Modern Hire - Detailed Review
Recruitment Tools
Modern Hire - Detailed Review Contents
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Modern Hire - Product Overview
Modern Hire Overview
Modern Hire is a sophisticated recruitment platform that leverages AI-driven technologies to streamline and enhance the hiring process. Here’s a breakdown of its primary function, target audience, and key features:Primary Function
Modern Hire is focused on helping organizations find and hire the best candidates efficiently. It achieves this by integrating various tools and technologies that assess candidate skills, fit, and potential.Target Audience
The platform is designed for organizations of all sizes and industries, particularly those looking to improve their recruitment processes. It is trusted by over 700 leading global enterprises, including nearly half of the Fortune 100 companies.Key Features
Video Interviewing
Modern Hire offers a video interviewing tool that allows hiring managers to conduct live or pre-recorded interviews with candidates. This feature helps save time and eliminates scheduling conflicts. It also includes tools for creating custom interview questions and evaluating candidate responses.Chatbot-Based Assessments
The platform includes chatbot-based assessments that use AI to evaluate candidates’ responses to a series of questions. These assessments provide insights into candidates’ skills, work style, and fit with the organization, making the process interactive and engaging for candidates.Skills Testing
Modern Hire provides skills testing tools that evaluate candidates’ skills in specific areas such as coding, data analysis, or customer service. The platform generates detailed reports on candidates’ performance, helping hiring managers make informed decisions.AI-Powered Analytics
The platform uses AI and machine learning algorithms to analyze data from the hiring process, including candidate assessments, skills tests, and interview performance. This analytics tool helps identify trends and patterns, and optimizes recruiting strategies.Workflow Automation
Modern Hire also includes tools for screening, assessment, interview, and workflow automation. These features make the hiring process more effective, efficient, ethical, and engaging for both candidates and recruiters.Additional Insights
Following its acquisition by HireVue, Modern Hire is set to be integrated into a single, comprehensive HR platform. This integration will combine the strengths of both companies, including HireVue’s video interviewing and AI-based solutions, and Modern Hire’s advanced selection science and interview intelligence. Modern Hire - User Interface and Experience
Modern Hire Overview
Modern Hire, a web-based recruiting solution, is designed to provide a user-friendly and engaging interface for both hiring managers and candidates. Here are some key aspects of its user interface and overall user experience:
Ease of Use
Modern Hire is known for its ease of use, making it accessible for both interviewers and interviewees. The platform is mobile-ready, allowing candidates to take tests and participate in interviews on various devices, including those that support different languages. The interface is characterized by smooth navigation and clear instructions, ensuring that candidates can complete pre-employment tests without significant hurdles. The system also offers training materials for users to review before actual use, which helps in familiarizing them with the platform.
Accessibility Features
Modern Hire’s candidate dashboard is designed with accessibility in mind, achieving WCAG compliance to meet the technical standards for people with a wide range of disabilities, including auditory, cognitive, neurological, physical, speech, and visual disabilities. This ensures that the hiring process is fair and inclusive. The dashboard also supports right-to-left languages, such as Arabic and Urdu, catering to a diverse candidate pool.
Candidate Experience
The platform provides a positive candidate experience through several features. Candidates can take pre-employment tests on the device they are most comfortable with, and individual tests are typically short, lasting only 10-15 minutes. The system allows candidates to self-select features to move through the interview process, including the ability to stop and resume, begin interviews, and schedule next steps.
Feedback and Reporting
Modern Hire introduces a Candidate Feedback Report, which provides personalized feedback to candidates based on their responses during the Virtual Job Tryout pre-hire assessment. This report highlights the candidate’s top strengths and can be used to leverage future opportunities. This feature enhances the candidate experience by showing appreciation and providing valuable insights.
Integration and Scheduling
The platform integrates well with other tools, allowing for the scheduling of live interviews through third-party platforms such as Microsoft Teams or Zoom. It also enables automated interview scheduling via SMS short codes, text messages, email, or chatbots, ensuring seamless communication and engagement with candidates.
User Interface Enhancements
Modern Hire has recently launched a redesigned dashboard that enhances the overall user experience. This new dashboard is user-friendly, allowing candidates to move through the interview process smoothly. It includes features such as the ability to schedule interviews, receive feedback, and proceed to the next stage of the hiring process with ease.
Conclusion
In summary, Modern Hire’s user interface is designed to be intuitive, accessible, and engaging for both hiring teams and candidates. It offers a range of features that streamline the hiring process, provide clear instructions, and ensure a positive experience throughout the recruitment cycle.
Modern Hire - Key Features and Functionality
Modern Hire Overview
Modern Hire is a comprehensive recruitment platform that integrates various AI-driven tools to streamline and enhance the hiring process. Here are the main features and how they work:Video Interviewing
Modern Hire offers a video interviewing tool that allows hiring managers to conduct both live and pre-recorded video interviews with candidates. This feature saves time and eliminates scheduling conflicts, making it more convenient for both parties. The platform also enables the creation of custom interview questions and the evaluation of candidate responses based on these questions.Chatbot-Based Assessments
The platform includes a chatbot-based assessment tool that uses AI to evaluate candidates’ responses to a series of questions. These assessments provide insights into candidates’ skills, work style, and fit with the organization. The interactive nature of these assessments makes it easier for candidates to showcase their abilities and strengths.Skills Testing
Modern Hire includes skills testing tools that evaluate candidates’ skills in specific areas such as coding, data analysis, or customer service. These tests provide detailed reports on candidates’ performance, helping hiring managers make more informed decisions.Automated Interview Creator (AIC)
The Automated Interview Creator is an AI-enhanced tool that helps recruiters generate interview questions that are directly related to the job requirements. By entering the job name, the AI-driven search engine returns recommended questions, ensuring the hiring process is ethical and fair. This tool integrates with Automated Interview Scoring (AIS) to objectively evaluate candidate responses, reducing unconscious bias and improving the consistency of the hiring process.Automated Interview Scoring (AIS)
AIS is an on-demand video interview service that uses AI to analyze applicant responses and provide recruiters with recommended ratings. This feature helps reduce subjective elements in interviews and ensures that evaluations are based solely on the content of the candidate’s responses, making the hiring process more consistent and fair.Analytics and Predictive Assessments
Modern Hire’s analytics tools use AI and machine learning algorithms to analyze data from the hiring process, including candidate assessments, skills tests, and interview performance. This data helps identify trends and patterns, allowing organizations to optimize their recruiting strategies. The platform also includes predictive assessments that help predict job performance and turnover risk, ensuring that hiring decisions are based on validated science.Workflow Automation and Candidate Self-Scheduling
The platform automates many administrative processes, such as screening, assessing, scheduling, interviewing, and evaluating candidates. Candidates can self-schedule interviews and learn about the company culture throughout the hiring process, enhancing their overall experience.Integration with HCM Systems
Modern Hire integrates with leading Human Capital Management (HCM) systems, ensuring a seamless experience for both recruiters and candidates. This integration allows organizations to build job-specific, configurable workflows that include both on-demand and live interactions.Conclusion
In summary, Modern Hire leverages AI to make the hiring process more efficient, fair, and effective. By combining video interviewing, chatbot-based assessments, skills testing, automated interview tools, and advanced analytics, the platform helps organizations identify the best candidates quickly and accurately. Modern Hire - Performance and Accuracy
Predictive Accuracy
Modern Hire’s platform is built on advanced selection science that has been rigorously tested to predict job performance and turnover risk accurately. The platform combines predictive assessments, interview technology, and workflow automation to identify the best-fit candidates. This science-based approach helps in making more effective hiring decisions, as evidenced by its use by nearly half of the Fortune 100 companies.Efficiency and Speed
Modern Hire significantly improves the efficiency of the hiring process. For instance, companies like Rolls-Royce and Nestlé have seen substantial reductions in interview time and assessment center days. Rolls-Royce reduced the average interview time per hire from 30 hours to just 1 hour, while Nestlé saved significant time by replacing phone screens with Modern Hire’s on-demand interviews.Candidate Engagement and Satisfaction
The platform enhances candidate engagement by allowing candidates to self-schedule interviews and learn about the company culture throughout the hiring process. This approach has led to high candidate satisfaction rates; for example, 92% of candidates were satisfied with their experience, and 98% found the platform easy to use.Fairness and Ethical Use of AI
Modern Hire emphasizes the ethical use of AI, ensuring fairness in the hiring process. The platform uses Multiple Outcome Optimisation (MOO), a computer science algorithm that optimizes the predictive power and fairness of the hiring solutions simultaneously. This approach helps in balancing performance and turnover prediction with fairness, reducing the risk of bias.Limitations and Areas for Improvement
While Modern Hire’s platform is highly effective, there are some considerations to keep in mind:Data Quality
The accuracy of Modern Hire’s predictions depends on the quality of the data used. The platform emphasizes the use of consciously provided candidate data to ensure job-related and predictive value.Continuous Evaluation
It is crucial to continuously evaluate the effectiveness of any AI tool, including Modern Hire, to ensure it remains aligned with the organization’s hiring needs and to address any emerging gaps or biases.Transparency and Explainability
While Modern Hire provides transparency about its methods and data use, ensuring that users and candidates understand how AI-driven decisions are made is essential. This transparency helps in building trust and ensuring ethical AI use. Overall, Modern Hire’s performance and accuracy are supported by its advanced selection science, efficiency in the hiring process, and commitment to fairness and ethical AI use. However, ongoing evaluation and ensuring high-quality data are essential to maintaining and improving its effectiveness. Modern Hire - Pricing and Plans
Custom Pricing
Modern Hire does not offer predefined pricing tiers or plans that are publicly listed. Instead, they provide custom pricing for their software, which means that businesses need to contact Modern Hire directly to get a quote based on their specific needs and requirements.No Free Plan
Unlike some other recruitment tools, Modern Hire does not offer a free plan. This means that there is no option to use the software at no cost, even with limited features.No Free Trial
There is also no free trial available for Modern Hire, which might make it harder for potential users to test the software before committing to a purchase.Conclusion
Given the lack of detailed public information on specific pricing tiers and features, it is clear that Modern Hire’s pricing is highly customized and dependent on the individual needs of each business. To get accurate and detailed pricing information, you would need to reach out to Modern Hire directly. Modern Hire - Integration and Compatibility
Modern Hire Overview
Modern Hire, now a part of HireVue following the acquisition in May 2023, integrates seamlessly with various recruitment and HR systems to streamline the hiring process. Here are some key points on its integration and compatibility:Integration with HR Systems
Modern Hire has pre-built integrations with several prominent HR and Applicant Tracking Systems (ATS). For instance, it integrates with Greenhouse Recruiting, allowing organizations to add Modern Hire assessments and interviews directly into their job’s interview plan. This integration enables features such as screening, assessing, scheduling, interviewing, and evaluating candidates, all within the Greenhouse platform.Compatibility with Other Platforms
Modern Hire is compatible with a range of other HR systems, including:Workday
Although specific details on Modern Hire’s integration with Workday are not provided, HireVue, the parent company, has a certified integration with Workday, which suggests a potential for seamless integration.SAP SuccessFactors
HireVue has an integration with SAP SuccessFactors, which could imply that Modern Hire’s features can be accessed through this platform as well.Oracle
Modern Hire, through HireVue, can integrate with Oracle’s HR systems, such as Oracle Recruiting Cloud (ORC) and Taleo.SmartRecruiters
There is a certified integration available via the SmartRecruiters Marketplace, making it easy to incorporate Modern Hire’s tools into the SmartRecruiters platform.Other ATS Systems
Integrations with iCIMS, Avature, BrassRing, Oleeo, and Cornerstone are also available, ensuring that Modern Hire can be used across a variety of recruitment platforms.Device and Platform Compatibility
Modern Hire’s platform is designed to be accessible and user-friendly across different devices and platforms. It supports both on-demand and live interactions, allowing candidates to self-schedule interviews and engage with the hiring process through various mediums such as video, text, or phone interviews. This flexibility ensures that candidates can participate in the hiring process using their preferred devices, whether it be a desktop, tablet, or smartphone.API Configuration
For integrations like the one with Greenhouse Recruiting, Modern Hire requires the creation of a Harvest API key. This key enables the necessary permissions for retrieving and updating application, candidate, and job-related data, ensuring a smooth and automated hiring process.Conclusion
In summary, Modern Hire’s integration capabilities are extensive, allowing it to work seamlessly with a wide range of HR and ATS systems. Its compatibility across different devices and platforms makes it a versatile tool for streamlining and enhancing the hiring process. Modern Hire - Customer Support and Resources
Customer Support Options
Modern Hire offers a comprehensive range of support options to ensure users have the help they need at any time. These include:
- 24/7 Live Support: Users can access live support representatives around the clock.
- Phone Support: Direct phone support is available for immediate assistance.
- Email/Help Desk: Users can submit queries or issues via email and receive support through the help desk.
- Chat Support: Live chat options are also available for quick and convenient support.
Additional Resources
Modern Hire provides several resources to help users maximize the benefits of their platform:
- User Reviews and Testimonials: The platform includes reviews and testimonials from various users, such as warehouse managers, EVPs, and recruiters, which can offer insights into the effectiveness and usability of the platform.
- FAQs: A detailed FAQ section addresses common questions about pricing plans, typical users, supported languages, mobile device support, and API availability.
- Training and Onboarding: While specific details on training options are not extensively outlined, the platform’s features and support options suggest a structured approach to onboarding and using the system.
- Case Studies and Success Stories: Modern Hire provides case studies, particularly for enterprise call centers, highlighting how the platform has transformed hiring processes and improved outcomes such as retention and performance.
These resources and support options are designed to ensure that users can effectively use the platform, address any issues promptly, and achieve their hiring goals efficiently.
Modern Hire - Pros and Cons
Advantages
Streamlined Hiring Process
Modern Hire simplifies the hiring process by integrating various tools such as video interviewing, chatbot-based assessments, and skills tests. This automation helps reduce the time and effort required for recruiters to screen candidates.
Global Reach
The platform allows businesses to access a global talent pool, increasing the likelihood of finding the best candidates regardless of their location.
Efficiency and Time Savings
Video interviews and automated assessments save time by eliminating the need for in-person meetings during the initial stages. This efficiency also reduces scheduling conflicts and the time spent on follow-ups.
Data-Driven Insights
Modern Hire uses AI and machine learning algorithms to analyze data from candidate assessments, skills tests, and interview performance. This provides hiring managers with detailed reports and insights to make more informed decisions.
Reduced Biases
The use of AI-powered screening tools can help minimize human biases in the hiring process, ensuring a more objective evaluation of candidates based on their skills and fit for the role.
Disadvantages
Impersonal Experience
The reliance on technology can result in an impersonal experience for candidates, potentially lacking the personal touch and face-to-face interactions that traditional methods offer.
Technology Barriers
Some candidates may face difficulties with the technology, which could hinder their ability to participate fully in the hiring process.
Potential for Bias in AI Tools
While AI aims to reduce biases, there is still a risk that existing biases can be perpetuated through the algorithms used in these tools if they are not properly validated and tested.
Initial Investment
Implementing modern hiring tools like Modern Hire may require an upfront investment in technology and training, which can be a significant cost for some organizations.
By weighing these advantages and disadvantages, businesses can make an informed decision about whether Modern Hire aligns with their recruitment needs and goals.
Modern Hire - Comparison with Competitors
Modern Hire Unique Features
- Modern Hire’s Automated Interview Creator (AIC) is a standout feature that recommends interview questions based on job requirements, linking them to competencies, job families, and keywords. This ensures that hiring teams ask relevant questions to identify the most qualified candidates.
- The platform integrates with Automated Interview Scoring (AIS), which uses AI to evaluate candidate responses and provide recommended scores, helping to combat interview bias and ensure fairer hiring decisions.
- Modern Hire’s platform combines predictive pre-hire assessments, interview technology, candidate self-scheduling, automated workflows, and advanced analytics, making it a comprehensive solution for the hiring process.
Alternatives and Competitors
HireVue
- HireVue is another prominent AI-powered recruiting tool that offers chat-based job matching, game-based and technical assessments, and personalized text message-based recruiting. It also includes an interview automation tool that recommends structured interview questions and evaluation guides.
- Unlike Modern Hire, HireVue focuses more on automated follow-up messages and moving candidates forward in the applicant tracking system quickly. However, its pricing starts at $35,000 per year, which may be more expensive for smaller organizations.
Manatal
- Manatal is an AI-powered applicant tracking system (ATS) and recruitment platform that centralizes candidate sourcing from over 2,500 channels. It includes an AI-powered recommendation engine to suggest best-fit candidates and provides in-depth analytics and performance reports.
- Manatal is more affordable, with pricing starting at $15 per user per month, and it offers a broader range of sourcing channels compared to Modern Hire. However, it may not have the same level of integration with predictive assessments and interview technology.
Qureos (Iris)
- Iris by Qureos automates sourcing, shortlisting, and outreach to candidates, generating customized job descriptions and sending hyper-personalized messages. It also includes AI video interviews and multilingual capabilities.
- Unlike Modern Hire, Iris focuses more on the initial stages of recruitment, such as sourcing and outreach, and does not have the same depth in predictive assessments and interview scoring.
Other Notable Alternatives
- Workable: Offers a range of recruitment tools including AI-driven candidate sourcing and screening, but lacks the advanced interview and assessment features of Modern Hire.
- Entelo: Provides AI-powered candidate sourcing and engagement tools, but is more focused on finding passive candidates rather than the comprehensive hiring process management offered by Modern Hire.
- Eightfold: Uses AI to match candidates with job openings based on their skills and experiences, but does not have the same level of interview and assessment automation as Modern Hire.
In summary, Modern Hire stands out for its comprehensive approach to the hiring process, combining predictive assessments, interview technology, and automated scoring. While alternatives like HireVue, Manatal, and Qureos offer unique features, they may not cover the entire hiring spectrum as thoroughly as Modern Hire. Each tool has its strengths and may be more suitable depending on the specific needs and budget of the organization.
Modern Hire - Frequently Asked Questions
Frequently Asked Questions about Modern Hire
What is Modern Hire and what does it offer?
Modern Hire is a recruitment platform that combines various tools to streamline and improve the hiring process. It includes video interviewing, chatbot-based assessments, skills tests, and AI-powered analytics to help organizations find the best candidates efficiently.How does the video interviewing feature work on Modern Hire?
The video interviewing tool on Modern Hire allows hiring managers to conduct live or pre-recorded video interviews with candidates. This feature helps save time and eliminates scheduling conflicts. It also includes tools for creating custom interview questions and evaluating candidates based on their responses.What is the Automated Interview Scoring (AIS) feature, and how does it work?
The AIS feature uses AI to evaluate candidate responses to interview questions, ensuring a fair and unbiased hiring process. It transcribes candidate responses without considering their image or voice, scoring them based on job-relevant content. This system replicates the judgment of professionally trained experts, increasing the fairness, consistency, and transparency of interviews.How does Modern Hire address unconscious bias in the hiring process?
Modern Hire’s AIS program is specifically designed to eliminate unconscious bias by standardizing interviews and focusing only on job-related aspects of candidates’ responses. This ensures that evaluations are based on core competencies required for the position rather than subjective factors.What types of assessments and skills tests are available on Modern Hire?
Modern Hire includes chatbot-based assessments that evaluate candidates’ skills, work style, and fit with the organization. Additionally, it offers skills testing tools that assess candidates in specific areas such as coding, data analysis, or customer service, providing detailed reports on their performance.How does Modern Hire use AI and analytics in the hiring process?
Modern Hire’s analytics tools use AI and machine learning algorithms to analyze data from the hiring process, including candidate assessments, skills tests, and interview performance. This helps identify trends and patterns, allowing organizations to optimize their recruiting strategies.Is there a free trial or free plan available for Modern Hire?
No, Modern Hire does not offer a free trial or a free plan. The pricing is custom and based on the specific needs of the organization.What is the Automated Interview Creator (AIC) tool, and how does it benefit hiring teams?
The AIC tool is an AI-enhanced interview tool that helps recruiters create job-specific interview questions. It draws from a library of rigorously developed questions, ensuring that interviews are consistent and focused on factors directly related to job success. This tool integrates with AIS to provide a fair and efficient interviewing process.Can candidates opt out of using the AIS system during interviews?
Yes, candidates have the option to use or opt out of the AIS system during their interviews. Those who choose to use it will have their responses transcribed and scored based on job-relevant content.How does Modern Hire ensure the fairness and consistency of the hiring process?
Modern Hire ensures fairness and consistency through standardized interviews and AI-driven scoring. The AIS system scores candidates based on their responses to job-related questions, reducing the influence of unconscious bias and ensuring that evaluations are consistent and transparent.