Rely.io - Short Review

Developer Tools



Product Overview of Rely.io

Rely.io is an advanced Internal Developer Portal designed to enhance developer autonomy, reduce costs, and significantly increase developer productivity, all while ensuring stringent governance and standardization.



Core Functionality

  • Unified Platform: Rely.io consolidates and unifies the engineering stack, providing a centralized hub where platform engineers, SRE teams, and product engineering teams can manage all aspects of their environment. This includes managing the software catalog, defining and tracking scorecards, running and approving self-service actions, and managing user access and role-based access control (RBAC).


Key Features

  • Software Catalog: Rely.io maintains a live software catalog that maps the entire software ecosystem. This catalog includes microservices, teams, incidents, cloud resources, and more. Users can create custom assets and import their data using Rely.io’s REST API.
  • Blueprints: Blueprints are foundational representations of resources such as services, incidents, environments, and cloud resources. Users can adapt existing blueprints or create their own to fit their specific needs.
  • Self-Service Actions: The Developer Self-Service feature empowers developers to build and manage services and resources independently. SRE/DevOps teams configure self-service actions that developers can execute with minimal approval, reducing wait times and dependencies on other teams. This feature includes a visual builder, audit logs, granular permissions, and custom actions.
  • Automation and Integration: Rely.io integrates tightly with existing developer workflows through its Public API and Galaxy Integration Framework. The Public API allows for programmatic access to key features, enabling CRUD operations and real-time updates. The Galaxy Integration Framework is an open-source component that can be self-hosted or managed by Rely.io, ensuring data remains within the user’s network.
  • Self-Service Agent: The Self-Service Agent runs in the user’s environment, executing tasks defined in Rely.io and reporting on the status and progress of workflows in real-time. This agent interacts with tools like Kubernetes, GitLab, or Jenkins to carry out each step, ensuring full control without granting Rely.io direct access to the user’s tools or infrastructure.
  • AI and Automation: Rely.io includes a custom AI assistant trained on the data available in the software catalog. This AI helps automate tasks throughout the software delivery life cycle (SDLC), simplifying complex DevOps questions and enhancing engineering productivity.
  • Real-Time Visibility and Monitoring: The platform provides real-time health assessments of user journeys and services, using precise SLO measurements and integrating incident reports. This ensures transparency in service health and fosters a sense of ownership among engineers. It also aids in change impact analysis and SLO-based release gates, enabling confident and faster deployments.
  • Incident Management and On-Call Experience: Rely.io serves as a comprehensive hub for centralizing all vital data about services during incidents. It provides quick access to service SLOs, monitoring dashboards, runbooks, dependency graphs, event timelines, and on-call details. The sophisticated alert system ensures relevant and timely notifications, reducing burnout and improving incident response efficiency.


Additional Benefits

  • Simplified Engineer Onboarding: Rely.io streamlines the onboarding process by centralizing critical service details, including ownership, API documentation, runbooks, and service dependencies. This helps new engineers get up to speed quickly and work effectively within the team.
  • Enhanced Autonomy and Governance: By allowing developers to perform self-service actions within predefined guardrails, Rely.io empowers teams to operate independently while adhering to governance and compliance standards.

In summary, Rely.io is a powerful tool that unifies engineering workflows, automates routine tasks, and provides real-time visibility into the software ecosystem, all while maintaining strict governance and enhancing developer productivity.

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