Klevu Overview
Klevu is an advanced AI-powered search and product discovery platform designed to enhance the shopping experience for ecommerce businesses. It leverages cutting-edge technologies such as artificial intelligence, natural language processing, and machine learning to turn search into sales.
Key Features and Functionality
Intelligent Search
Klevu’s search functionality is powered by advanced algorithms and natural language processing, allowing it to understand the context of search queries and provide relevant, accurate results. This includes features like semantic search, which interprets the meaning behind the words, and instant search suggestions that appear as soon as users start typing.
Predictive Autocomplete and Rich Autocomplete
Klevu offers predictive autocomplete that dynamically changes results as shoppers type, ensuring the most relevant products are displayed. This feature starts suggesting results from the first character, enhancing the user experience.
Error Tolerance and Spell Correction
The platform includes real-time spell correction and synonym recognition, ensuring that shoppers can find products even if they make typos or use different words. It also identifies and manages stopwords and inflections to get to the heart of the search query.
Dynamic Filters and Faceted Search
Klevu supports faceted search, allowing users to refine their search results using filters such as price range, brand, category, color, and size. This feature helps users narrow down their options and find products that best match their criteria.
Merchandising Tools
The platform offers powerful merchandising tools that enable businesses to prioritize and promote certain products on search results pages. This helps drive sales and increase revenue by showcasing popular or high-margin items.
Automated Catalog Enrichment
Klevu enriches catalog data by adding contextually relevant synonyms in metadata format, which can result in 3x the depth and coverage of search results. It also automatically and manually adds synonyms, normalizes measurements, and indexes enriched data in real-time.
Personalization Engine
Klevu’s personalization engine studies user behavior to provide targeted product recommendations, increasing customer engagement and sales. It delivers customized shopping experiences based on customer behavior and intentions.
Analytics and Insights
The platform provides comprehensive data tracking and analysis, allowing businesses to optimize major campaigns, uncover new tactics, reduce friction in the customer journey, and avoid missed opportunities for revenue growth. It also includes A/B and multivariate testing tools for merchandising.
Smart Recommendations
Klevu powers various recommendation banners across the store, such as “You May Also Like” and “Customers Also Bought,” which can be fully customized. These recommendations enhance the shopping experience and encourage repeat purchases.
Seamless Integration
Klevu seamlessly integrates with popular ecommerce platforms like Adobe Commerce (Magento), Shopify, WooCommerce, and Shopware, ensuring a smooth implementation process without disrupting the existing setup.
Mobile-First and Cross-Device Compatibility
The platform delivers a flawless shopping experience across all devices, catering to the growing mobile user base and maximizing conversions. It ensures that search and navigation are enhanced for both desktop and mobile users.
Security and Cloud Infrastructure
Klevu is scalable, fast, and secure, offering a 99.99% uptime guarantee, real-time status reporting, global data centers for failovers and load balancing, and dedicated infrastructure options. This ensures high performance and reliability.
By leveraging these advanced features, Klevu enhances user engagement, improves conversions, and provides a personalized shopping experience, ultimately driving revenue growth for ecommerce businesses.