Decisions is an intelligent process automation platform designed to revolutionize and streamline business operations across various industries. Here’s a comprehensive overview of what the product does and its key features:
What Decisions Does
Decisions is a robust platform that automates complex business processes, enhancing organizational efficiency, productivity, and decision-making. It integrates advanced technologies such as workflow automation, rules engines, and process mining to optimize operations. The platform is particularly adept at handling intricate business logic, making it a versatile solution for diverse business needs, including insurance, financial services, healthcare, and more.
Key Features
Workflow and Rules Engine
At the heart of Decisions is a powerful Workflow and Rules engine. This engine streamlines processes by automating workflows and decision logic, allowing for the creation and management of complex business processes. Users can easily design and edit Flows, Rules, Forms, Dashboards, and Reports using visual designers, even without extensive technical expertise.
Process Mining and Optimization
Decisions includes Process Mining capabilities that analyze process data to optimize operations. This feature helps in identifying inefficiencies and improving overall process performance.
Integration Capabilities
The platform boasts seamless integration with existing infrastructure through REST API services and pre-built integrations with common applications like Salesforce, DocuSign, and SharePoint. It also supports SAML-compliant identity management systems such as Active Directory and Okta, and connects to major database vendors including Oracle, PostgreSQL, and MySQL.
Web-Based Delivery Model
Decisions operates entirely within modern browsers, utilizing HTML5 and CSS3 technologies, which ensures compatibility across platforms and simplifies deployment and maintenance. The web-based Portal provides a user-friendly interface for process execution, data access, and workflow management.
Reporting and Analytics
The platform includes robust reporting tools that provide insightful analytics, empowering informed decision-making. These tools help in analyzing patterns across multiple data points, detecting fraudulent activities, and ensuring compliance with regulatory requirements.
No-Code Environment
Decisions offers a no-code environment that enables both technical and non-technical users to create and maintain intricate business logic. The Data Structure Designer simplifies database communication and user data management, making it easier to build and customize applications.
AI Integration
The platform supports the integration of artificial intelligence (AI) to elevate its automation capabilities. AI can be used to enhance accuracy, automate pricing, and improve overall process efficiency. This integration allows for dynamic rules that adapt to real-time data, market trends, and customer behavior.
Platform Architecture
The core components of the Decisions platform include the Application Server and the Database Source. The Application Server manages and executes business processes, while the Database Source handles data storage and retrieval. The platform supports various deployment configurations, including containers, clusters, and multi-tenancy.
Use Cases
Decisions is highly adaptable and can be applied to a wide range of business processes, such as:
- Approval Tracking for purchase requests, travel requests, and insurance claims
- Evaluating Data Against Rules for loan applications, risk management, and financial aid inquiries
- Document Processing for clinical trials, employee onboarding, and compliance audits
- Automating complex insurance operations from underwriting to claims processing.
In summary, Decisions is a powerful, no-code business process automation platform that streamlines workflows, integrates seamlessly with existing systems, and provides robust analytics and reporting. Its adaptability, ease of use, and comprehensive features make it an invaluable tool for enhancing organizational efficiency and productivity.