sent to the most qualified translation service provider. The translated file is then reviewed by an industry-specific language reader to ensure accuracy and retention of the original message. The review includes back translation, spell check, and formatting checks before the final delivery.What is the pricing structure for VerbalizeIt?
VerbalizeIt offers a pay-as-you-go pricing model, which does not require any contract or commitment. There is a premium enterprise pricing package available for additional services such as on-call project managers, dedicated translation service teams, and translation memory savings. For specific pricing details, users need to contact VerbalizeIt directly.Who are the translators on VerbalizeIt?
VerbalizeIt has a network of over 30,000 vetted translators who speak 150 languages and have expertise in various industries. These translators are thoroughly tested for their language skills and industry knowledge to ensure high-quality translations.Is VerbalizeIt secure and reliable?
Yes, VerbalizeIt emphasizes the security and quality of the translation services. The platform ensures top-class consistency and security across all communication points. The translation process includes stringent quality checks, such as back translation, spell check, and formatting, to ensure accuracy.Can I integrate VerbalizeIt with other business systems?
VerbalizeIt can be integrated with various business systems and applications, although specific details on compatible systems are not provided in the available sources. It is recommended to contact VerbalizeIt for more information on integration capabilities.What happened to VerbalizeIt after its acquisition?
VerbalizeIt was acquired by Smartling, a translation software business, in 2016. Following the acquisition, Smartling integrated several of VerbalizeIt’s tools into its enterprise platform, including transcription and translation of audio files, access to a global network of translators, and the ability to add localized captions and subtitles.How do users pay for VerbalizeIt services?
Users do not need to reveal sensitive financial information like bank account numbers or credit card details. The pay-as-you-go pricing model allows users to pay for services as needed without any contractual obligations.Does VerbalizeIt offer any trial or free services?
Yes, VerbalizeIt offers a free trial. After the trial period, users are required to pay for the services based on the agreed-upon pricing. However, specific details about the trial period are not provided in the available sources.How are translators compensated on VerbalizeIt?
Translators on VerbalizeIt are compensated based on the time spent translating. Users pay $0.50 to $1 per minute for the translation services, and translators receive $7 to $15 per hour. The platform also uses a rating system to ensure quality and incentivize translators.What kind of industries does VerbalizeIt support?
VerbalizeIt supports a wide range of industries, including legal, technical, and other specialized fields. The translators are selected based on their industry-specific knowledge to ensure that the translations are accurate and relevant to the industry. VerbalizeIt - Conclusion and Recommendation
Final Assessment of VerbalizeIt
VerbalizeIt stands out as a formidable player in the language tools and translation services market, offering a unique blend of human-powered translation and the efficiency of technology.Key Features and Benefits
- High-Quality Translations: VerbalizeIt connects users with a curated community of over 19,000 vetted translators who speak 150 languages and dialects. This ensures that translations are accurate and industry-specific, whether it’s for legal documents, medical texts, or technical manuals.
- Speed and Convenience: The platform allows users to upload files, videos, or even make calls to get instant translations. This combination of human translation and technological efficiency makes the process quick and seamless.
- Cost-Effective: By cutting out the middleman and leveraging a global community of translators, VerbalizeIt offers significant cost savings, up to 50% compared to traditional translation agencies.
- Quality Assurance: Translations undergo a stringent quality check process, including back translation, spell checks, and formatting to ensure accuracy and consistency.
- Simple Pricing: VerbalizeIt offers a pay-as-you-go pricing structure, which is straightforward and does not require revealing sensitive financial information.
Who Would Benefit Most
VerbalizeIt is particularly beneficial for:- Small to Medium-Sized Businesses: These businesses often lack the resources to engage in extensive translation processes but still need high-quality translations to expand their global reach.
- Large Corporations: Companies with frequent translation needs can leverage VerbalizeIt’s scalable and efficient services to meet their demands without the high costs associated with traditional agencies.
- Industry-Specific Needs: Businesses in industries such as law, healthcare, technology, and education can benefit from translators with specialized knowledge in these fields.
Overall Recommendation
VerbalizeIt is a strong choice for anyone seeking reliable, high-quality translation services. Here are some key reasons why:- Accessibility and Scalability: The platform’s ability to connect businesses with a vast network of qualified translators makes it highly accessible and scalable for various business needs.
- Quality and Security: The stringent quality control measures and the use of industry-specific translators ensure that the translations are accurate and retain the original message.
- Cost Efficiency: The cost savings and simple pricing structure make VerbalizeIt an attractive option for businesses looking to manage their translation costs effectively.