Fountain is a comprehensive frontline workforce management platform designed to streamline and scale the recruiting, management, and retention of hourly workers. Here’s an overview of what the product does and its key features:
Purpose and Scope
Fountain is tailored to address the unique challenges of hiring and managing large volumes of hourly workers, a segment that constitutes the majority of the global workforce. Unlike traditional applicant tracking systems, Fountain is specifically built to handle the high volume and rapid hiring needs of frontline workforce management.
Key Features and Functionality
Hiring
- Fountain Go: This mobile-first platform allows frontline managers to manage the hiring process on-the-go, streamlining job postings, interview scheduling, and candidate communication. This reduces time-to-fill and helps maintain optimal staffing levels.
- Text-to-Apply: Candidates can apply via SMS, simplifying the application process.
- Automated Candidate Assessments: The platform automates candidate assessments and credential verification, speeding up the hiring process.
Referrals
- Fountain Referral: This feature leverages employee networks to discover top-tier talent by making it easy for employees to refer candidates and incentivizing participation.
Workforce Management
- Fountain Assist: Provides expert frontline recruiting services powered by advanced AI-enabled tools to support HR teams in their hiring efforts.
- Fountain Reach: An AI-driven tool that surfaces hidden talent by moving beyond traditional job boards, helping hiring teams find the right workers quickly.
Onboarding and Compliance
- Fountain Onboard: Streamlines the onboarding process, including I-9 verification, and offers real-time insights into each worker’s status. It also automates document collection and validation using AI.
- Compliance Automation: Ensures 100% compliance through effortless automation and attentive AI, keeping the workforce fully productive at all times.
Workforce Engagement
- Fountain Pulse: Uses AI-driven sentiment analysis to capture real-time insights into employee sentiment. This platform features customized surveys, trigger-based feedback collection, and AI-powered dashboards that transform complex data into actionable strategies.
Integration and Customization
- API Integration: Allows businesses to connect their current tools and data via API, integrating seamlessly with existing systems.
- Customizable Features: The platform offers tailored features based on customer input, ensuring that the tools align with the specific needs of each business.
Overall Benefits
Fountain’s suite of tools aims to elevate the entire employee lifecycle, from streamlined hiring and leveraging employee networks to enhancing workforce engagement and ensuring compliance. This comprehensive approach helps businesses reduce time-to-fill, increase retention, and maintain a highly productive frontline workforce.