Total Management is a comprehensive web-based software designed to streamline and simplify property management tasks for both residential and commercial properties. Here’s an overview of what the product does and its key features:
What Total Management Does
Total Management is an all-in-one solution that helps property managers and owners handle various aspects of property administration, including rent tracking, tenant management, maintenance, accounting, and more. The software aims to increase efficiency, reduce administrative burdens, and enhance the overall experience for both property managers and tenants.
Key Features and Functionality
Training and Onboarding
Total Management offers easy migration tools and live training to ensure a smooth transition. Users can start working with the software immediately, with support available to address any questions or issues during the onboarding process.
Rent Tracking and Accounting
The software includes robust rent tracking features, allowing users to easily manage payments, generate invoices, late notices, and eviction notices. It also automates security deposit management and provides balance aging reports. All financial transactions, including journal entries, are automatically handled by the system, adhering to Generally Accepted Accounting Principles (GAAP).
Tenant Portal
Total Management features a user-friendly tenant portal where tenants can pay rent online via credit card or electronic transfer, set up recurring payments, and submit work orders. The system also includes package tracking and automated texting to maintenance staff for efficient issue resolution.
Maintenance Management
Tenants can enter work orders online, which can then be assigned to employees. The system sends notifications to maintenance staff, ensuring prompt attention to maintenance needs. This feature helps in keeping both tenants and staff informed and efficient.
Common Area Maintenance (CAM) & Tax Reconciliation
The software allows for the application of customized CAM and tax settings to any leased unit. It generates reports showing how shares were calculated and helps in budgeting based on new or previous data. Users can create budgets using editable templates and define expenses, income, and rental income separately.
Budgeting and Reporting
Total Management provides a dashboard with real-time financial overviews, including expenses, expected monthly income, bank balances, and unpaid bill amounts. The system offers over 50 real estate-specific reports to help with financial reporting. It also includes features for easy invoicing, with automated functions like auto-fill and duplicate invoice entry alerts.
Security and Data Integrity
The software operates in multiple data centers with advanced electronic security, surveillance, and 24/7 staffing. All sensitive data is encrypted both on-site and during transmission using industry-standard SSL encryption. The system ensures high availability with fully redundant infrastructure, fire-threat detection, and suppression systems.
User Access and Control
Total Management allows for unlimited user accounts with highly customizable access controls. Users can limit access to tenant personal information, secure information, and specific parts of the accounting system. Each employee has a unique login, and there are no additional fees for multiple users.
Continuous Updates and Support
The software is updated bi-weekly on weekends without requiring any downtime. All initial and ongoing training and support are included free of charge, ensuring users can maximize the benefits of the software.
In summary, Total Management is a powerful tool that simplifies property management by integrating various critical functions into a single, user-friendly platform, enhancing efficiency, security, and overall user experience.