Product Overview of Optimal IdM
Optimal IdM is a global provider of innovative and affordable identity and access management (IAM) solutions, designed to meet the security, usability, and scalability needs of small, mid-sized, and enterprise organizations.
What Optimal IdM Does
Optimal IdM’s flagship product, the OptimalCloud, is a comprehensive Identity-as-a-Service (IDaaS) solution that streamlines user authentication and authorization processes. It is built to manage risk, increase user productivity, and reduce administrative and security infrastructure costs. The platform is versatile, supporting both workforce and consumer scenarios, and integrates with over 11,000 applications to simplify setup and configuration.
Key Features and Functionality
Multi-Factor Authentication (MFA)
The OptimalCloud includes robust MFA capabilities, such as Time-based One-Time Password (TOTP), Short Message Service (SMS), email, and Optimal Push Authentication (OPA). It also supports behavioral biometric authentication, which identifies users based on unique interaction patterns with devices. This ensures an additional layer of security, preventing unauthorized access even if a password is compromised.
Single Sign-On (SSO)
Optimal IdM provides SSO capabilities that allow users to access multiple applications with a single set of login credentials. This feature supports various SSO protocols, including SAML, OAuth 2.0, OpenID Connect, and WS-Federation, enhancing productivity and reducing the risk of credential-based attacks.
User Management
The platform offers comprehensive user management features, enabling organizations to easily manage user access rights and permissions. This includes delegated administrative identity management, self-service administration, and a robust entitlements engine. Users, groups, and entitlements can be managed through a user-friendly web portal.
Integration and Compatibility
OptimalCloud integrates seamlessly with various identity stores such as LDAP, Active Directory, and databases. It can authenticate and surface identity data from multiple-forest databases and identity stores without the need for data consolidation. The platform also supports AD synchronization and optionally, authentication from on-premise Active Directory.
Security and Compliance
The OptimalCloud is designed with advanced security features, including a Web Application Firewall and Gateway, adaptive authentication and authorization rules, and IP and email validation for fraud prevention. The platform ensures data security by not requiring data synchronization with other servers, thus preventing data breaches. It also provides real-time historical audit records and detailed granular reporting stored in a dedicated private database.
Support and Uptime
Optimal IdM offers 24x7x365 support with a guaranteed uptime of 99.99%. The company is known for its exceptional customer service, responding to issues and providing fixes or customizations within a short timeframe.
Customization and Deployment
The OptimalCloud allows for flexible deployment options, including private or public federated cloud services. It offers a complete white glove service for setting up the private cloud tenant and installing on-premise software, ensuring quick deployment. The platform also supports VPN connections to on-premise environments and allows customers to choose from various data center locations worldwide.
In summary, Optimal IdM’s OptimalCloud is a powerful IAM solution that enhances security, productivity, and compliance through its robust MFA, SSO, user management, and integration capabilities, all backed by exceptional support and customization options.