Product Overview of Kriyam.ai
Kriyam.ai is a revolutionary AI-powered platform specifically designed to transform and streamline the insurance processing system, particularly within the Banking, Financial Services, and Insurance (BFSI) sectors.
What Kriyam.ai Does
Kriyam.ai is more than just a verification tool; it is a comprehensive solution that leverages advanced AI to enhance data security, streamline operations, and elevate decision-making processes. The platform is tailored to optimize field investigations, fraud detection, compliance, and overall business protection.
Key Features and Functionality
Eco-Friendly Paperless Investigations
Kriyam.ai transitions traditional paper-based workflows to a digital document management system, promoting a greener and more efficient way of handling field operations.
Comprehensive Case Management
The platform offers evidence-based reporting, geo-tagging, and a user-friendly interface to streamline case management. It allows for the assignment and tracking of cases to multiple vendors, ensuring a smooth process from initiation to closure.
Real-Time Monitoring and Updates
Kriyam.ai provides real-time updates, attendance tracking, and offline syncing, ensuring that users are always informed, even in areas with poor connectivity. Agents receive tailored alerts and notifications, keeping them updated on the progress and any critical developments in their cases.
Advanced AI-Powered Insights
The platform uses AI to analyze massive datasets, providing valuable insights for smarter decision-making. It includes features like automated case summaries, cross-verifications, and concise case overviews.
Enhanced Fraud Prevention
Kriyam.ai incorporates cutting-edge technologies such as facial recognition, document verification, and video KYC (Know Your Customer) to improve the efficiency and security of customer verification. The platform includes face liveness detection, geo-location capture, and a verifiable audit trail.
Data Security
The platform prioritizes data security with robust data encryption, industry standards compliance, and safeguarded cloud storage. Regular security audits help mitigate potential vulnerabilities in the system.
Customizable Reporting and Alerts
Kriyam.ai allows for the generation of personalized reports to meet specific needs, providing detailed insights into each investigation. Users receive custom alerts and notifications to stay updated on case progress.
Agent Management
The platform offers real-time status and attendance tracking for field agents, ensuring timely actions with instant alerts. It also facilitates efficient case assignment and delay mapping to address issues promptly.
Mobile Accessibility
Kriyam.ai ensures mobile accessibility, allowing agents to pull up client records, update policies, and process claims from anywhere, at any time. This flexibility is crucial in today’s fast-paced environment.
Benefits
- Efficiency and Speed: Kriyam.ai significantly reduces the time it takes to process insurance claims and field investigations.
- Enhanced Fraud Detection: The platform’s AI capabilities help detect fraudulent insurance claims, protecting insurance companies and their customers.
- Improved Customer Service: It provides insurance customers with faster and more accurate service through real-time updates and easy access to policy information.
- Data-Driven Decisions: By analyzing large datasets, Kriyam.ai empowers insurance agents with valuable insights for smarter decision-making.
Overall, Kriyam.ai is a transformative tool that combines AI-driven efficiency, security, and real-time capabilities to revolutionize field investigations and insurance verification processes.