All Quiet is a sophisticated incident management and on-call solution designed to enhance the efficiency and reliability of IT incident response for modern tech teams.
What All Quiet Does
All Quiet revolutionizes the way tech teams handle IT incidents by integrating seamlessly with various observability tools. It aims to streamline incident management, improve response times, and enhance overall team efficiency.
Key Features and Functionality
Advanced On-Call Management
- All Quiet offers a user-friendly on-call calendar that simplifies setting up rotation schedules, creating escalation policies, and managing overrides. This ensures that the right team members are notified at the right time, minimizing gaps in coverage.
Extensive Integrations
- The platform supports a wide range of integrations with both inbound tools like Datadog and SigNoz, and outbound tools such as Slack, Microsoft Teams, and Google Chat. These integrations enable real-time alerts and updates directly within the team’s preferred communication channels, reducing the need to switch between tools.
Incident Routing and Management
- All Quiet allows for the easy reassignment of incidents to the appropriate teams using the “Assign to Team” feature, available on Pro and Enterprise plans. This feature helps in escalating incidents efficiently and ensures that the right teams are informed promptly.
Website and HTTP Monitoring
- The platform includes a website and HTTP monitor that checks the availability and response times of websites. If any issues are detected, it creates an incident and notifies the on-call team immediately, ensuring real-time feedback and swift action.
Post-Incident Documentation
- All Quiet integrates with tools like Notion to facilitate the preparation of post-mortems, retrospectives, and incident documentation. Incidents can be forwarded to Notion, where a page is automatically created and pre-filled with incident details and history.
Automation and Resource Management
- The platform supports Terraform for declarative resource management, allowing teams to define their infrastructure as code. This feature ensures consistent and repeatable infrastructure deployments across multiple environments and simplifies onboarding and offboarding processes.
User Experience Enhancements
- All Quiet offers a customizable interface with both Dark Mode and Light Mode options, which can also follow the system’s theme preferences. This ensures a comfortable and eye-friendly experience for users.
Mobile Accessibility
- The platform provides native mobile apps for iOS and Android, keeping incidents and notifications at the fingertips of team members through dedicated channels.
In summary, All Quiet is a comprehensive incident management solution that enhances the reliability, speed, and efficiency of IT incident response through advanced on-call management, extensive integrations, and automated resource management, all while providing a user-friendly and customizable interface.