SurveyPlanet - Short Review

Customer Service Tools



Overview of SurveyPlanet

SurveyPlanet is a comprehensive online survey creation and management tool designed to help users create, distribute, and analyze surveys with ease. Here’s a detailed look at what the product does and its key features.



What SurveyPlanet Does

SurveyPlanet allows users to design, share, and analyze surveys, catering to a wide range of needs including market research, human resources, customer satisfaction, education, event management, and personal use. The platform offers a robust set of tools to create surveys, collect responses, and interpret the data, making it a versatile solution for both individuals and organizations.



Key Features



Free Features

  • Unlimited Surveys, Questions, and Responses: Users can create as many surveys as needed with no limits on the number of questions or responses.
  • Multi-Language Support: Surveys can be created in over 30 languages to cater to diverse audiences.
  • Basic Survey Themes: Choose from a variety of pre-made themes or create custom themes using the theme designer.
  • Sharing and Embedding: Share surveys via email, social networks, or embed them on websites.
  • Anonymous Surveys: Option to conduct fully anonymous surveys.
  • SSL Security: Ensures all data is transmitted securely through a Secure Socket Layer.
  • Basic In-App Reports: View and analyze survey results directly within the app.


Pro Features

  • Custom Theming: Pro users can create custom themes with advanced CSS inputs, add logos, and customize fonts and colors.
  • Image Integration: Add images to questions, welcome messages, and success messages.
  • Question Branching (Skip Logic): Control which questions are displayed based on previous answers.
  • Export Results: Export survey data in various formats such as Word, Excel, CSV, JSON, or PDF.
  • White Label Surveys: Customize surveys to match your brand identity, including adding logos and redirecting to custom success URLs.
  • Kiosk Mode: Set up surveys for high foot traffic areas, allowing participants to take surveys on the go.
  • Email and SMS Notifications: Receive notifications for survey completions.


Advanced Functionality

  • AI-Generated Surveys: Use AI to generate relevant questions and automate response analysis, identifying patterns and trends.
  • Pre-Written Questions: Access hundreds of pre-written survey questions and templates to streamline the survey creation process.
  • Survey Length Estimator: Estimate the time required to complete a survey to optimize participant engagement.
  • Alternative Success URL Redirect: Redirect participants to specific URLs after completing the survey.
  • Four Chart Types for Results: Represent survey data using different chart types for better visualization.


Additional Benefits

  • Responsive Design: Surveys are optimized for mobile devices, tablets, and desktop computers, ensuring a seamless user experience across all platforms.
  • Offline Response Collection: Collect data locally on devices without internet access, which is particularly useful for field surveys.
  • Data Analysis Tools: Analyze feedback from both structured and unstructured sources in real-time.


Pricing

SurveyPlanet offers a freemium model, with a free plan that includes a robust set of features. The Pro plan, which starts at $20 per month or $180 per year, provides additional premium features such as custom theming, image integration, and advanced data export options.

In summary, SurveyPlanet is a powerful and user-friendly survey creation tool that offers a wide range of features to suit various survey needs, from basic to advanced, making it an excellent choice for anyone looking to create and manage surveys effectively.

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