Gestualy is an innovative system designed to measure and improve customer satisfaction and emotional state through the use of gesture recognition technology. Here’s a comprehensive overview of what the product does and its key features:
What Gestualy Does
Gestualy is a multidevice, web-based system that allows event organizers, businesses, and individuals to gather instant feedback from participants or customers using simple hand gestures. This technology enhances traditional survey methods by increasing participation rates and providing immediate insights into customer satisfaction and emotional states.Key Features and Functionality
Gesture Recognition Technology
Gestualy utilizes advanced gesture recognition technology that enables participants to respond to surveys or provide feedback with hand gestures, which are captured through any device equipped with a webcam and an internet connection. This technology is compatible with major web browsers such as Chrome, Firefox, Edge, and Safari.Event and Customer Feedback
The system is particularly useful for organizing events, whether they are large-scale or smaller gatherings. It allows event organizers to create surveys with up to 5 questions (depending on the plan chosen) that participants can answer quickly using gestures. This approach significantly boosts the participation rate compared to traditional survey methods.Customizable Promotional Content
While the system is not in use, Gestualy allows users to display fully customizable promotional videos or images, adding extra value to the event or business environment.Advanced Reporting
Upon the completion of an event, users receive a detailed report via email that includes the results of the satisfaction surveys. For the more comprehensive plans, such as the Plan Único Pro, the report also includes additional data inferred through AI and Machine Learning techniques, such as the age, emotional state (e.g., happy, sad, frightened), and gender of the participants.Alert System
The Plan Único Pro also features an alert system that notifies users via email if a configurable number of negative votes is detected, allowing for timely reactions to any issues during the event.Data Protection
Gestualy ensures compliance with all relevant data protection regulations, certified by an external company named PRODAT.Plans and Pricing
Gestualy offers various plans to cater to different needs:- Plan Único: Ideal for smaller events with up to 300 votes and 3 questions per survey.
- Plan Único Pro: Suitable for larger events with up to 2500 votes and 5 questions per survey, along with additional features like alert systems and more detailed reporting.