Glean.info is a comprehensive media monitoring, measurement, and analytics platform designed to help organizations track, analyze, and respond to media mentions across a vast array of sources. Here’s an overview of what Glean.info does and its key features:
What Glean.info Does
Glean.info provides integrated media monitoring and analytics services, enabling organizations to track and analyze mentions in social media, online news, print media, and other sources. This platform is tailored for various departments, including PR, marketing, public affairs, brand management, and more.
Key Features and Functionality
Media Monitoring
- Glean.info monitors a wide range of media sources, including Twitter, Facebook, LinkedIn, Instagram, over 65,000 online news sources in 250 languages, closed caption text of news programs on 1,000 U.S. TV stations, 90 million blogs, 100,000 message boards, and 200 video sharing sites.
Advanced Search Capabilities
- The platform offers advanced keyword search features, including Boolean and regular expressions (ReX statements), to ensure accurate and relevant search results. This helps in eliminating irrelevant or extraneous items from media monitoring reports.
Automated Alerts and Newsletters
- Users can set up personalized automated alerts that can be sent via email multiple times a day. The alert system is flexible and can be customized to match the organization’s design specifications. Additionally, the platform includes professional newsletter production capabilities, allowing users to create and distribute customized newsletters directly from the dashboard.
Reporting and Analytics
- Glean.info provides a robust reporting system with custom profiles, folders, and over a thousand user-selectable and exportable charts. This facilitates easy creation of reports and includes the ability to export data and charts for presentations. The platform also integrates media items with advanced analytics for each type of media.
Dashboard and Portal
- The Glean.info portal is intuitive and designed for ease of use. It offers real-time updates, sharable custom profiles, and dynamic dashboards for multiple users. The dashboard includes sophisticated search capabilities and user-created folders for archiving specific reports, searches, or newsletters.
Security and Storage
- The platform ensures the security of your content by storing it in a cloud-based archive with easy access and efficient management. This allows for continuous monitoring and immediate response to social posts directly from the system.
Customization and Cost-Effectiveness
- Glean.info is highly customizable to meet specific organizational needs without requiring unnecessary features. It is also less costly than comparable services, making it a cost-effective solution for media monitoring and analytics.
Additional Services
- The platform offers complimentary services during certain periods, such as the COVID-19 complimentary service, and provides direct API access to its news aggregation service for media monitoring services, measurement/analysis services, and large PR agencies or corporations.
In summary, Glean.info is a powerful tool for organizations seeking to enhance their media monitoring, measurement, and analytics capabilities, offering a comprehensive suite of features designed to improve communications effectiveness and business outcomes.