Product Overview of Softeon
Softeon is a global provider of innovative supply chain solutions, specializing in optimizing warehouse and fulfillment performance across various industries, including healthcare, retail, and third-party logistics (3PL).
What Softeon Does
Softeon offers a comprehensive suite of supply chain execution and planning systems designed to enhance operational efficiency, adaptability, and customer satisfaction. The platform is built to address the complexities of modern supply chains, particularly in environments where legacy or ERP-centric systems may fall short.
Key Features and Functionality
Warehouse Management System (WMS)
- Softeon’s WMS is tailored to manage multi-channel orders, adjust workflows dynamically, optimize pick-lines based on demand, and ensure robust tracking for compliance. It features a highly scalable architecture and supports advanced functionalities such as parcel shipping management, labor management, and return process management.
Warehouse Execution System (WES)
- The WES is fully integrated with the WMS and acts as the central nervous system of the warehouse, managing broad and complex integrations along with warehouse orchestration. This system helps in streamlining processes and ensuring seamless integration with various automated systems like robots, material handling equipment, and other automation tools.
Distributed Order Management (DOM) System
- The DOM system is part of Softeon’s integrated platform, enabling efficient order management across multiple channels and locations. It helps in optimizing order fulfillment processes, improving customer satisfaction, and enhancing overall supply chain performance.
Automation and Integration
- Softeon’s platform seamlessly integrates with various automation tools, including TCA (Tablet/Capsule) and UUA (Unit of Use) automation, dispensation robots, conveyors, ASRS, Putwalls, ARMs (Autonomous Mobile Robots), and “smart carts.” This integration enhances the efficiency and flexibility of warehouse operations.
User Interface and Onboarding
- The latest releases, such as the Spring 2024 release, feature an enhanced user interface that is more intuitive and provides expanded information and controls. The new configurator feature simplifies the onboarding process for new clients, allowing for the replication of setups and eliminating the need to start from scratch.
Priority Task Management and Workflow Optimization
- Softeon’s WMS includes capabilities to insert priority tasks into the workflow of pickers, optimizing their efficiency and reducing delays. The system also provides pre-set configurations for common warehouse roles, streamlining the process and minimizing the number of clicks needed to complete tasks.
Enterprise Master Data Management (MDM) and Regulatory Compliance
- The platform includes robust MDM services to handle National Drug Codes (NDC), national drug databases, and compliance with the Drug Supply Chain Security Act (DSCSA), ensuring regulatory adherence in the pharmaceutical and life sciences sector.
Customization and Scalability
- Softeon’s solutions are highly customizable, particularly beneficial for 3PL providers who need to manage multiple clients within the same facility. The platform supports a wide range of client-specific workflows without limitations, ensuring flexibility and scalability for businesses of all sizes.
In summary, Softeon’s supply chain platform is designed to deliver superior performance, ease of deployment, and comprehensive integration capabilities, making it a powerful tool for optimizing warehouse and fulfillment operations across diverse industries.