Product Overview of DoorLoop
DoorLoop is a comprehensive cloud-based property management solution designed to streamline and simplify the process of managing rental properties for landlords, property managers, and owners. Founded in 2019 by industry professionals, DoorLoop aims to make property management more efficient, cost-effective, and accessible from anywhere in the world.
Key Features and Functionality
Tenant and Lease Management
DoorLoop offers a robust tenant and lease tracking system, including a built-in CRM and tenant portal. This allows users to monitor the status of new applicants, current tenants’ leases, renewal dates, and rent payments across all properties. Leases can be electronically signed within the platform, reducing the risk of handwriting mistakes or miscommunication.
Financial Management and Reporting
The platform includes a full financial management and reporting system, enabling landlords to track financial data by individual property or by custom portfolios. It supports integration with QuickBooks in higher pricing tiers, allowing for seamless synchronization of historical financial data. Users can generate custom reports, track cash flow, and make data-driven decisions using the robust accounting features.
Maintenance and Repair Management
DoorLoop simplifies maintenance and repair tasks by allowing tenants to submit requests directly through their tenant portal. Landlords can assign vendors to these tasks and set up automated workflows to auto-assign specific requests, reducing manual intervention. Higher-tier plans offer additional features such as customized work orders and vendor-specific accounts.
Communication and Announcements
The platform facilitates effective communication between landlords, tenants, and owners through various channels, including email, phone calls, text messages, and updates within the tenant portal. Landlords can send individual or mass announcements, ensuring that tenants are always informed about important updates.
Document Management and Storage
DoorLoop provides secure document storage, allowing users to upload files, including photos and videos, from any device. This feature ensures that all important documents are centralized and easily accessible.
Mobile Accessibility
The software is accessible on any device, including desktops, laptops, tablets, and smartphones through mobile apps for iPhone, iPad, and Android devices. This ensures that users can manage their properties from anywhere, at any time, with the same features and functionality across all devices.
Support and Onboarding
DoorLoop offers unlimited world-class training and customer support with fast response times via live chat, email, and phone. Users also have access to hundreds of help articles and the option to schedule one-on-one support calls with dedicated experts.
Integrations
The platform supports one-click integrations with thousands of apps via Zapier and offers an open API, allowing users to build their own custom integrations. This flexibility ensures that DoorLoop can be seamlessly integrated into existing workflows and systems.
Additional Benefits
- Automated Rent Collection: DoorLoop automates rent collection, ensuring timely payments and reducing the hassle of chasing down late fees.
- Customizable Dashboard: Higher-tier plans offer a customizable dashboard, allowing users to personalize their view and access key features quickly.
- Owner Portal: The platform includes an owner portal that provides reports, distributions, and transparency, keeping owners and investors informed and satisfied.
Overall, DoorLoop is a versatile and user-friendly property management solution that saves time, improves communication, and enhances organizational efficiency for landlords, property managers, and owners.