Product Overview of Shipwell
Shipwell is a cutting-edge Transportation Management System (TMS) designed to revolutionize the logistics and supply chain management landscape. This platform offers a comprehensive and integrated solution for managing all aspects of transportation, from planning and execution to tracking and analysis.
Key Functionality
- Multimodal Support: Shipwell’s TMS supports a wide range of transportation modes, including truckload (TL), less-than-truckload (LTL), intermodal (IM), drayage, parcel, rail, and ocean container shipping. This unified approach allows users to manage all their shipping needs from a single, centralized platform.
Core Features
- Real-Time Visibility: The platform provides real-time tracking and visibility into shipment status, location, and milestones across all transportation modes. This includes precise ETAs, track-and-trace capabilities, and proof of delivery (POD).
- Automated Load Matching and Optimization: Shipwell automates load matching and optimization, ensuring that every order is tailored for optimal consolidation and efficiency. This feature helps in saving time and money by streamlining freight operations.
- Carrier Management and Procurement: The system offers robust carrier management, including strategic freight sourcing, procurement planning, and carrier tendering. It also supports rate management, allowing users to compare and select the best carrier rates based on cost and transit time.
- Freight Audit and Payment: Shipwell automates freight audit and payment processes, from invoice identification to reconciliation, ensuring smoother financial operations and enhanced financial confidence.
- Advanced Analytics and Reporting: The platform includes powerful analytics and reporting tools, enabling users to track carrier performance, internal efficiencies, and other key metrics. This data-driven approach helps in making informed decisions to enhance overall supply chain performance.
- Integration and Connectivity: Shipwell is designed to integrate seamlessly with various enterprise systems, including ERP (Enterprise Resource Planning) and WMS (Warehouse Management System). It also offers robust API integration options, including RESTful APIs, SOAP, and Webhooks, to support customized implementations and seamless connectivity with other systems.
Additional Capabilities
- Dock Scheduling: The platform simplifies and optimizes appointment scheduling with dock scheduling, enhancing carrier relationships and communication, and boosting productivity.
- RFP Automation: Shipwell automates the request for proposal (RFP) process, streamlining negotiations and bid comparisons, and providing insights for smarter decision-making.
- AI-Powered Assistant: The Swifty AI assistant automates logistics tasks, such as order and shipment status requests, new order creation, and updates, making logistics management more efficient.
- Document Management: The system automates the generation of shipping documents, including bills of lading and shipping labels, reducing manual tasks and increasing efficiency.
- Customer Portal and Mobile App: Shipwell offers a user-friendly interface and a mobile app, allowing users to navigate, input data, and access reports easily from anywhere. The customer portal ensures transparent and efficient communication with stakeholders throughout the shipping process.
Technical and Operational Benefits
- Cloud Native and Scalable: Shipwell is a cloud-based, microservices-driven platform with a multi-tenant SaaS architecture. It boasts high availability with an uptime target of 99.9999% and is SOC 2 Type 2 compliant, ensuring enhanced data security and operational effectiveness.
- Flexible and Configurable: The platform is highly configurable, allowing users to adapt it to their specific needs and preferences. This includes adding widgets, changing the layout or branding, and modifying workflows.
In summary, Shipwell’s TMS platform is a powerful tool that streamlines logistics operations, optimizes costs, improves customer experience, and ensures compliance through its comprehensive suite of features and advanced functionalities. Its ability to support multiple transportation modes, integrate with various systems, and provide real-time visibility makes it an indispensable asset for any organization seeking to enhance its supply chain efficiency.