Chatwith is an advanced AI chatbot builder designed to enhance customer interaction and automate various business processes through intelligent chat interfaces.
What Chatwith Does
Chatwith allows businesses to create custom AI chatbots that can learn from and integrate with a variety of data sources, including files, URLs, and other services. This integration enables customers to interact with the business through a natural language chat interface, providing 24/7 support and real-time assistance.
Key Features
Integration and Data Sources
- Chatwith can be trained on files (PDF, DOC, PPT, etc.), websites, and sitemaps to gather and provide accurate information.
- It integrates with over 6,000 apps and services via APIs, including platforms like WordPress, Webflow, Wix, Shopify, and more.
Customer Support and Engagement
- The chatbot is available 24/7 to support visitors and customers, answering frequent questions and providing basic information about products.
- It can route conversations to the right live agent when necessary and collect user contact details and feedback.
Automation and Efficiency
- Chatwith automates business processes such as bug reporting, vacation requests, and lead generation, acting as a round-the-clock salesperson.
- It helps identify gaps in content, FAQs, and knowledge bases, ensuring comprehensive customer support.
Customization and Deployment
- The platform offers customizable chatbot flows and display settings, allowing businesses to adjust launch conditions based on various criteria such as user ID, visits, country, and browser language.
- Chatwith can be easily installed on various platforms and customized to fit specific business needs.
Omnichannel Experience
- The chatbot supports an omnichannel experience, enabling it to launch on multiple platforms (including messengers) and manage all conversations from a shared inbox. This enhances customer support speed and productivity across different platforms.
Technical Capabilities
- Chatwith leverages powerful Large Language Models from OpenAI to understand queries, facilitate API requests, and parse and relay responses back to customers.
- It ensures context retention within conversations, similar to ChatGPT, providing more relevant and human-like responses.
Pricing and Plans
Chatwith offers a range of pricing plans, including a free plan to try out one chatbot, as well as Hobby, Standard, and Business plans with varying features and subscription options.
In summary, Chatwith is a robust AI chatbot builder that enhances customer interaction, automates business processes, and integrates seamlessly with various services, making it an invaluable tool for businesses looking to elevate their customer support and engagement.