Product Overview: iManage Insight
iManage Insight is a cutting-edge knowledge search and management solution designed to unlock and leverage an organization’s institutional knowledge, seamlessly integrated within the iManage Cloud ecosystem.
What it Does
Insight is tailored to help knowledge teams deliver critical assets such as best practices, templates, checklists, examples, and insights. It enhances productivity by providing quick and intelligent access to contextually relevant documents, matters, deals, and experts. This solution is built to support the daily workflows of knowledge workers, ensuring they can find and utilize the most relevant information efficiently.
Key Features and Functionality
Class-Leading Hybrid Search
Insight features advanced search capabilities that combine natural language, semantic, and keyword search. This hybrid approach ensures users can swiftly access the most relevant documents, matters, and experts with unparalleled efficiency and accuracy.
Knowledge Management and Curation
Insight includes robust curation tools that allow end users to submit knowledge assets securely, while knowledge managers can enrich, revise, publish, archive, and manage these assets. This is facilitated through integration with Microsoft Power Automate, which structures the knowledge intake and curation workflow.
AI-Ready and Optimized
The solution is optimized for AI, integrating with tools like Microsoft CoPilot and other Gen AI solutions. Insight includes a native Gen AI capability called “Ask Knowledge,” which enables users to find answers to critical questions instantly from their firm’s knowledge documents. This prepares the organization’s knowledge base for effective use with AI technologies.
Customized Knowledge Experiences
Insight allows for the creation of customized knowledge experiences, ensuring that knowledge workers have quick access to the best knowledge the firm has to offer. This includes patterns across matters, insights from past deals, curated knowledge, and access to crucial experts within the organization.
Cloud Architecture and Security
Built natively in the iManage Cloud, Insight inherits the security, configurability, and centralized storage of iManage Work. This ensures that the knowledge library is secure and compliant with critical IT and compliance considerations.
Self-Service Configuration
Administrators can manage all aspects of Insight through the iManage Control Center, including the end-user interface, page layouts, graphics, workflows, and search experiences. This eliminates the need for add-on technologies or third-party vendors.
Knowledge Locator and Metadata
Insight includes a “Knowledge Locator” feature that allows users to narrow search results to the firm’s curated documents, excluding irrelevant information. It also supports extensive metadata tagging, such as document class, governing law, and practice area, which enhances the context and discoverability of knowledge assets.
Global Federated Search
Insight enables users to find information across multiple internal and external systems through a global federated search capability, creating a unified “one-firm” environment that encourages collaboration and knowledge sharing.
Conclusion
iManage Insight is a powerful tool for enhancing institutional knowledge and preparing organizations for the integration of AI technologies. With its advanced search capabilities, robust curation tools, and seamless integration with the iManage Cloud, Insight is designed to make knowledge work more efficient, accessible, and valuable for all users.