Highfive Product Overview
Highfive is a video conferencing solution that combines cloud-based software with proprietary in-room video conferencing hardware, now integrated into the Dialpad platform following its acquisition. Here’s a detailed look at what Highfive does and its key features:
What Highfive Does
Highfive is designed to enhance meeting experiences for both remote and office workers by providing a seamless, intuitive, and high-quality video conferencing solution. It aims to transform any home office, huddle room, or office space into a smart meeting room environment.
Key Features
Cloud-Based Software and Hardware Integration
Highfive’s software is cloud-based and linked to its in-room video conferencing devices. These devices, often likened to an “Apple TV with a 1080p HD camera and a microphone with a 30-foot range,” enable easy setup and use without extra cables or wires.
Ease of Use and Setup
The system is easy to set up, with users able to download mobile and desktop applications directly from app stores. For desktop use, a Google Chrome extension may be required. The interface is highly intuitive, allowing users to initiate calls on mobile devices or tablets and project them onto large TV screens.
Video and Audio Quality
Highfive delivers HD video and high-fidelity audio, ensuring clear and lag-free communication. The platform supports one-touch, browser-based HD-quality video conferencing without the need for IT intervention, pin codes, or pass codes.
Screen Sharing and Collaboration Tools
Users can share screens wirelessly from the main interface to individual employees’ laptops or smartphones. The platform also includes features like in-call chat, screen sharing, and unlimited call recording and domestic/international dial-in capabilities.
Integration with Third-Party Platforms
Highfive integrates seamlessly with various digital collaboration platforms, including Slack, Microsoft 365, and G-Suite. It also supports single sign-on through Microsoft Azure, enhancing convenience and security.
Meeting Capabilities
While Highfive’s meetings are capped at 125 participants, which is less than some competitors, it still offers robust features for smaller to medium-sized meetings. Users can join calls via the web interface or mobile/desktop applications.
Unified Communications
As part of the Dialpad platform, Highfive contributes to a unified communications solution that combines telephony, contact center, and video conferencing capabilities. This integration leverages native voice intelligence to turn voice conversations into actionable data, enhancing overall communication efficiency.
In summary, Highfive offers a comprehensive video conferencing solution that is easy to use, integrates well with other collaboration tools, and provides high-quality video and audio experiences, making it a valuable addition to the Dialpad suite of communication services.