Product Overview of Rocket Matter
Rocket Matter is a comprehensive, cloud-based legal practice management software designed to streamline and optimize the operations of law firms. Here’s a detailed look at what the product does and its key features.
Core Functionality
Rocket Matter is tailored to help law firms manage their practices more efficiently, reducing administrative burdens and enhancing profitability. The software integrates various aspects of law practice management, including matter management, time and expense tracking, billing, document automation, and client relationship management.
Key Features
Matter Management
Rocket Matter simplifies matter management with customizable templates and dashboards. Users can organize cases using matter templates, track client interactions, and access vital case information securely from anywhere. The software also allows for the creation of custom labels and the automation of tasks based on the status of a matter.
Time and Expense Tracking
The software features robust time and expense tracking capabilities, enabling users to capture every billable minute. Time entries can be created manually or automatically using timers, voice commands, or by capturing time from emails, phone calls, and calendar events. This functionality is accessible even on mobile devices, ensuring that no billable time is missed.
Billing and Invoicing
Rocket Matter is renowned for its industry-leading billing and invoicing features. It includes bill-as-you-work technology, batch billing, and bulk editing, making it easy to generate and send invoices quickly. The software also supports automated invoicing for recurring retainers and payment plans, and it optimizes LEDES billing to avoid client invoice rejection.
Document Automation
The software offers powerful document assembly features, including customizable templates and automatically populated fields that store client information. This significantly reduces the time spent on document creation and ensures accuracy by automating the process of filling in client details.
Contact Management
Rocket Matter provides robust client contact management tools, allowing users to organize contacts with custom fields, tags, and labels. It enables a comprehensive view of all a contact’s matter-related information and facilitates conflict checks to avoid professional conduct conflicts of interest.
Project Management
The software includes project management tools such as user-friendly Kanban boards, which help users visualize the status of all their cases. It allows for the creation of workflows and the transition between different phases of a case, with automated tasks and custom data display based on the matter status.
Analytics and Reporting
Rocket Matter offers advanced reporting and analytics tools, enabling users to monitor performance and profitability. The Business Intelligence Module (BIM) available to Premier customers allows for deep insights into matter and project management data, including revenue, productivity, utilization, and financial metrics. Users can create customized reports using simple “drag and drop” steps.
Online Payment Processing and Trust Accounting
The software includes integrated online payment processing through Rocket Matter Pay, allowing law firms to process credit card payments without violating trust account compliance. It also features legal-specific trust accounting capabilities to manage trust account payments and keep accounts reconciled.
Client Relationship Management (CRM)
Rocket Matter’s CRM module automates tedious marketing tasks, such as email marketing drip campaigns and text messaging campaigns. It also streamlines client intake management with automated data entry, customized online forms, and one-click electronic signatures. This helps in keeping leads warm and guiding them through the process of becoming clients.
Integration and Automation
In addition to its core features, Rocket Matter integrates with third-party applications and, as of May 2023, includes an integration with ChatGPT. This integration helps users streamline labor-intensive workflows, draft copy, and summarize information directly within the platform.
Pricing
Rocket Matter offers three pricing plans:
- Essential: $49/user/month
- Pro: $79/user/month
- Premier: $99/user/month
*Note: Prices are subject to change.
In summary, Rocket Matter is a powerful tool for law firms, offering a wide range of features that enhance efficiency, profitability, and client service. Its comprehensive suite of tools makes it an invaluable resource for legal professionals looking to streamline their practice management.