Intelius Identity Protect - Detailed Review
Privacy Tools
Intelius Identity Protect - Product Overview
Intelius Identity Protect Overview
Intelius Identity Protect is a service offered by Intelius, a company known for its background check and personal data security solutions. Here’s a brief overview of its primary function, target audience, and key features:
Primary Function
Intelius Identity Protect is an identity theft protection service aimed at helping individuals safeguard their personal and financial information. It focuses on monitoring and protecting users’ identities from potential theft and fraud.
Target Audience
The target audience for Intelius Identity Protect includes individuals concerned about their personal and financial security. This can range from anyone who wants to monitor their credit reports and public records to those who need to protect themselves from identity theft, such as consumers who frequently use online services or those who have been victims of identity theft in the past.
Key Features
- Credit Monitoring: Intelius Identity Protect offers instant credit scores and reports, allowing users to track their credit history and receive alerts for any unusual activity that might indicate identity theft.
- Public Records Monitoring: The service performs daily searches of public websites, trading websites, and public records to monitor for any misuse of users’ sensitive information, such as Social Security numbers, names, addresses, and credit card numbers.
- Identity Theft Insurance: Users are covered by up to $1 million in identity theft insurance, which includes a recovery kit to help in case of an identity theft incident.
- Alerts and Notifications: The service provides alerts when there are signs of potential identity theft, helping users stay informed and take prompt action.
- Opt-Out Options: Users can opt out of junk mail registers and pre-approved credit offers to reduce the risk of credit fraud.
Overall, Intelius Identity Protect is particularly strong in public records monitoring, making it a valuable tool for those who need in-depth information about their public records and want to stay protected from identity theft.
Intelius Identity Protect - User Interface and Experience
User Interface Overview
The user interface of Intelius Identity Protect is designed to be straightforward and easy to use, which is a significant aspect of its overall user experience.Setup and Interface
Setting up an account with Intelius Identity Protect is relatively simple. The process involves activating various protections, for which you will need to provide your bank account numbers, debit and credit card details, social security number, address, and telephone number. A progress bar helps ensure you don’t leave any required fields empty.Website Layout
The website is clean and intuitive, organized into six main tabs:- Home: Provides a simple overview of the protections and benefits that have been activated.
- My Credit: Includes your TransUnion credit report.
- Alerts: A chronological archive of any notifications you have received.
- Protection: Where you can activate more credit cards, bank accounts, and other information for monitoring.
- Public Records: Displays any publicly available information Intelius has gathered about you, including criminal offenses and property reports.
- Resources: Contains frequently asked questions, a knowledge base, and testimonials.
Ease of Use
The interface is user-friendly, making it easy for users to access and manage their information. There are no desktop or mobile apps, so all interactions are web-based. This simplicity helps in reducing confusion and makes the service more accessible to a broader range of users.Alerts and Monitoring
The service provides alerts when there are signs of potential identity theft, such as unusual changes in your credit reports or public records. This real-time monitoring helps users stay informed and take prompt action if necessary.Customer Experience
While the service is easy to use and provides a wide range of reports and $1 million identity theft insurance, some users have reported concerns about customer service and the accuracy of the information provided. These issues can impact the overall user experience, making it important for potential users to weigh these factors when considering the service.Conclusion
In summary, Intelius Identity Protect offers a straightforward and easy-to-use interface, but users should be aware of the potential drawbacks related to customer service and data accuracy. Intelius Identity Protect - Key Features and Functionality
Intelius Identity Protect Overview
Intelius Identity Protect is a comprehensive service aimed at safeguarding your personal and financial information from identity theft and fraud. Here are the main features and how they work:Identity Monitoring
Intelius Identity Protect monitors your personal information, including your social security number, credit and debit cards, bank accounts, address, and phone number. This continuous monitoring helps detect any unauthorized use or changes to your personal data, alerting you to potential identity theft.Credit Monitoring and Alerts
The service includes automatic credit monitoring, providing you with monthly single-bureau credit scores and alerts for any significant changes in your credit report. This feature helps you stay on top of your credit health and quickly identify any suspicious activity.Identity Theft Recovery Assistance
If you fall victim to identity theft, Intelius Identity Protect offers access to identity resolution agents. These agents can help you through the process of recovering your identity and resolving any issues related to the theft.Identity Theft Insurance
The service includes up to $1 million in identity theft insurance coverage, which can help cover the costs associated with recovering from identity theft, such as legal fees and other expenses. However, it’s important to note that exclusions and limitations apply.Triple-Bureau Credit Monitoring
In addition to single-bureau credit scores, Intelius Identity Protect also offers triple-bureau credit monitoring. This means your credit reports from all three major credit bureaus (Equifax, Experian, and TransUnion) are monitored, providing a more comprehensive view of your credit health.Public Records Monitoring
The service monitors public records for any information related to you, including criminal offenses and property reports. This helps ensure that any publicly available information about you is accurate and up-to-date.Alerts and Notifications
You receive alerts and notifications for any changes or suspicious activities detected in your monitored information. These alerts are archived in the ‘Alerts’ section of your account, allowing you to keep track of all notifications chronologically.Integration of AI
While the specific features of Intelius Identity Protect do not explicitly mention the use of AI, the service’s ability to monitor and analyze large amounts of data in real-time suggests a level of automation and efficiency that could be enhanced by AI technologies. However, based on the available information, there is no direct indication of AI integration in Intelius Identity Protect itself. The AI integration mentioned in other contexts, such as the partnership between Proofpoint and Intel, does not apply directly to Intelius Identity Protect.Conclusion
In summary, Intelius Identity Protect offers a suite of tools to protect your identity and financial information through continuous monitoring, alerts, and recovery assistance, making it a valuable service for those concerned about identity theft and fraud. Intelius Identity Protect - Performance and Accuracy
Performance
Intelius Identity Protect offers a range of services, including social security number monitoring, credit and debit card monitoring, bank account protection, and address and phone number monitoring. These protections are fairly standard, but the service stands out due to its extensive public records monitoring, a benefit derived from Intelius’s background check capabilities. This includes monitoring records of relatives or associates, addresses, nearby sex offender reports, and property reports.
However, the performance of Intelius Identity Protect is marred by some significant issues. The customer service, for instance, has been criticized for being inconsistent and unhelpful. Users have reported long wait times and dropped calls when trying to resolve simple questions or issues. Additionally, the service lacks live chat or ticket submission options, limiting the ways users can contact support.
Accuracy
The accuracy of Intelius Identity Protect’s data can be a concern. While Intelius generally strives to provide reliable data, there are instances where information may be incomplete or outdated. This can occur due to limitations in data availability from certain counties and states, or simply because the data has not been updated.
For example, the property report feature was found to have outdated information, still showing the previous homeowner’s details. This inconsistency highlights the need for continuous data updates and verification.
Limitations
One of the main limitations of Intelius Identity Protect is the lack of comprehensive coverage for certain personal documents. Users cannot input and monitor their driver’s license, medical insurance, passports, payday loans, or email addresses, which are significant omissions for a service aimed at protecting identity.
Furthermore, the service’s reliance solely on phone support can be frustrating for users who prefer other communication methods. The absence of live chat or email support options restricts user engagement and can lead to dissatisfaction.
Areas for Improvement
To improve, Intelius Identity Protect needs to address its customer service issues. Enhancing support channels to include live chat or email would significantly improve user experience. Additionally, ensuring that data is consistently updated and accurate is crucial for maintaining trust.
Expanding the types of personal documents that can be monitored would also make the service more comprehensive and appealing to users. Finally, resolving the inconsistencies in the verification process and ensuring smooth communication with support representatives would go a long way in enhancing user satisfaction.
Conclusion
In summary, while Intelius Identity Protect offers some unique features due to its background check capabilities, it falls short in terms of customer service, data accuracy, and the breadth of protections offered. Addressing these areas could significantly improve the overall performance and user experience of the service.
Intelius Identity Protect - Pricing and Plans
Intelius Identity Protect Overview
Intelius Identity Protect offers a straightforward pricing structure with a single service tier, but with various subscription options that can affect the monthly cost.
Subscription Options
- Monthly Subscription: The monthly price for Intelius Identity Protect is $19.95.
- Quarterly Subscription: This option reduces the cost to $14 per month.
- Yearly Subscription: The yearly subscription is the most cost-effective, dropping the monthly cost to $8.25.
Features
The single service tier of Intelius Identity Protect includes several key features:
- Identity Theft Protection: This includes monitoring of social security numbers, credit and debit cards, bank accounts, and address and phone number monitoring.
- Credit Reporting: Customers can request one free credit report per month from TransUnion. For a triple credit report from all three major credit bureaus, there is an additional $25 charge.
- Credit Monitoring: Automatic credit monitoring is included following enrollment.
- Identity Resolution Agents: Access to agents who can help resolve identity theft issues.
- Public Records: Access to publicly available information, including criminal offenses and property reports.
- Insurance: The plan comes with $1 million of insurance to cover damages incurred from identity theft.
Free Options
- 7-Day Free Trial: Intelius offers a 7-day free trial, during which you can access most of the features, including the TransUnion credit report.
Conclusion
In summary, Intelius Identity Protect does not have multiple tiers of service; instead, it offers a single comprehensive plan with varying subscription periods that affect the monthly cost. This simplicity makes it easier for users to choose their preferred payment schedule without worrying about different levels of protection.
Intelius Identity Protect - Integration and Compatibility
Integration and Compatibility of Intelius Identity Protect
Platform Compatibility
Intelius Identity Protect is accessible through both web and mobile platforms. The service has mobile apps available for both iOS and Android, ensuring that users can manage their identity protection on-the-go. This mobile compatibility is in addition to the web-based interface, making it convenient for users to access the service from various devices.
User Interface and Accessibility
The web interface of Intelius Identity Protect is described as clean and intuitive, with a simple setup process that involves activating various protections such as social security number monitoring, credit and debit card monitoring, and bank account protection. The website is organized into clear tabs, including home, my credit, alerts, protection, public records, and resources, which helps users easily find and manage the information they need.
Integration with Other Tools
While there is no detailed information on specific integrations with other privacy or security tools, Intelius Identity Protect does offer comprehensive identity monitoring and credit reporting services. This includes automatic credit monitoring, access to monthly single-bureau credit scores, and triple-bureau credit monitoring. However, it does not integrate with other specific tools or services beyond what is included in its own package.
Customer Support and Resources
Intelius Identity Protect provides 24/7 access to restoration experts who can assist with canceling cards, contacting police, resolving fraud disputes, and answering general questions. The service also includes a resources section with frequently asked questions, a knowledge base, and testimonials, which can be helpful for users needing additional support.
Summary
In summary, Intelius Identity Protect is compatible across web and mobile platforms, offering a user-friendly interface and comprehensive identity protection services. However, there is limited information available on its integration with other specific tools or services beyond its own offerings.
Intelius Identity Protect - Customer Support and Resources
Intelius Identity Protect
Intelius Identity Protect, a component of the Intelius services, offers several customer support options and additional resources to ensure users have a seamless and secure experience.
Customer Support
- You can contact Intelius Customer Care by phone at 833-416-7950 or 877-564-3253, available Monday through Friday from 7 AM to 4 PM PST (10 AM to 7 PM EST), excluding holidays.
- For issues outside of these hours, you can send an email through the Contact Us page, and the team will respond as soon as possible.
Online Help Center
- Intelius provides a 24/7 Help Center that addresses frequently asked questions about their services, including how to use People Search, Reverse Phone Lookup, and other tools. This resource is available at all times and can help you find quick answers to common queries.
Email Support
- If you prefer to communicate via email, you can reach out to the customer care team through the Contact Us page. This is particularly useful for issues that arise outside of the phone support hours.
Managing Your Membership
- The Help Center also includes detailed instructions on managing your Intelius membership, such as how to cancel services, understand billing, and generate reports. This ensures you have full control over your account and can make necessary adjustments easily.
Additional Resources
- Identity Theft Protection Tools: Intelius Identity Protect includes features like credit monitoring, up to $1 million in identity theft insurance, and expert resolution support. These tools help you track your credit score, receive alerts for potential identity theft, and access your public records for any unusual changes.
- Security Measures: Intelius uses reasonable security measures, including 256-bit encryption, to protect your personal data such as email, password, and payment information. This ensures a secure search experience and safeguards your information.
By leveraging these support options and resources, users of Intelius Identity Protect can effectively manage their accounts, address any issues promptly, and enjoy a secure and informed experience.
Intelius Identity Protect - Pros and Cons
Advantages of Intelius Identity Protect
Extensive Public Records Monitoring
One of the standout features of Intelius Identity Protect is its comprehensive public records monitoring. This service leverages Intelius’s expertise in background checks to provide extensive access to public records, including information about relatives, associates, addresses, and property reports.
Affordable Pricing
Intelius Identity Protect offers competitive pricing, especially with its yearly subscription, making it one of the cheapest identity theft protection services available. The monthly price can be as low as $8.25 per month with a yearly subscription.
Basic Identity Theft Protections
The service includes monitoring for social security numbers, credit and debit cards, bank accounts, phone numbers, and addresses. It also provides a monthly credit report and up to $1 million in insurance to cover damages from identity theft.
Alert System
Users receive email alerts for any changes to the monitored information, and these alerts are also accessible through the dashboard.
Disadvantages of Intelius Identity Protect
Limited Monitoring
Despite covering some basic aspects, Intelius Identity Protect neglects to monitor key information such as email addresses, driver’s license numbers, medical insurance, passports, and payday loans. This limitation makes it less comprehensive compared to other identity theft protection services.
No Protection for Children
Unlike some competitors, Intelius Identity Protect does not offer any protection plans specifically for children, who are particularly vulnerable to identity theft.
No Phone or Text Alerts
The service only offers alerts via email and through the dashboard, lacking the option for phone or text alerts, which is a common feature in other identity theft protection services.
Poor Customer Service
There have been reports of horrendous customer service, which can be a significant drawback for users needing assistance with identity theft resolution.
Identity Theft Resolution Limitations
While Intelius Identity Protect mentions the availability of fraud specialists, it does not provide clear information on how or when to contact them, which can be frustrating for users dealing with identity theft issues.
Overall, while Intelius Identity Protect has some unique strengths, particularly in public records monitoring and affordability, it falls short in several key areas, making it less suitable for those seeking a more comprehensive identity theft protection service.
Intelius Identity Protect - Comparison with Competitors
When comparing Intelius Identity Protect with other privacy and identity protection tools, several key differences and similarities emerge.
Pricing and Features
Intelius Identity Protect is priced at $19.95 per month, with discounts available for quarterly and yearly subscriptions, making it one of the more affordable options in the market.
- It includes features such as social security number monitoring, credit and debit card monitoring, bank account protection, and address and phone number monitoring. Additionally, it offers an instant credit score and up to $1 million in identity theft insurance.
Unique Features of Intelius Identity Protect
- Identity Theft Insurance and Recovery Kit: Intelius offers a comprehensive identity theft protection package that includes $1 million in insurance and a recovery kit, which is a unique selling point compared to some other services.
- Background Check Services: Intelius is well-known for its background check services, which can be useful for various purposes such as tenant screening or investigating unwanted calls. This is a distinct feature that sets it apart from pure identity theft protection services.
Alternatives and Comparisons
Securiti AI
- Comprehensive Privacy and Governance: Securiti AI provides a more comprehensive suite of privacy and governance tools, including automated sensitive data discovery, AI-powered risk assessments, consent management, and zero-trust access controls. This makes it more suitable for large enterprises with complex data privacy needs.
- Higher Licensing Costs: Unlike Intelius, Securiti AI can be complex to implement and has higher licensing costs, which may not be ideal for individual users or small businesses.
DataGrail
- Data Privacy Management: DataGrail focuses on data privacy management for hybrid and multi-cloud environments, offering real-time data mapping, automated DSR management, and privacy risk assessments. It integrates well with third-party tools and is more geared towards organizational compliance with privacy regulations.
- Different Target Market: DataGrail is more suited for businesses needing to comply with various privacy regulations, rather than individual identity protection.
Private AI
- Data Discovery and Masking: Private AI specializes in data discovery, masking, anonymization, and replacement, particularly for on-premises environments. It uses proprietary de-identification technology to detect personal information accurately. However, it has high compute requirements and potential security concerns due to data sampling.
- Different Focus: Private AI is focused more on data privacy and security within organizational settings, rather than individual identity theft protection.
Limitations of Intelius Identity Protect
- Integration: Intelius does not integrate with major platforms or software, which can be a significant drawback for users who need seamless integration with their existing systems.
- Limited Scope: Intelius is primarily restricted to background checks and people search services, lacking the broader range of data services that some competitors offer.
In summary, while Intelius Identity Protect offers a solid set of features for individual identity theft protection at an affordable price, it may not be the best fit for those needing more comprehensive data privacy solutions or integration with other systems. For businesses or individuals with more complex data privacy needs, alternatives like Securiti AI, DataGrail, or Private AI might be more suitable.
Intelius Identity Protect - Frequently Asked Questions
Frequently Asked Questions about Intelius Identity Protect
What is Intelius Identity Protect?
Intelius Identity Protect is a service offered by Intelius that provides comprehensive identity theft protection. This includes features such as credit monitoring, identity theft recovery assistance, and identity theft insurance. It is designed to help protect your personal information and financial data from potential threats.
What features are included with Intelius Identity Protect?
With an Intelius Identity Protect membership, you get access to several key features:
- Monthly single-bureau credit score
- Automatic credit monitoring following enrollment
- Triple-bureau credit monitoring
- Identity resolution agents
- Up to $1 million of identity theft insurance coverage (with exclusions and limitations)
- Monitoring of your social security number, credit and debit cards, bank accounts, address, and phone number
How much does Intelius Identity Protect cost?
Intelius Identity Protect offers various subscription options:
- Monthly subscription: $19.95
- Quarterly subscription: $14 per month
- Yearly subscription: $8.25 per month. These pricing options make the yearly subscription one of the cheapest identity theft protection services available.
What is the setup process for Intelius Identity Protect?
Setting up an Intelius Identity Protect account is relatively simple. You will need to provide your bank account numbers, debit and credit card information, social security number, address, and telephone number. The process involves activating the protections, and you will be informed through a progress bar if any fields are left empty. You won’t be charged until the 7-day free trial expires, but Intelius will verify your credit card to ensure it is active.
Does Intelius Identity Protect offer any insurance coverage?
Yes, Intelius Identity Protect includes up to $1 million of identity theft insurance coverage. This insurance helps cover any damages incurred from identity theft, providing financial protection in case your identity is compromised.
What kind of credit monitoring does Intelius Identity Protect provide?
Intelius Identity Protect offers both single-bureau and triple-bureau credit monitoring. This means your credit activity will be monitored across all three major credit bureaus, providing comprehensive coverage and early detection of any suspicious activity.
How does Intelius Identity Protect monitor my personal information?
Intelius Identity Protect monitors your social security number, credit and debit cards, bank accounts, address, and phone number for any suspicious activity. This continuous monitoring helps in early detection and prevention of identity theft.
What kind of support does Intelius Identity Protect offer if my identity is stolen?
If your identity is stolen, Intelius Identity Protect provides access to identity resolution agents. These agents can help you through the process of recovering your identity and resolving any issues related to identity theft.
Can I cancel my subscription to Intelius Identity Protect at any time?
While you can cancel your subscription, it’s worth noting that if you opt for a yearly subscription and cancel mid-year, your subscription will end only when the year is up. However, monthly subscriptions offer greater flexibility, allowing you to cancel at any time.
Does Intelius require my consent to access my personal data?
Intelius does not need your explicit consent to access your public data, as this data is already available through public sources such as government agencies, phone services, and other online records. Your consent is implied when you engage in activities like applying for a driver’s license or creating an email account.
Intelius Identity Protect - Conclusion and Recommendation
Final Assessment of Intelius Identity Protect
Intelius Identity Protect is a comprehensive identity theft protection service that offers a range of features to help individuals safeguard their personal and financial information.Key Features
- Identity Monitoring: Intelius Identity Protect includes monitoring of your social security number, credit and debit cards, bank accounts, address, and phone number. This service also provides alerts for any suspicious activity detected.
- Credit Monitoring: The service includes monthly single-bureau credit scores and credit reports, along with automatic credit monitoring after enrollment. This helps in early detection of potential fraud or unauthorized activity.
- Public Records Monitoring: Intelius can dig up publicly available information about you, including criminal offenses and property reports, to ensure no unauthorized changes or misuse of your data.
- Additional Protections: Features such as junk mail, spam, and telemarketing list reduction are also available, although these are essentially links to self-service options.
Pricing
Intelius Identity Protect offers a single service tier with a monthly price of $19.95. However, opting for quarterly or yearly subscriptions can reduce the cost to $14 and $8.25 per month, respectively. This makes it one of the more affordable identity theft protection services available.Setup and Interface
Setting up an account is straightforward and involves activating the various protections. The website is clean and intuitive, with six main tabs that provide a clear overview of the protections and benefits activated. There are no desktop or mobile apps, but the web-based interface is user-friendly.Who Would Benefit Most
Intelius Identity Protect is particularly beneficial for individuals who are concerned about identity theft and want comprehensive monitoring without the need for multiple subscriptions. It is ideal for those who:- Need to monitor multiple aspects of their personal and financial information.
- Are looking for an affordable solution with flexible subscription options.
- Want access to credit scores and reports as part of their identity protection.
Overall Recommendation
Intelius Identity Protect is a solid choice for anyone seeking to protect their identity from theft and fraud. Here are some key points to consider:- Affordability: The service is priced competitively, especially with the yearly subscription option.
- Comprehensive Monitoring: It covers a wide range of personal and financial data, providing thorough protection.
- Ease of Use: The setup and interface are simple and intuitive.
- Additional Benefits: Features like credit monitoring and public records checks add significant value.
In summary, Intelius Identity Protect is a reliable and affordable solution for individuals looking to safeguard their identity and financial information, making it a worthwhile consideration for anyone concerned about identity theft.