NotBot - Short Review

Customer Service Tools

NotBot is a comprehensive WhatsApp automation platform designed to help businesses automate tasks, engage customers, and enhance their revenue through efficient and personalized communication.

What NotBot Does

NotBot leverages the Official WhatsApp Business API to provide a reliable and efficient solution for businesses to utilize WhatsApp for marketing, customer support, and other operational needs. It enables companies to automate various tasks, manage customer interactions, and streamline their workflows.

Key Features and Functionality



Automation and Chatbots

  • NotBot includes a robust Bot Builder that allows users to create interactive WhatsApp chatbots without any coding. This feature enables businesses to design custom workflows, add lists and buttons, and make chats more interactive and efficient.


Broadcast Messaging

  • The platform offers broadcast messaging capabilities, allowing businesses to send mass messages to their customers. Users can plan and set up broadcast campaigns in advance, and the system supports up to 1000 or 5000 broadcast messages per day, depending on the subscription plan.


Advanced CRM Capabilities

  • NotBot features an advanced CRM system that serves as a one-stop hub for contact management. It allows users to organize and segment contacts, create custom fields to save responses, and oversee campaigns, triggers, and mass broadcasts. The CRM enables targeted and effective communication by categorizing the audience based on specific criteria.


Team Collaboration

  • The platform includes a Multi-agent Team Inbox that facilitates seamless teamwork. Multiple users can collaborate in real-time using a single WhatsApp number, ensuring efficient management of customer communications.


Automation Builder

  • NotBot’s Drag & Drop Automation Builder helps automate tasks and workflows, eliminating repetitive tasks. Users can create custom webhooks or integrate various apps to capture leads automatically in the CRM. The platform supports integration with over 20 apps and can automate up to 60% of tasks.


Integration and Security

  • NotBot integrates with the Official WhatsApp API, ensuring secure and reliable messaging. It also provides integrations with other apps, such as Gmail, Google Sheets, and more. The platform offers a verified WhatsApp account to prevent bans or blocks.


Campaign Management and Analytics

  • Businesses can launch broadcast campaigns with ease and get rapid template approvals in under 10 minutes. The platform provides detailed analytics to track campaign performance, helping businesses maximize their sales and conversion rates.


Additional Features

  • NotBot supports WhatsApp Catalogs and Cart, allowing businesses to build their catalogs quickly and drive sales.
  • It also enables the creation of Click-To-WhatsApp ads on Facebook and Instagram to drive leads to WhatsApp.
  • The platform offers a Green-Tick account verification to ensure account safety and compliance with WhatsApp’s policies.


Pricing and Plans

NotBot offers several pricing plans tailored to different business needs:
  • Basic: $49/month, includes 1000 broadcast messages/day, limited CRM features, and team collaboration for 1 user.
  • Pro: $99/month, includes 5000 broadcast messages/day, full CRM features, and team collaboration for 5 users.
  • Enterprise: Customized plans with tailored features and integrations.

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