The Meru Product
The Meru product is a sophisticated healthcare technology solution designed to streamline and enhance nursing documentation and patient care processes.
What the Product Does
Meru’s primary function is to automate the process of filling out patient flowsheets using vocal instructions provided by nurses. This intelligent platform aims to reduce nursing documentation time, improve the accuracy of flowsheets, and provide quick access to nursing care-related information.
Key Features and Functionality
Automated Documentation
Meru’s system, powered by its AI assistant named Florence, can listen to nurses’ conversations about patients and use this information to chart the patient’s condition directly into the Electronic Health Record (EHR). If additional information is needed to ensure complete and compliant documentation, Florence will prompt the nurse to provide it.
Natural Language Interaction
Nurses can ask questions in natural language, and Florence will synthesize responses from patient information in the EHR, clinical knowledge bases, organization-specific product catalogs, and hospital policies.
Multimodal Data Collection
Florence can process information from various sources, including vocal instructions, observations through submitted pictures, and interactions with patients.
Integration with EHRs
Meru is compatible with all major EHR systems over standard FHIR (Fast Healthcare Interoperability Resources) protocols, ensuring seamless integration into existing healthcare IT infrastructures.
Security and Compliance
The system is 100% HIPAA compliant, with multiple layers of security controls. Data is processed in highly secure, US-based data centers and deleted after processing to ensure patient data privacy.
Customization and Support
Meru offers customization to fit specific security, compliance, and reporting needs, whether for rural or military hospitals. Forward-deployed engineers are available onsite to support deployment and respond to feature requests.
Monitoring and Analytics
A dedicated portal allows for monitoring the usage of Meru, including key performance indicators such as time spent documenting. This helps in assessing the impact of the system on reducing nursing documentation time and improving overall efficiency.
Benefits
- Reduced Documentation Time: Meru can reduce nursing documentation time by up to 60%, allowing nurses to focus more on patient care.
- Improved Accuracy: The automated system helps in improving the accuracy of patient flowsheets.
- Enhanced Decision Making: By providing evidence-backed responses, Meru supports better decision-making in nursing care.
- Reduced Burnout: By automating routine documentation tasks, Meru helps in reducing burnout among nursing staff.
Overall, Meru’s innovative solution is designed to enhance the efficiency, accuracy, and quality of nursing documentation and patient care, making it a valuable tool for healthcare organizations.