Checkfront is a comprehensive, cloud-based online booking management system designed to streamline and optimize the operations of businesses that offer schedule-based services such as tours, activities, accommodations, rentals, and events.
What Checkfront Does
Checkfront provides a centralized platform for managing bookings, inventory, and customer interactions. It enables businesses to accept bookings online 24/7, manage staff, and grow their revenue through various features and integrations.
Key Features
Booking and Inventory Management
- Real-Time Availability: Checkfront offers a real-time availability calendar that allows customers to self-book and pay directly from the business’s website. It supports various booking types, including all-day, nightly, timeslot, and flextime bookings.
Payment and Financial Management
- Multiple Payment Options: Customers can pay using credit cards, Apple Pay, Google Pay, iDEAL, AliPay, and other payment methods.
- Automated Billing & Invoicing: The system generates customizable receipts and booking invoices, and integrates with accounting software like Xero to sync invoices, payments, and customer information.
Channel and Resource Management
- Channel Management: Integrate with Online Travel Agencies (OTAs) like GetYourGuide and MyAllocator to sell services through multiple channels.
- Resource Management: Prevent overbooking and double bookings by setting capacity limits and allocating shared resources. The system also supports automated asset sharing and dynamic pricing rules.
Customer Experience and Upselling
- Optimized Checkout Flow: Reduce cart abandonment and enhance the guest experience with an optimized checkout process. The system also allows for upselling and cross-selling through add-ons and packages.
- Custom Forms and Waivers: Collect necessary information from guests using custom forms and manage online waivers and documents seamlessly.
Staff and Operational Efficiency
- Staff Bookings and Management: Empower staff to take bookings directly, manage staff accounts, and provide training and onboarding support.
- Automated Emails and Notifications: Send personalized emails and SMS notifications automatically to keep guests informed and engaged.
Analytics and Reporting
- Rich Analytics: Access detailed reports on traffic, referrals, and sales performance to understand what works and what doesn’t.
- Daily Manifest and End of Day Reports: Get a detailed snapshot of bookings and simplify cashout with reports that break down refunds, transactions, and deposits.
Security and Integration
- Industry Leading Security: Protected by 2-factor authentication, end-to-end encryption, and remote backups.
- Integrations: Connect with over 50 apps and integrations, including popular OTAs, payment gateways, and accounting software like Xero.
Additional Features
- Languages & Currencies: Translate the booking page and display prices in the guest’s currency.
- Seasonal Pricing: Adjust pricing and availability according to peak, off-peak, or closed periods.
- Tickets and Guest Check-In: Easily send tickets and manage guest check-in with one-click updates.
Checkfront is designed to be flexible and scalable, offering different plans to suit businesses of various sizes, from small operations to large enterprises. With its extensive range of features and integrations, Checkfront helps businesses maximize their resources, streamline operations, and enhance customer satisfaction.