Craftman is an innovative AI-powered chatbot builder designed to enhance customer support and sales interactions on your website. Here’s a detailed overview of what the product does and its key features:
What Craftman Does
Craftman allows you to create a custom ChatGPT chatbot tailored to your business needs. By leveraging your existing content, Craftman trains the chatbot to provide accurate and immediate responses to visitor queries, thereby improving customer engagement and support efficiency.Key Features and Functionality
Easy Setup
Craftman offers a simple and intuitive interface that makes setting up the chatbot straightforward. You can add your data by uploading a PDF file, text document, or by providing a link to your website. The system will automatically gather the necessary information to train the chatbot.Training and Customization
You can select specific pages from your website or upload documents to train the chatbot. This customization ensures the chatbot is knowledgeable about your business and can provide relevant responses. You can also define the chatbot’s personality, starting message, and language to align with your brand.Instant Responses
Craftman’s chatbot is powered by GPT-3.5 and GPT-4 models, enabling it to deliver instant and accurate responses to user queries. This real-time interaction helps in engaging visitors more effectively and reducing the wait time for support.Enhanced Customer Interaction
The chatbot is designed to make interactions with visitors easy and enjoyable. It provides high-quality responses, helping customers find what they need quickly. This improved interaction can lead to higher customer satisfaction and increased sales.Feedback Collection and Feature Requests
Craftman facilitates streamlined feedback collection, providing insights into user satisfaction. Additionally, it allows users to suggest new features, enabling a user-centric approach to product development.Multilingual Support
The chatbot supports 95 different languages, making it versatile for businesses with a global customer base. You can use content and interact with the chatbot in any of these languages.Integration and Plans
Craftman offers various plans to suit different business needs:- Pioneer: 2,000 messages per month
- Pro: 10,000 messages per month with additional features like feedback, feature requests, and integrations
- Legend: 20,000 messages per month with unlimited chatbots and advanced features