
ObserveIT (Proofpoint) - Detailed Review
Security Tools

ObserveIT (Proofpoint) - Product Overview
ObserveIT Overview
ObserveIT, now part of Proofpoint, is a comprehensive insider threat management platform that plays a crucial role in the security tools category, particularly in detecting and preventing insider threats and data exfiltration.Primary Function
The primary function of ObserveIT is to identify, detect, and mitigate insider threats. It helps organizations protect their sensitive data by monitoring user activities, detecting unauthorized actions, and preventing data breaches.Target Audience
The target audience for ObserveIT includes large and medium-sized organizations, especially those in industries where data security is paramount, such as finance, healthcare, and government. It is particularly useful for security teams, compliance officers, and IT administrators who need to manage and secure user activities across various endpoints and cloud applications.Key Features
Comprehensive Visibility
ObserveIT provides complete visibility into user activities across Windows, Mac, Unix/Linux endpoints, and web and cloud applications. This includes user attribution with a visual timeline and real-time session recording.User Activity Monitoring
The platform tracks users with suspicious or out-of-policy actions on workstations, servers, and cloud-hosted applications. It prioritizes users for further investigation based on a Risk Dashboard that scores risky user activities.File Activity Monitoring
ObserveIT monitors file activities such as downloads, exports, and movements to cloud storage services or USB devices. It also tracks emails and attachments to prevent unauthorized data transfer.Live Activity Replay
The platform captures screenshots of user actions and file movements before and after an out-of-policy alert is triggered, helping in incident investigations and compliance.Policy Notification and Enforcement
ObserveIT enforces company policies and security regulations through real-time warning and blocking notifications. It prevents malicious commands and logs off users from unauthorized machines.Website Categorization
The platform automatically detects and categorizes websites users are browsing, generating alerts for categories like gaming, adult content, or malicious websites.Proactive Detection
With over 320 pre-configured indicators of risk, ObserveIT detects unauthorized user activities, including data exfiltration and privilege abuse, in real-time. This is powered by an Insider Threat Library built with industry guidelines and customer feedback.Faster Investigations and Accelerated Response
ObserveIT streamlines incident investigations by providing clear evidence of user activities and intent. It also integrates with existing cybersecurity tools to drive meaningful behavior change and prevent security breaches.Cloud Deployment
The platform is available in a cloud-based version, offering broader people-centric visibility and insider threat detection, along with accelerated incident response and a scalable approach for modern cybersecurity teams. By integrating these features, ObserveIT helps organizations protect their data, reduce the risk of insider threats, and ensure compliance with security regulations.
ObserveIT (Proofpoint) - User Interface and Experience
User Interface Overview
The user interface of ObserveIT, now part of Proofpoint’s insider threat management solutions, is designed to be intuitive and user-friendly, facilitating efficient monitoring and management of user activities.Ease of Use
The interface is characterized by its simplicity and ease of use. Here are some key aspects:Intuitive Visual Case Management
The system features a visual case management system that presents a timeline view of user interactions with data and behavior on the endpoint. This makes it easy for security teams to view and analyze user activities, such as file changes, unauthorized software installations, and other security-relevant actions.Clear Alerts and Notifications
Alerts triggered by suspicious activities are clearly displayed on the timeline, and detailed information about these alerts is available during playback. This ensures that security specialists can quickly identify and respond to potential security violations.User Experience
The overall user experience is enhanced by several features:Centralized Console
The ObserveIT Web Console provides a centralized platform where administrators can manage the system, access user activity logs, screen videos, reports, and other features. This centralization makes it easier to monitor and analyze user activities across different endpoints.Search and Filter Capabilities
The system allows for full-text, Google-like searching and filtering by user, endpoint, date, application, and resources accessed. This enables quick identification of specific user sessions and actions, making the investigation process more efficient.User Activity Logs
User activity logs are easily accessible and can be viewed by endpoint, user, or keyword search. Clicking on any specific event in the log launches the video playback from that exact moment, providing a clear and detailed view of user actions.Policy Enforcement and Notifications
The system allows for real-time policy notifications and enforcement. Users receive detailed notification messages when they violate company policies, which can include the option to review the policy and provide a comment. This interactive approach helps in educating users and changing their behavior.Reporting and Auditing
The reporting capabilities of ObserveIT are comprehensive and user-friendly:Preconfigured and Custom Reports
The system offers preconfigured built-in reports as well as the ability to create customized reports based on specific requirements. Reports can be generated on various activities such as website visits, document printing, USB storage device connections, and more. These reports can be run ad-hoc or delivered on a scheduled basis via email. Overall, the user interface of ObserveIT is designed to provide clear, actionable insights into user activities, making it easier for security teams to detect, investigate, and prevent insider threats efficiently.
ObserveIT (Proofpoint) - Key Features and Functionality
ObserveIT Overview
ObserveIT, now integrated into Proofpoint’s security suite, offers a comprehensive set of features to manage and mitigate insider threats. Here are the main features and how they work:
User Activity Monitoring
ObserveIT tracks users with suspicious or out-of-policy actions on workstations, servers, and various applications, including on-premise, web-based, and cloud-hosted systems. This monitoring helps in identifying and prioritizing users for further investigation based on the Risk Dashboard, which scores risky user activities across the enterprise.
Insider Threat Library
The Insider Threat Library includes an extensive collection of out-of-the-box alert rules that cover common scenarios of risky user activities. These rules are grouped by security categories and mapped to different user types (e.g., Privileged Users, Everyday Users, Remote Vendors). This library helps in increasing security awareness among users and reducing overall company risk.
File Activity Monitoring
This feature tracks and alerts on files downloaded or exported using browsers or web-based applications. It monitors files copied or moved to cloud storage services, USB devices, and emails sent from email clients along with attached files. This ensures that any unauthorized file movements are detected and alerted in real-time.
Live Activity Replay
ObserveIT captures screenshots of user actions and file movements for a preset time period before and after an out-of-policy alert is triggered. This feature aids in meeting privacy compliance requirements and provides detailed evidence for investigations. Session recording can also be used to monitor users and servers on an ongoing basis.
Policy Notification and Enforcement
The system enforces company policies and security regulations through flexible warning and blocking notifications in real-time. It prevents malicious or unauthorized commands from being executed and can forcibly log off users from unauthorized machines or close harmful applications.
Website Categorization
ObserveIT automatically detects and categorizes websites that end users are browsing, generating alerts for categories such as gaming, adult content, infected or malicious websites, and phishing sites. This feature includes 42 out-of-the-box website categories.
Privacy Compliance
To protect user privacy, ObserveIT offers user anonymization in the Dashboard and Web Console. This ensures that while monitoring user activities, the system respects and maintains user privacy.
Efficient Alert Rule Management
Alert rules are grouped by categories and assigned to user lists, making it easier to manage and respond to alerts. This structured approach helps in efficient risk management and incident response.
Department Level Risk Management
Using Active Directory Group-based permissions, large organizations can manage risk at the department or group level. Each department or group can be owned by a dedicated security team member or manager, ensuring targeted risk management.
AI Integration
The integration of AI in ObserveIT is primarily through its behavioral analytics and risk scoring mechanisms. The system analyzes user behavior over time, scores user activities, and identifies actions that are out-of-role, suspicious, or in violation of security policies. This AI-driven approach helps in real-time detection and prevention of insider threats by providing actionable insights into user activity.
Activity Timeline and Forensic Evidence Collection
Proofpoint ITM, which includes ObserveIT, provides an activity timeline that displays user interactions with data and behavior on the endpoint. This feature, along with comprehensive forensic evidence collection (including data interactions, application usage, and screen captures), enables security teams to accurately assess and respond to insider threats.
Integrations
ObserveIT integrates with various security solutions, including SIEM systems and Microsoft Information Protection (MIP). These integrations allow for seamless integration with existing security infrastructure, enhancing the overall security ecosystem.
These features collectively provide a robust solution for detecting, investigating, and preventing insider threats, ensuring that organizations can protect their sensitive data and maintain compliance with security policies.

ObserveIT (Proofpoint) - Performance and Accuracy
Performance
ObserveIT is known for its comprehensive user activity monitoring capabilities, which include tracking suspicious or out-of-policy actions on workstations, servers, and various applications. Here are some performance highlights:
- User Activity Monitoring: ObserveIT effectively tracks user actions, prioritizing users for further investigation based on its Risk Dashboard, which scores risky user activity across the enterprise.
- File Activity Monitoring: The solution monitors file interactions, including downloads, exports, and movements to cloud storage or USB devices, providing real-time alerts for policy violations.
- Live Activity Replay: It captures screenshots of user actions and file movements, aiding in incident investigations and compliance with privacy regulations.
- Policy Enforcement: ObserveIT enforces company policies through real-time warnings and blocking notifications, preventing unauthorized actions such as malicious Linux commands or access to unauthorized machines.
Accuracy
The accuracy of ObserveIT is enhanced by several features:
- Insider Threat Library: This extensive library includes out-of-the-box alert rules that cover common scenarios of risky user activities, mapped to different user types. This helps in accurately identifying and mitigating insider threats.
- Real-time Alerts: The solution provides real-time alerts for policy violations, ensuring timely detection and response to potential insider threats.
- Data Risk Analytics: By combining Proofpoint’s information classification and threat detection with ObserveIT’s data risk analytics, the solution offers accurate insights into user interactions with sensitive data.
Limitations and Areas for Improvement
Despite its strong performance and accuracy, there are some limitations and areas where ObserveIT could improve:
- Integration Challenges: While the integration with Proofpoint enhances capabilities, it may lead to some confusion between the features of Proofpoint ITM and ObserveIT, particularly since ObserveIT offers more comprehensive monitoring and threat protection features.
- No Remote Desktop Control: Unlike some other solutions, ObserveIT does not offer remote desktop control, which can hinder real-time intervention and mitigation of insider threats.
- No OCR Capabilities: The lack of optical character recognition (OCR) capabilities limits the solution’s ability to detect and classify sensitive data within images or scanned documents.
- Limited Partial Document Matching: ObserveIT does not provide partial document-matching functionality, which can allow insider threats to evade detection by modifying or obfuscating sensitive content.
- Reporting and Analytics: The reporting and analytics capabilities of ObserveIT, while useful, may not be as comprehensive or customizable as some organizations require, which can limit deep insights into user behavior and trend identification.
In summary, ObserveIT, as part of Proofpoint’s Insider Threat Management, offers strong performance and accuracy in detecting and preventing insider threats through comprehensive user activity monitoring and real-time alerts. However, it has some limitations, particularly in areas such as remote desktop control, OCR capabilities, and partial document matching, which could be addressed to further enhance its effectiveness.

ObserveIT (Proofpoint) - Pricing and Plans
Pricing
- The basic cost of an ObserveIT license starts at $2,400 per license. This is a general starting point, and the total cost can vary based on the number of licenses and additional requirements.
Licensing Model
- ObserveIT is offered through a subscription license model. For example, a subscription license for the ObserveIT ITM Agent can be purchased for a 2-year term, with a listed MSRP of $744.80 per license for a volume of 1-500 licenses.
Features
- User Activity Monitoring: Tracks users with suspicious or out-of-policy actions on workstations, servers, and various applications, including those hosted on-premise, web-based, and cloud environments.
- File Activity Monitoring: Monitors file activities to identify and alert on instances of data exfiltration. This includes file history, USB history, and email client monitoring.
- Visual Forensics: Provides video recordings and user activity logs, enabling real-time education and deterrence. This feature helps reduce investigation time from days to minutes.
- Insider Threat Library: Includes an extensive library of out-of-the-box alert rules covering common scenarios of risky user activities. These rules are mapped to different user types and grouped by security categories.
- Compliance: Helps satisfy compliance requirements for regulations such as PCI, SOX, HIPAA, and NIPSO.
Free Options
- There is no mention of free plans or tiers in the available sources. However, Proofpoint does offer a free trial for their Insider Threat Management solution, allowing potential customers to test the product before committing to a purchase.
Summary
While the detailed tiered pricing plans are not explicitly outlined, the base pricing and key features of ObserveIT’s Insider Threat Management solution are clear. For more specific pricing and customization costs, it may be necessary to contact Proofpoint directly.

ObserveIT (Proofpoint) - Integration and Compatibility
ObserveIT Overview
ObserveIT, a component of Proofpoint’s insider threat management solutions, is designed to integrate seamlessly with various security and monitoring tools, enhancing an organization’s ability to detect and respond to insider threats.
Integration with SIEM Systems
ObserveIT can be easily integrated into existing Security Information and Event Management (SIEM) systems. This integration allows for real-time alerting and reporting capabilities. The log files generated by ObserveIT can be exported and parsed by third-party SIEM tools such as Microsoft System Center Operations Manager, IBM QRadar, HP ArcSight, Splunk, and McAfee SIEM/ELM. Specifically, ObserveIT supports the export of log data in ArcSight CEF format and through the ITM On-Prem RESTful API, facilitating smooth integration with these systems.
Compatibility Across Platforms
ObserveIT is highly versatile and compatible with a wide range of operating systems and platforms. It supports Windows, Mac, Unix, and over 27 flavors of Linux. Additionally, it works on virtual machines, including VMWare and Citrix, and can be deployed in cloud infrastructure. This broad compatibility ensures that ObserveIT can monitor activities across diverse environments.
Device and Protocol Support
The software captures activity from various protocols such as RDP, SSH, Telnet, Citrix, and direct console login. It also monitors activities involving USB devices, SD cards, smartphones, and tablets, including some encrypted USB devices. This comprehensive coverage helps in detecting and preventing data exfiltration and other insider threats.
Cloud Deployment
Proofpoint has introduced a cloud-based version of the ObserveIT Insider Threat Management platform, which offers simplified and highly scalable deployment. This cloud-based solution integrates real-time threat visibility, cloud app security, and security awareness training, making it easier for organizations to manage insider risk without the need for extensive on-premises infrastructure.
Compliance and Reporting
ObserveIT helps organizations meet compliance requirements such as PCI, SOX, HIPAA, and NIPSOM by providing detailed logs and video recordings of user activities. These logs and recordings can be used to generate compliance reports and provide forensic evidence in case of incidents.
Conclusion
In summary, ObserveIT’s integration capabilities with SIEM systems, its broad compatibility across various platforms and devices, and its comprehensive monitoring features make it a valuable tool for managing insider threats and ensuring compliance.

ObserveIT (Proofpoint) - Customer Support and Resources
Proofpoint Support Overview
Proofpoint, the company behind the Insider Threat Management (ITM) solutions, offers a comprehensive range of customer support options and additional resources to ensure users get the most out of their security tools.Support Levels
Proofpoint provides several levels of support to cater to different business needs:Self-Service Support
This level includes access to the support portal, which features a knowledge base, case reporting and management, communities, and more. Phone support is available only for critical issues (Priority 1) during business hours.Platinum Support
In addition to self-service features, this level offers 24x7x365 support for critical issues and access to support phone lines during specified business hours for non-critical issues.Premium Support
This level includes all the features of Platinum Support, plus a designated Technical Account Manager for proactive services, account and support oversight, and security expertise.Global Time Zone Add On
For an additional charge, customers can receive 24x7x365 support across all time zones, regardless of the priority level of the issue.Support Portal
The support portal is a central resource available to all Proofpoint customers. Here, you can find:Resources Available
- White papers
- A robust knowledge base
- Online help and communities
- Case management tools
Additional Resources
Documentation and Updates
Customers receive electronic copies of all updated revisions to the documentation, bug fixes, maintenance releases, and updates of the software.Authorized Support Contact Training
Proofpoint recommends that authorized support contacts take the training available on their LevelUp platform, which covers best practices for working with Proofpoint support, creating support tickets, using the community, and troubleshooting.Community and Forums
The Proofpoint Communities allow customers to submit and track support cases, interact with other users, and access various resources and knowledge base articles.Insider Threat Management Resources
For ITM specifically, Proofpoint provides resources such as reports, strategies, and starter packs to help mitigate insider threats. This includes the “Cost of Insider Threats 2022 Report” and other materials to build and enhance an insider threat management program. By leveraging these support options and resources, customers can effectively manage and mitigate security threats, ensuring their data and systems remain secure.
ObserveIT (Proofpoint) - Pros and Cons
Advantages
Comprehensive Visibility
Proofpoint ITM provides a complete view of user activity through an easy-to-grasp timeline, showing the “who, what, when, and where” of insider activity. This visibility helps security teams identify risky behavior and detect insider-led data breaches.Scalable Cloud-Native Platform
The solution is built on an API-driven modern architecture that is scalable, secure, and flexible, allowing for deployment as either SaaS or on-premise. This ensures the solution can grow with the organization’s needs without compromising performance or security.Easy to Use
Proofpoint ITM features an intuitive visual case management system that aggregates evidence and presents a timeline view, making it user-friendly for security teams and other stakeholders to collaborate and manage investigations.Broad Device Support
The solution supports a wide range of devices and endpoints, including Windows, Mac, Linux/Unix, and VDI, ensuring consistent security across diverse IT environments.Accelerated Incident Response
Proofpoint ITM helps reduce the mean time to detect (MTTD) and respond to insider threat incidents, thereby reducing the risk, severity, and number of incidents. It also accelerates incident response, reducing the associated financial and brand damage.Intelligent Data Classifications and Risk Scoring
When integrated with other Proofpoint products, ITM allows for automatic discovery and classification of data in real-time using AI. It also provides prioritized risk scoring based on user behavior insights and anomaly detection.Valuable Integrations
The solution has built-in integrations with SIEM, Microsoft Information Protection (MIP), and other Proofpoint products, as well as a RESTful API for further customization.Disadvantages
Limited Monitoring Capabilities
Proofpoint ITM focuses primarily on data protection and may not provide the same comprehensive level of user activity monitoring as other insider threat management solutions, potentially leading to blind spots.Product Disparity
Proofpoint offers two insider risk management solutions, which can lead to confusion. The ObserveIT solution has better monitoring and threat protection features, but Proofpoint ITM may lack some of these advanced features.No Remote Desktop Control
The solution does not offer remote desktop control functionality, which can be crucial for investigating and responding to insider threats in real-time.Lack of OCR and Partial Document Matching
Proofpoint ITM does not include optical character recognition (OCR) capabilities or partial document-matching functionality, which can limit its ability to detect sensitive data within images or modified documents.Limited Reporting and Analytics
The reporting and analytics capabilities of Proofpoint ITM may not be as comprehensive or customizable as some organizations require, which can hinder deep insights into user behavior and trend identification.Anomaly Detection Limitations
While Proofpoint ITM highlights insider threats, it primarily focuses on data loss prevention and may lack advanced anomaly detection capabilities, such as baseline analysis, which can result in more false positives.Licensing Challenges
The product licensing model, which combines a fixed infrastructure fee with endpoint licenses, can present challenges and inefficiencies, especially in dynamic or virtualized environments. By considering these points, organizations can make a more informed decision about whether Proofpoint ITM aligns with their specific needs for managing insider threats.
ObserveIT (Proofpoint) - Comparison with Competitors
When comparing Proofpoint Insider Threat Management with other AI-driven security tools in the insider threat management category, several key features and alternatives stand out.
Unique Features of Proofpoint Insider Threat Management
- Comprehensive Visibility and Rapid Response: Proofpoint Insider Threat Management offers extensive visibility into internal user activities and rapid response capabilities, enabling organizations to detect, investigate, and mitigate insider threats efficiently.
- Advanced Behavioral Analytics: The platform uses advanced behavioral analytics to monitor user activities and identify anomalies that could indicate potential threats. This helps in maintaining strong information security protocols and ensuring compliance with industry regulations.
- Endpoint Visibility: It correlates activity and data movement with clean, first-party endpoint visibility, which is crucial for identifying user risk and detecting insider-led data breaches.
- Efficient Incident Response: Proofpoint reduces the mean time to detect (MTTD) insider threat incidents and accelerates incident response time, thereby reducing the financial and brand damage associated with insider-led breaches.
Potential Alternatives
Varonis Platform
- Data Access Governance: Varonis focuses on data access governance with powerful analytics and extensive data protection capabilities. It provides detailed monitoring of data access activities and threat detection, making it a strong choice for robust data governance.
- Integration and Setup: While Varonis offers comprehensive features, it can be more complex to set up compared to Proofpoint. However, it compensates with detailed support documentation and responsive service.
Microsoft Purview Insider Risk Management
- Integration with Microsoft Ecosystem: This solution is well-integrated with the Microsoft ecosystem, making it a good choice for organizations already using Microsoft products. It offers similar capabilities in detecting and managing insider risks but may not have the same level of advanced behavioral analytics as Proofpoint.
Other AI Security Tools
While not exclusively focused on insider threat management, some AI security tools offer broader cybersecurity capabilities that can be relevant:
Vectra AI
- Hybrid Attack Detection: Vectra AI reveals and prioritizes potential attacks using network metadata. It is particularly strong in hybrid attack detection, investigation, and response, which can complement insider threat management.
SentinelOne
- Advanced Threat Hunting: SentinelOne provides fully autonomous cybersecurity powered by AI, with a strong focus on advanced threat hunting and incident response capabilities. While not specifically aimed at insider threats, it can enhance overall cybersecurity posture.
Balbix
- Cyber Risk Quantification: Balbix uses AI to quantify cyber risk in financial terms, providing a unified cyber risk posture view. It can help organizations identify and mitigate risks across their entire IT environment, including insider threats, by predicting breach likelihood and prescribing mitigation actions.
Summary
In summary, Proofpoint Insider Threat Management stands out for its comprehensive visibility, rapid response capabilities, and advanced behavioral analytics. However, alternatives like Varonis Platform, Microsoft Purview Insider Risk Management, and other AI security tools like Vectra AI, SentinelOne, and Balbix offer different strengths and can be considered based on the specific needs and ecosystem of the organization.

ObserveIT (Proofpoint) - Frequently Asked Questions
Frequently Asked Questions about ObserveIT
What is ObserveIT and what does it do?
ObserveIT is an Insider Threat Management Platform that provides comprehensive visibility into user activity across various endpoints and applications. It helps organizations detect unauthorized user activity, such as data exfiltration, privilege abuse, and security controls bypass, in real-time. The platform also aids in efficient incident investigations and response.
How does ObserveIT ensure compliance with regulatory requirements?
ObserveIT helps organizations satisfy compliance requirements for regulations like PCI, SOX, HIPAA, and NIPSOM. It achieves this by capturing all user activity, generating textual audit logs, and providing video replay for forensic evidence. This ensures that all actions performed by users are recorded and can be reviewed for compliance purposes.
What are the key components of the ObserveIT Insider Threat Management Platform?
- Comprehensive Visibility: Provides complete context into users and their data activity across various endpoints and applications.
- Proactive Detection: Detects unauthorized user activity in real-time using over 320 pre-configured indicators of risk.
- Faster Investigations: Enables efficient incident investigations with detailed visibility into user intent and actions.
- Accelerated Response: Allows for faster response to incidents through integration with existing cybersecurity tools and security awareness notifications.
- Fast Time to Value: Features a lightweight, user-mode agent that is easy to install and works across multiple platforms.
How does ObserveIT detect and prevent insider threats?
ObserveIT detects insider threats through its Insider Threat Library, which includes over 320 pre-configured indicators of risk built from feedback from 1,900 customers and leveraging NIST, MITRE, and CERT guidelines. It monitors all user activity, including actions performed via RDP, SSH, Telnet, Citrix, and other protocols, and alerts on risky behavior such as data exfiltration and privilege abuse.
Can ObserveIT integrate with other cybersecurity tools?
Yes, ObserveIT can integrate with existing cybersecurity tools to enhance its detection and response capabilities. This integration allows security teams to gather, package, and export necessary evidence without having to switch between multiple tools, thereby streamlining the investigation process.
How does ObserveIT protect user privacy?
ObserveIT protects user privacy by anonymizing personal user information in the dashboard and web console. This ensures that while monitoring user activity for security purposes, the privacy of the users is maintained.
What is the deployment process for ObserveIT?
ObserveIT features a single, lightweight user-mode agent that is easy to install and does not require reboots. The agent is invisible to the user and works across Windows, Mac, Unix/Linux, virtual machines, and cloud infrastructure, making deployment straightforward and efficient.
How has the acquisition by Proofpoint impacted ObserveIT?
The acquisition by Proofpoint has integrated ObserveIT’s insider threat management capabilities with Proofpoint’s email and cloud access security broker (CASB) data loss prevention (DLP) capabilities. This integration extends the market-leading DLP offerings and provides a more comprehensive solution for detecting and preventing data breaches. Additionally, Proofpoint transitioned ObserveIT’s revenue model from perpetual licensing to a subscription-based model.
What kind of support does ObserveIT offer for different operating systems and applications?
ObserveIT supports a wide range of operating systems including Windows, Mac, Unix/Linux, and virtual machines. It also monitors activity across various applications, including web and cloud applications, and can record any window session via terminal or console in a compressed and searchable format.
Can ObserveIT generate alerts for specific user activities?
Yes, ObserveIT can generate alerts for specific user activities such as copying or dragging files, connecting USB devices, printing sensitive documents, and browsing certain categories of websites. It also tracks and records employee or vendor computer activities, including sensitive keywords and commands typed in desktop applications and shell command tools.

ObserveIT (Proofpoint) - Conclusion and Recommendation
Final Assessment of ObserveIT (Proofpoint) in the Security Tools AI-driven Product Category
ObserveIT, now integrated into Proofpoint’s cybersecurity suite, is a formidable tool for managing insider threats and enhancing data security. Here’s a comprehensive overview of its benefits and who would most benefit from using it.
Key Features and Benefits
- Comprehensive Visibility: ObserveIT provides complete context into user and data activity across a wide range of endpoints, including Windows, Mac, Unix/Linux, virtual machines, and cloud applications. This visibility is enhanced by a visual timeline and real-time session recording, making it easier to attribute user actions.
- Proactive Detection: The platform detects unauthorized user activities such as data exfiltration, privilege abuse, and security controls bypass in real-time. This is powered by an Insider Threat Library that leverages feedback from over 1,900 customers and adheres to NIST, MITRE, and CERT guidelines.
- Efficient Investigations: ObserveIT streamlines the investigation process by gathering, packaging, and exporting evidence of user activities. This reduces the time and cost associated with investigations, allowing security teams to act swiftly.
- Accelerated Response: The platform includes built-in security awareness notifications and prevention capabilities, enabling faster responses to incidents. It integrates seamlessly with existing cybersecurity tools, enhancing overall security posture.
- Scalable and Cloud-Native: The solution is built for scalability, supporting both SaaS and on-premise deployments. It is easy to install, with a lightweight user-mode agent that does not require reboots and is privacy compliant.
Who Would Benefit Most
Organizations that handle sensitive data and are at risk from insider threats would greatly benefit from using ObserveIT. This includes:
- Large Enterprises: Companies with extensive IT environments and diverse endpoint deployments can leverage ObserveIT’s comprehensive device support and scalable architecture.
- Regulated Industries: Industries such as finance, healthcare, and government, which are subject to stringent data protection regulations, can use ObserveIT to ensure compliance and protect sensitive data.
- Cloud-First Organizations: Companies transitioning to cloud environments can benefit from ObserveIT’s ability to monitor and protect data across cloud apps, email, and endpoints.
Overall Recommendation
ObserveIT, as part of Proofpoint’s suite, is highly recommended for organizations seeking to enhance their insider threat management and data security. Its ability to provide real-time visibility, proactive detection, and efficient investigation tools makes it a valuable asset in preventing data breaches and ensuring compliance.
The integration with Proofpoint’s existing security solutions, such as email and cloud access security broker (CASB) DLP capabilities, further enhances its value by offering a comprehensive security ecosystem. This makes ObserveIT an excellent choice for any organization looking to strengthen its defenses against insider threats and data mishandling.