Product Overview: CylanceMDR by BlackBerry
Introduction
CylanceMDR, offered by BlackBerry, is a comprehensive Managed Detection and Response (MDR) solution designed to enhance and simplify an organization’s cybersecurity posture. This service leverages cutting-edge AI technology, proprietary threat intelligence, and the expertise of a dedicated Security Operations Center (SOC) to provide robust and proactive threat detection and response.
Key Features and Functionality
AI-Driven Security
CylanceMDR is powered by Cylance AI, the longest-running and continuously improving predictive AI in the market. This AI engine analyzes telemetry from various attack surfaces, including endpoints, networks, cloud environments, SaaS, identity, and email, to detect and prevent threats with high fidelity and rapid response times.
Comprehensive Coverage
The solution operates on an Open XDR (Extended Detection and Response) architecture, integrating seamlessly with existing security tools and infrastructure. This allows for deep visibility across the entire IT infrastructure without the need to replace any existing tooling. With over 300 platform integrations, CylanceMDR transforms business data and applications into powerful security sensors.
24×7 Monitoring and Response
CylanceMDR includes round-the-clock monitoring, threat detection, triage, and response services. This ensures continuous protection against evolving cyber threats, with expert security analysts available 24×7 to investigate and respond to incidents.
Customizable Service Packages
The solution is offered in several packages to cater to different organizational needs:
- On-Demand: For customers with established security teams, providing in-depth investigation and response capabilities.
- Standard: Essential MDR services, including onboarding, 24×7 monitoring, threat detection, and triage.
- Advanced: Full access to the breadth of MDR services, including custom threat hunting, advisory services, and incident response & forensic investigation services.
Advanced Threat Hunting
CylanceMDR includes automated and human-led threat hunting capabilities. This involves continuous monitoring and proactive hunting for threats, ensuring that potential security breaches are identified and mitigated promptly.
Integration and Compatibility
The solution is compatible with a wide range of security tools and existing infrastructure, reducing the total cost of ownership by maximizing current investments. It can be integrated with various Unified Endpoint Management (UEM) and Mobile Device Management (MDM) platforms.
Additional Services
CylanceMDR offers a range of additional services, including:
- Monthly Reports: Providing insights into security incidents and threat activities.
- Advisory Services: Expert advice on security best practices and threat mitigation.
- Critical Event Management Mobile App: Enabling real-time management of critical security events.
- Threat Intelligence Indicators of Compromise (IOCs) Integration: Enhancing threat detection with up-to-date threat intelligence.
Guarantee and Support
CylanceMDR is backed by a $1 million guarantee to cover security incident costs for eligible customers, ensuring a high level of confidence in the solution’s effectiveness. It also includes 24×7 phone support and service level objectives to ensure consistent and reliable service.
Conclusion
In summary, CylanceMDR by BlackBerry is a robust MDR solution that combines AI-driven threat detection, expert SOC services, and comprehensive integration capabilities to fortify an organization’s cybersecurity posture, allowing businesses to focus on their core activities with enhanced security and peace of mind.