Product Overview of ProctorU
ProctorU is a comprehensive online proctoring solution designed to ensure the integrity and security of remote examinations. This platform combines live proctoring services with advanced automated technologies, including artificial intelligence (AI), to provide a robust and reliable environment for conducting online exams.
What ProctorU Does
ProctorU enables educational institutions and organizations to administer exams remotely while maintaining high standards of academic integrity. The platform supports various types of exams, from scheduled to on-demand assessments, ensuring flexibility and convenience for both test administrators and test-takers.
Key Features and Functionality
Live Proctoring and AI Enhancement
- ProctorU employs trained and certified proctors who monitor test-takers in real-time. This live proctoring is augmented by AI, which detects and documents suspicious behavior, enhancing the accuracy and effectiveness of the proctoring process.
Identity Verification and Security
- The platform features multi-factor identity verification, including ID card and photo capture, facial recognition, and keystroke analysis. Live proctors also conduct environment security checks to ensure that test-takers do not have unauthorized resources.
Real-Time Monitoring and Intervention
- Proctors can intervene in real-time if they suspect any academic integrity breaches. The AI system provides live notifications of suspected cheating behaviors, allowing for immediate action.
Recording and Reporting
- Each exam session is recorded end-to-end, including webcam and computer activity. This recording is time-stamped, allowing for a detailed review of any incidents. Incident reports are provided within 24 hours.
Integration and Technical Support
- ProctorU integrates seamlessly with popular Learning Management Systems (LMS) such as Canvas, Blackboard, Moodle, and Desire2Learn. The platform offers 24/7 live technical support before and during exams to ensure a smooth experience.
Additional Features
- Live Look-In: Instructors can view exam sessions in real-time, allowing them to see exactly what the proctors see.
- Browser Lockdown: Prevents test-takers from accessing unauthorized resources during the exam.
- Screen Sharing: Proctors can share the test-taker’s desktop to enter exam passwords or monitor activities, with the test-taker’s full visibility and consent.
- Customizable Exam Settings: Administrators can control exam settings and customize the proctoring process according to their needs.
- Detailed Analytics: Provides an exam analytics dashboard and monthly analytics reports to help administrators evaluate exam performance and integrity.
Benefits
- Improved Test-Taker Experience: Scheduled or on-demand access 24/7, shorter launch and wait times, and real-time support enhance the overall experience.
- Enhanced Security: Combines live proctoring with AI-driven monitoring to detect and prevent cheating.
- Scalability and Reliability: Offers a 99.9% uptime guarantee and unmatched scalability to support large-scale exam administration.
- Compliance: Ensures data privacy compliance and provides dedicated account teams for administrators.
ProctorU’s blend of live services and automated technology makes it a robust solution for maintaining academic integrity in online examinations, providing a secure, reliable, and user-friendly experience for both institutions and test-takers.