Aira Overview
Aira is a pioneering technology platform designed to break down accessibility barriers, particularly for the blind, low-vision, and Deaf communities. Here’s an overview of what the product does and its key features:
What is Aira?
Aira is a service that provides on-demand video remote interpreting and assistance, ensuring that users have access to visual information and communication support whenever needed. This platform is built on the principle that access to information is a human right.
Key Features and Functionality
Smart Glasses and Mobile App
Aira offers smart glasses equipped with built-in cameras, microphones, and speakers. Users can connect to trained agents through these smart glasses or via the Aira Explorer app on their smartphones. This connection allows agents to view the user’s environment in real-time, providing immediate assistance.
Real-Time Assistance
- Navigation Assistance: Agents help users navigate both outdoors and indoors, enhancing their mobility and independence.
- Reading Assistance: With Optical Character Recognition (OCR) capabilities, Aira can read printed text out loud, such as menus, books, or signs.
- Visual Assistance for Tasks: Agents assist with tasks like shopping, cooking, or identifying objects.
- Public Transportation Information: Users receive real-time information on bus and train schedules, making commuting easier.
- Technical Support: Agents help resolve technical issues with devices like smartphones or computers.
Accessibility and Inclusivity
- 24/7 Availability: Trained agents are available 24 hours a day, seven days a week, ensuring continuous support.
- Security and Trust: Agents are professionally trained and security-vetted to ensure reliable and secure assistance.
- Wide Compatibility: The service is compatible with both Android and iOS devices, and the smart glasses offer long battery life and low latency video feeds.
Expanded Services
- Aira ASL: Recently launched, this service connects users in the Deaf Community to professional American Sign Language (ASL) interpreters through a partnership with a Deaf-owned company. This expands Aira’s impact on the accessibility landscape.
Integration and Partnerships
Aira has integrated its services with various organizations, including over 50 airports and transportation systems, 20 colleges and universities, and major corporations like Amazon, Bank of America, and Target. It has also been rolled out nationwide at all Starbucks locations and in the entire states of Colorado and Alabama.
Conclusion
In summary, Aira is a comprehensive platform that leverages smart glasses, mobile apps, and a network of trained agents to provide real-time visual descriptions and assistance, significantly enhancing the independence, efficiency, and autonomy of its users.