Sailthru - Short Review

E-Commerce Tools

Sailthru by Marigold is a comprehensive cross-channel marketing platform designed to help marketers deliver highly personalized and engaging experiences to their customers. Here’s an overview of what the product does and its key features:

Core Functionality

Sailthru by Marigold is built to facilitate personalized marketing across multiple channels, including email, web, mobile, SMS, and more. The platform leverages advanced AI and Machine Learning technologies to provide marketers with the tools they need to create meaningful and impactful customer interactions.

Key Features



Robust Customer Profiles

Sailthru by Marigold creates and maintains the industry’s most robust customer profiles, integrating data from various sources such as demographics, behaviors, interests, purchases, engagement levels, and predicted actions. This single customer view enables marketers to understand their customers deeply and deliver targeted marketing experiences.

Cross-Channel Personalization

The platform allows for personalized marketing across various channels, including:
  • Email: Manage campaigns, journey-based triggers, and transactional email with a high degree of personalization.
  • Web: Dynamically personalize website and mobile content in real-time using a combination of interest data, wisdom of the crowd, and predictive analytics.
  • Mobile: Personalize push notifications, in-app messaging, and app experiences to connect with consumers wherever they are.
  • SMS: Create better connections and generate more conversions with native SMS solutions.


Advanced Data and Reporting

Sailthru by Marigold provides extensive data and reporting capabilities, including:
  • Micro and Macro Data: Access user-level data and list-level data for a comprehensive view of customer behaviors and trends.
  • Campaign Level Metrics: Track performance with real-time updates, campaign data, and customizable reports.
  • Data Portability: Easily export data to build a unified data asset and integrate with other business intelligence tools.


Lifecycle Optimization

The platform includes a Lifecycle Optimizer that helps marketers create personalized customer experiences with triggered messaging. This feature allows for monitoring performance, identifying trends, and optimizing marketing strategies based on data visualizations and customizable dashboards.

AI and Machine Learning

Sailthru by Marigold uses AI and Machine Learning to predict customer behavior, enabling marketers to deliver the right message at the right time. Features include automated triggers, dynamic content recommendations, and personalized timers and offers.

Integrations and APIs

The platform offers seamless integrations with other technology partners and data flows through pre-built integrations and a robust set of APIs. This includes integrations with tools like Google, Salesforce, Tableau, and more.

Real-Time Personalization

With the integration of Liveclicker, Sailthru by Marigold enhances real-time personalization capabilities. This includes features like live product recommendations, personalized timers, interactive elements, and live package tracking directly within emails.

User-Friendly Tools

The platform includes a drag-and-drop Visual Email Composer and other intuitive tools that simplify the process of building and deploying personalized email campaigns. Recent updates also include features like saved rows in the Email Composer and upcoming A/B testing on overlays.

Customer Support

Sailthru by Marigold is known for its unmatched customer support, with a team of Customer Success Managers available to assist businesses with their marketing and messaging efforts. In summary, Sailthru by Marigold is a powerful marketing platform that combines robust customer profiling, cross-channel personalization, advanced data and reporting, and AI-driven insights to help marketers deliver highly effective and personalized customer experiences.

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