Product Overview of Cortical.io
Cortical.io is a pioneering company in the field of Artificial Intelligence (AI) and Natural Language Understanding (NLU), offering a suite of innovative solutions designed to transform how enterprises handle and analyze large volumes of unstructured text data.
What Cortical.io Does
Cortical.io’s AI-based NLU solutions are engineered to understand and process natural language content with high precision and speed. These solutions are inspired by the latest findings in neuroscience and leverage a proprietary approach called “Semantic Folding,” which converts text into a semantic format that computers can understand and process efficiently.
Key Features and Functionality
Semantic Search and Text Classification
Cortical.io’s technology enables meaning-based searches, rather than relying on exact keyword matches. This feature enhances the relevancy of search results, making it particularly beneficial for businesses dealing with vast amounts of unstructured text data. The platform can accurately classify documents based on their semantic content, simplifying the organization and management of large text collections.
Email Filtering and Routing
The platform excels in email filtering and routing, allowing enterprises to handle massive volumes of email messages in real time. It can understand the semantic content of emails, classify them accurately, and direct them to the appropriate recipients or departments, significantly enhancing customer service and operational efficiency.
Intelligent Document Processing (IDP)
Cortical.io’s SemanticPro is an advanced IDP solution that analyzes large volumes of unstructured information from complex business documents, such as insurance policies, legal agreements, and financial reports. It can extract, search, compare, and classify documents with high accuracy and speed, even when the language is ambiguous or needs interpretation.
Contract Intelligence
The platform is adept at extracting key information from legal contracts, regardless of their formatting or length. This makes it a powerful tool for businesses and legal professionals who need to review and manage contracts efficiently.
Support Intelligence
Cortical.io’s Support Intelligence Engine is designed to enhance customer support experiences. It uses semantic search technology to pick out precise and relevant information from a company’s documents, such as previously solved support cases and product documentation. This engine can reduce support request-handling time by up to 70% and is three times as accurate as traditional search engines.
Robust API and Integration
The platform offers a robust RESTful API, allowing developers to integrate Cortical.io’s capabilities into existing applications and workflows. API clients are available in Java, Python, and JavaScript, making it easy to interact with the API and customize it according to specific business needs.
Continuous Learning and Customization
Cortical.io’s solutions can be quickly trained using unsupervised machine-learning approaches and can learn new vocabulary on the fly. The system allows business users to train custom models, define extraction targets, and fine-tune the system without the need for AI expertise. It also integrates with existing support-case software via the REST API.
Environmental Efficiency
Unlike traditional deep learning approaches, Cortical.io’s Semantic Folding method requires smaller training sets and shorter training times, resulting in a lower carbon footprint and making it more environmentally friendly.
Benefits
- High Accuracy and Speed: Cortical.io’s solutions provide high accuracy and speed in processing natural language content.
- Multi-Language Support: The platform functions across multiple languages, making it a global solution.
- Efficiency and Cost Savings: It can significantly reduce the time and manual effort required for tasks such as email filtering, document processing, and customer support.
- Ease of Implementation: The solutions are quicker and easier to implement compared to traditional NLU approaches.
- Continuous Learning: The system continuously learns from user feedback and adapts to new language and vocabulary.
Overall, Cortical.io’s AI-based NLU solutions are designed to automate and enhance various business processes, making it an invaluable tool for enterprises dealing with large volumes of unstructured text data.