Sontiq Overview
Sontiq, through its brands including EZShield, IdentityForce, and Cyberscout, offers a comprehensive suite of identity theft and cyber threat protection solutions designed to safeguard individuals and organizations against the escalating risks of identity fraud and cybercrimes.
What Sontiq Does
Sontiq provides a full range of identity monitoring, mobile cybersecurity, restoration, and response products and services. These solutions are delivered directly to consumers and also through partnerships with companies in various industries such as financial services, employee benefits, insurance, and communications. The primary goal is to empower consumers and businesses to proactively protect against identity theft and cyber threats, mitigating the financial and emotional consequences associated with these crimes.
Key Features and Functionality
Intelligent Identity Security (IIS) Platform
Sontiq’s core offering is its cloud-based Intelligent Identity Security (IIS) platform, which serves as the foundation for its identity theft and cyber threat protection solutions. This platform is designed for flexibility, allowing for rapid adoption and integration with partner ecosystems. It supports white labeling and co-branding, ensuring a seamless experience for users.
User-Centric Experience
The IIS platform features a streamlined and visually driven user interface that accelerates the identification of critical identity threat alerts. This enables users to take immediate action, enhancing engagement throughout the platform experience.
One-Click Access to Resolution Specialists
Users can easily submit cases of suspected fraud to Sontiq’s U.S.-based resolution team with one-click access, initiating a best-in-class, white-glove resolution process to quickly address and resolve identity fraud issues.
Enhanced Privacy and Security
The platform includes robust privacy and security measures such as mandatory two-factor authentication (2FA), an Identity Vault with multi-layered encryption for monitored personal and financial information, Secure Storage, and a Password Manager. These features promote peace of mind and ensure the secure handling of sensitive data.
Proactive Monitoring
Sontiq’s IIS platform incorporates state-of-the-art proactive monitoring capabilities, including native machine learning Dark Web Monitoring. This continuously monitors sensitive personally identifiable information (PII) and uses Artificial Intelligence algorithms to identify unique risks of PII exposure in data breaches.
High-Touch Support and Fraud Remediation
Sontiq and its brands are known for delivering high-touch support and fraud remediation services, with a notable 99% customer satisfaction rating. This underscores the company’s commitment to providing effective and responsive solutions to its users.
Conclusion
In summary, Sontiq’s offerings, including those under the EZShield brand, provide a robust and comprehensive suite of tools and services aimed at protecting identities and mitigating cyber threats, ensuring users have the best possible defense against the increasingly complex landscape of identity fraud and cybercrimes.