Product Overview: Harriet.ai
Harriet.ai is an innovative AI-powered HR tool designed to transform the way human resources teams operate by streamlining data management, automating administrative tasks, and providing personalized support to employees.
Key Functionality
1. Data Cleanup and Organization
Harriet begins by scanning all existing organizational policies and documents to identify what is currently in place, what is missing, and where duplicate or conflicting information exists. This process helps companies tidy up their data, creating a solid foundation for the effective deployment of AI tools.
2. Integration with Existing Systems
Harriet seamlessly integrates with various interfaces within a company’s tech stack, including Slack, Google Drive, Notion, Xero, HiBob, BambooHR, and Zapier. This integration allows employees to make HR requests and access information without leaving their familiar Slack environment.
Key Features
Personalized HR Assistant
Harriet acts as a personal HR assistant for every employee, accessible via Slack. It can perform tasks such as booking staff leave, updating employees on company policies, locating relevant documents, retrieving payslips, and directing employees to support services. The responses are tailored to the specific location and needs of each employee.
Anonymous Support Route
Harriet provides an anonymous route for staff to seek information on sensitive topics, such as parental leave policies or bereavement leave, ensuring confidentiality and privacy.
Insights and Analytics
The tool offers HR teams anonymized insights into the types of support staff are seeking most frequently. This data helps HR teams tailor company policies and benefits to better meet the needs of their employees.
Multiple AI Safeguards
Harriet is powered by a Large Language Model and incorporates multiple interlocking and cross-checking AIs to safeguard privacy, truthfulness, and accuracy. It always provides source links for every answer, ensuring transparency and data protection.
Human Intervention
If Harriet cannot sufficiently address an employee’s query, it can loop in a human HR worker, provided the employee grants permission. This ensures that complex or sensitive issues are handled appropriately.
Benefits
Efficiency and Productivity
By automating routine HR tasks and providing instant access to information, Harriet reduces the administrative burden on People teams, allowing them to focus on higher-value activities such as culture, compensation, and training.
Enhanced Employee Experience
Harriet offers employees a convenient and confidential way to access HR-related information and support, improving their overall work experience and reducing friction points.
In summary, Harriet.ai is a comprehensive AI solution that not only cleans up and organizes company data but also serves as a personalized HR assistant, integrating seamlessly with existing systems to enhance efficiency, productivity, and employee satisfaction.