Capacity
Capacity is an AI support automation platform designed to enhance your customer support process by integrating seamlessly with your existing technology. It effectively manages inquiry handling, automates repetitive tasks, and addresses various business challenges. With its robust ticket management capabilities, Capacity allows for improved response times and increased productivity. The platform also features knowledge base integration, enabling easy access to information and facilitating collaboration among team members, all within a centralized system. This streamlined approach helps organizations deliver efficient and effective customer service.