What is Salonist?
Salonist is a comprehensive and user-friendly salon management software designed specifically for beauty and wellness professionals. It is an all-in-one solution that streamlines various aspects of salon operations, from appointment scheduling and client management to inventory control, financial management, and marketing automation.
Key Features and Functionality
Appointment Scheduling and Management
Salonist offers an advanced online appointment booking system that allows clients to book appointments online, selecting their preferred date and time. The software sends automated reminders via SMS, email, or WhatsApp to reduce no-shows and enhance the overall customer experience. It also enables easy booking, cancellation, or rescheduling of appointments and integrates with social media platforms like Facebook and Instagram for direct booking links.
Client Management
The software includes a centralized database to store customers’ information, such as contact details, purchase history, preferences, and past bookings. It allows for the management of customer memberships, loyalty programs, and the storage of before-and-after service images. Additionally, users can create custom forms for surveys, intake forms, and consent forms, which are automatically saved to the customer’s profile.
Staff Management
Salonist simplifies staff roster management by automating the tracking of payroll, staff commissions, and calculating payouts. Staff members can manage their schedules, breaks, and vacations independently using individual logins. The software also tracks employee performance, including attendance, sales generated, and client reviews.
Inventory Management
The software provides robust inventory management features, tracking both in-house and retail inventories. It sends reminders when stock levels are low, allowing for timely replenishment. Users can also purchase orders directly through the system and track them in real-time.
Financial Management
Salonist supports various payment gateways and digital wallets, including PayPal, Stripe, and Authorize.Net, making transactions quick and secure. It also manages no-show fees, deposits, and the sale and redemption of gift vouchers and cards.
Marketing Automation
The software helps salons stay connected with clients through automated and targeted marketing campaigns. It includes tools for social promotions, gift cards, coupons, and photo galleries to capture new clients and enhance sales among existing customers.
Reporting and Analytics
Salonist offers powerful reporting and analytics features, providing insights into sales, staff performance, customer trends, and other key metrics. This helps salon owners make informed decisions, optimize performance, and identify growth opportunities.
Additional Features
- Point of Sale (POS): Integrated POS system for seamless billing and payment processing.
- Membership Management: Manage memberships with automated billing and unique benefits for each level.
- Gift Card Management: Sell and redeem gift cards easily.
- Multi-Location Support: Manage multiple salon locations from a single platform.
- Mobile Access: Access the software from Android and iOS devices.
- Customer Feedback: Collect and manage customer feedback through an integrated system.
- Expense Tracking and Payroll Management: Track expenses and manage payroll efficiently.
Pricing and Support
Salonist offers a starting price of $25 per month, with an additional $10 per staff member per month. It also provides a free trial to allow users to test the software before committing. The subscription includes dedicated onboarding support, data migration from old systems, and ongoing online and call-back support.
In summary, Salonist is a versatile and comprehensive salon management software that simplifies daily operations, enhances customer satisfaction, and boosts overall salon performance through its wide range of innovative features and functionalities.