Product Overview: PrivateGPT
PrivateGPT is a generative AI solution designed to offer the benefits of advanced language models like ChatGPT, while addressing and mitigating significant data privacy concerns. Here’s a detailed look at what PrivateGPT does and its key features:
What PrivateGPT Does
PrivateGPT is engineered to provide a similar user experience to ChatGPT and other large language models (LLMs) but with a strong focus on data privacy and security. It achieves this by using Private AI’s user-hosted Personally Identifiable Information (PII) identification and redaction container. This container identifies and redacts PII from user prompts before they are sent to external LLM services, such as those provided by OpenAI, Cohere, and Anthropic.
Key Features and Functionality
Privacy and Security
- PrivateGPT ensures that no PII is shared with external LLM providers. Prompts are redacted before being sent, and the original PII is reinserted into the responses received from the LLM service, keeping sensitive information within the user’s network.
Integration and Customization
- PrivateGPT can be integrated with various internal systems, including Microsoft products like SharePoint, Outlook, and Teams, as well as ERP and CRM systems. This allows for seamless customization to fit specific business needs.
- It supports multiple LLM providers, embeddings providers, and vector stores, which can be configured locally or remotely. This flexibility enables organizations to choose the setup that best suits their requirements.
User Interface and API
- PrivateGPT comes in two main flavors: a chat UI for end users, similar to the ChatGPT interface, and a headless/API version. The chat UI provides a user-friendly web interface, while the API version allows for integration into applications and custom UIs.
Redaction and Entity Management
- The system uses redaction markers to replace PII in prompts before sending them to LLM services. For example, a prompt like “Invite Mr. Jones for an interview on the 25th May” would be sent as “Invite [REDACTED] for an interview on [REDACTED]” and then have the original PII reinserted in the response.
Compliance and Data Protection
- PrivateGPT adheres to strict data protection regulations, including GDPR, ensuring that data is processed and stored in accordance with high EU standards. Data remains within the user’s secure Microsoft Azure solution, protecting against unauthorized access and data leaks.
Process Optimization and Decision Making
- PrivateGPT helps organizations optimize their processes, improve customer service through automated and accurate responses, and gain valuable insights for better decision making. It does this by providing customized AI models that integrate seamlessly with internal systems.
In summary, PrivateGPT offers a robust and secure generative AI solution that balances the power of LLMs with stringent data privacy and security measures, making it an ideal choice for organizations seeking to harness AI without compromising on data protection.