Introduction to Zoho Cliq
Zoho Cliq is a comprehensive team collaboration and communication platform designed to enhance workplace productivity and streamline team interactions. It is part of the Zoho suite of productivity tools and is built to bring teams together, facilitating real-time communication, collaboration, and fun.
Key Features
Real-Time Messaging and Collaboration
Zoho Cliq enables real-time messaging, allowing team members to work together seamlessly. Users can share ideas, make quick calls, share screens, and follow up on tasks with reminders, all within the chat interface.
Channels and Groups
The platform supports both public and private channels, which can be used for departmental, team-based, project-based, and socializing purposes. This feature helps in organizing conversations and ensuring that the right information reaches the right people.
Audio and Video Calls
Cliq allows users to initiate audio and video calls directly from the chat window. The “Primetime” feature supports group video calling, making team meetings and discussions more efficient.
File Sharing and Management
File sharing is made easy with the drag-and-drop feature, eliminating the need for email attachments. Files can be shared in any format, and integrations with cloud storage platforms like Google Drive enable seamless access and sharing of documents.
Customizable and Actionable Conversations
Users can turn chats into actionable work items using custom message actions. This includes adding messages as tasks in project management tools, uploading files to cloud storage, or tagging them to existing records in CRM systems.
Emoji Reactions and Interactive Features
Cliq incorporates emoji reactions to make conversations more engaging and fun. Additionally, features like forking messages allow users to break out into new chats without losing context, and pinning important messages ensures quick reference.
Advanced Administrative Controls
Zoho Cliq 6.0 introduces robust administrative features, including data loss prevention (DLP), file cleanup management, bulk team import, and default channels and bots for streamlined onboarding. Admins can also export usage reports, implement device-based IP restrictions, and manage users efficiently.
Performance and Speed Enhancements
The latest updates to Cliq focus on performance, with significant improvements in launch speed, call connectivity, and video streaming. The platform now starts up in just 4.5 seconds, and one-to-one calls connect in under two seconds. Video streaming is also faster, with a start time reduced to two seconds.
Integrations and Extensions
Cliq integrates seamlessly with other Zoho applications, such as Zoho CRM and Zoho Projects, as well as third-party apps like Google Drive and MailChimp. Users can also download various extensions from the Zoho Marketplace to enhance their experience.
AI and Automation
Zoho’s AI assistant, Zia, provides meeting summaries, follow-up reminders, and the ability to create action items as tasks. Cliq also supports sophisticated bots that can fetch information and perform actions automatically, automating mundane tasks and enhancing productivity.
Compliance and Security
The platform includes compliance features such as data retention policies, e-discovery modules, and the ability to access, remove, and restore data, helping organizations meet various industry regulations.
Conclusion
Zoho Cliq is a powerful tool for team collaboration, offering a range of features that enhance real-time communication, streamline workflows, and boost productivity. With its robust administrative controls, seamless integrations, and advanced performance enhancements, Cliq is an ideal solution for businesses looking to improve their team collaboration and communication.