Product Overview of Hightail
Hightail, a cloud-based solution offered by OpenText, is designed to enhance collaboration and file sharing within organizations, particularly those dealing with large multimedia files. Here’s a detailed look at what Hightail does and its key features.
Purpose and Functionality
Hightail is purpose-built for collecting feedback and approvals on digital content, especially large multimedia files such as videos, audio files, and images. It streamlines the creative review and approval process, eliminating the inefficiencies associated with traditional methods like email and multiple project management tools.
Key Features
Secure File Sharing
Hightail allows users to share files of any format up to 500GB with robust security measures. This includes password protection, permission settings, and expiration dates to control access to the content. The platform ensures data encryption in transit with up to 256-bit AES encryption and dynamic key management, providing end-to-end security for shared files.
Collaboration and Feedback
The platform facilitates real-time feedback and approvals directly in the cloud. Reviewers can leave precise feedback adjacent to file previews without needing to download the files. Features like automatic notifications, specific timecodes for video and audio files, and clearly marked approvals ensure that all stakeholders are on the same page. The @mention feature and approval routing keep team members accountable and informed about the status of tasks and requests.
Integration and Productivity
Hightail integrates seamlessly with existing infrastructure and applications, including Adobe Creative Cloud. This integration allows designers to respond to feedback and sync file changes directly from Adobe applications, enhancing productivity and reducing the need to switch between different tools.
Organization and Archiving
Users can organize their work into projects, workspaces, and file groups, and archive completed files. This structured approach helps in maintaining a clear and organized workflow. Visual file previews and side-by-side image comparisons enable quick and accurate feedback on creative assets.
Security and Compliance
Hightail offers enterprise-grade security infrastructure, including single sign-on (SSO) via SAML 2.0 integration, two-factor authentication, and global controls set by IT administrators. The platform meets stringent compliance requirements and ensures physical, network, and application-level security through 24x7x365 monitoring, ISP-grade firewalls, and regular vulnerability scanning and penetration testing.
User and IT Controls
The platform provides granular control capabilities for IT teams, allowing them to set global controls, configure rules for enterprise data sharing, and monitor all account and user activity through the Admin Console. This balance between user productivity and IT control is maintained with minimal maintenance overhead.
Benefits
- Efficient Collaboration: Hightail keeps all feedback and approvals in one place, reducing miscommunication and speeding up the creative review process.
- Enhanced Productivity: By allowing reviewers to provide feedback in real-time and enabling automatic notifications, Hightail boosts productivity and reduces the time spent on tedious email discussions and version control.
- Robust Security: The platform ensures that sensitive files are protected with advanced security measures, meeting high industry standards for data security and compliance.
- Seamless Integration: Integration with other tools and applications, such as Adobe Creative Cloud, enhances the user experience and streamlines workflows.
In summary, Hightail is a powerful tool for teams that need to collaborate efficiently on large multimedia files, offering a secure, integrated, and highly productive solution for creative review and approval processes.