Product Overview: ADTRAN ProCloud Wi-Fi
ADTRAN ProCloud Wi-Fi is a comprehensive, cloud-managed Wi-Fi solution designed to address the growing demands for reliable, secure, and high-performance wireless connectivity in business environments. Here’s a detailed look at what the product does and its key features:
What it Does
ProCloud Wi-Fi is a business-class managed Wi-Fi service that allows organizations to deliver their own branded, fully-managed Wi-Fi solutions to their customers. Built on ADTRAN’s Bluesocket virtual Wireless LAN (vWLAN) technology, this service enables businesses to leverage ADTRAN’s infrastructure and backend support to provide a complete Wi-Fi solution. This approach helps businesses handle the increasing need for wireless connectivity, manage a growing number of devices, and ensure reliable and secure Wi-Fi services without the need for extensive in-house IT expertise.
Key Features and Functionality
- Cloud-Managed Service: ProCloud Wi-Fi is a cloud-hosted service, allowing ADTRAN’s service experts to manage, monitor, and adjust the network remotely. This ensures high uptime and rapid response to any issues without the need for on-site IT staff.
- High Uptime and Reliability: The service guarantees 99.99% uptime, ensuring that the Wi-Fi network is always available. In the event of service interruptions, ADTRAN’s system quickly detects issues and initiates immediate resolution, often with on-site support within 4 hours.
- Security: The system includes robust security features, such as monitoring and flagging unauthorized or questionable access attempts, and immediate notifications to the business. This ensures a secure Wi-Fi environment for both employees and guests.
- Advanced Support: ProCloud Wi-Fi offers comprehensive support, including 24×7 emergency services, next business day hardware replacement, and telephone support with defined service level agreements (SLAs). This support model allows businesses to focus on their core operations while ADTRAN handles the IT infrastructure.
- Ease of Use and Upgrades: The service features user-friendly Wi-Fi access points and a simple, intuitive management interface. Software and hardware updates are handled remotely by ADTRAN or licensed on-site agents, ensuring that the network remains up-to-date without disrupting business operations.
- Detailed Reporting: Businesses receive full and detailed monthly reports on Wi-Fi usage and any actions taken by ADTRAN, providing transparency and insights into network performance.
- Flexibility and Scalability: ProCloud Wi-Fi is designed to be flexible, allowing businesses to scale their Wi-Fi services as needed. It supports a wide range of access points, including the Bluesocket 1800, 1840, 1920, 1925, 1930, 1935, and 1940 series.
- Recurring Revenue Stream: By offering a fully-managed Wi-Fi service, businesses can incorporate a cloud-hosted solution into their portfolio, gain new customers, and generate a recurring revenue stream.
In summary, ADTRAN ProCloud Wi-Fi is a powerful solution that combines advanced Wi-Fi technology, robust security, high reliability, and comprehensive support to meet the evolving wireless connectivity needs of businesses, all while providing a scalable and flexible framework for growth.