Overview of Statusbrew
Statusbrew is a comprehensive social media management platform designed to help businesses and teams of all sizes efficiently manage their social media presence. Here’s a detailed look at what Statusbrew does and its key features:
Core Functionality
Statusbrew is a one-stop solution for creating content, managing marketing campaigns, monitoring engagement, and analyzing performance across multiple social media platforms. It integrates with major social media networks such as Facebook, Instagram, Twitter, LinkedIn, YouTube, Google My Business, and Pinterest, among others.
Key Features
Unified Social Inbox
Statusbrew offers a Unified Social Inbox that centralizes all social media interactions, including messages, comments, reviews, and mentions, into a single location. This feature allows users to monitor and respond to all interactions promptly, enhancing customer service and engagement.
Publishing and Scheduling
The platform includes robust publishing and scheduling tools, enabling users to plan and schedule content in advance. This feature supports multi-network scheduling, live previews, and an intuitive content calendar to help maintain a consistent posting schedule and reach audiences at optimal times.
Engagement Tools
Statusbrew provides real-time interaction tools, allowing users to monitor and respond to comments, messages, and mentions in real-time. It also includes automated response features, where custom responses can be triggered to ensure timely interactions with the audience. Additionally, the platform supports team collaboration with features like assigning conversations, leaving internal notes, and tracking team activity.
Automation and Moderation
The platform offers automation tools for moderation and workflows, such as hiding, deleting, and reporting organic and ad comments automatically based on predefined rules. This includes automation based on network, keywords, sentiments, and more.
Reporting and Analytics
Statusbrew provides comprehensive reporting capabilities, offering combined and granular reports for all social media profiles. It includes over 180 metrics, allowing users to analyze their entire social portfolio and understand audience engagement. Users can also create and export custom, white-labeled reports with metrics relevant to their business.
Integrations
The platform integrates seamlessly with various business tools such as Slack, Bitly, Shopify, Salesforce, Zendesk, Hubspot, and Google Drive, among others. These integrations help in aligning social media management with broader business processes and enhancing productivity.
Online Reputation Management
Statusbrew includes features for managing reviews on platforms like Google My Business, Google Play Store, App Store, Trip Advisor, and Yelp. It offers AI-powered sentiment analysis, auto-assignment of reviews, and real-time collaboration to handle customer queries effectively.
Content Management
The platform supports content import from various sources, including Unsplash, Giphy, and Pixabay for royalty-free images. It also includes an asset manager for organizing and categorizing media files, and integrates with cloud storage services like Google Drive, Box, and Dropbox. Users can edit images directly within the platform using various tools.
Team Collaboration and Workspace Management
Statusbrew facilitates team collaboration with features like configurable workflows, approval permissions, and the ability to create separate workspaces for different clients. Team members can work together on content creation, approval, and scheduling, and the platform tracks team activity logs for better management.
Mobile App
The Statusbrew mobile app allows users to manage their social media presence on the go, including creating and scheduling posts, managing the unified inbox, and publishing content directly from the app.
Additional Features
Other notable features include RSS feed integration, competitor channel tracking, social calendar management, and image editing tools. The platform also supports setting up office hours for different time zones and provides comprehensive customer support through blogs and live chat.
In summary, Statusbrew is a powerful and versatile social media management tool that streamlines content creation, engagement, reporting, and team collaboration, making it an essential asset for businesses aiming to enhance their social media presence.