Product Overview of Smartling
Smartling is a cutting-edge, cloud-based Translation Management System (TMS) designed to streamline and automate the process of managing and translating content on a global scale. Here’s a detailed look at what Smartling does and its key features:
What Smartling Does
Smartling enables organizations to manage and translate a wide range of content, including entire websites, video subtitles, image captions, and mobile applications, among others. The platform is tailored to help businesses expand their global reach by providing high-quality, efficient, and cost-effective translation solutions.
Key Features and Functionality
Automation and Integration
Smartling integrates seamlessly with various content management systems (CMS) such as Adobe Experience Manager, Contentful, Drupal, Sitecore, and WordPress, as well as marketing automation tools like Hubspot, Marketo, Salesforce Marketing Cloud, and Oracle Eloqua. This integration allows for automated workflows, ensuring that content is translated and published quickly and efficiently without manual intervention.
Content Management
The platform offers robust content management features, enabling users to organize, store, translate, and publish content in multiple formats. Smartling’s integration with existing CMS systems allows for centralized multilingual content management, automating the process of sending completed translations to the next step, such as internal review or direct publication.
Translation Tools
- Computer-Assisted Translation (CAT) Tool: Translators work within the Smartling CAT tool, which provides visual context, real-time translation memory, version control, and brand assets to ensure accurate and contextually relevant translations.
- Machine Translation: Smartling utilizes machine translation with AI-powered tools, including the LanguageAI™ platform, which auto-selects the best performing translation engine for each translation and can be enhanced with GPT for improved fluency and brand voice.
Quality Assurance
- Quality Checks: Smartling features automated quality checks that can be configured to evaluate translations for issues such as misspellings or inconsistencies. Custom quality checks can also be created using regex.
- Issues Feature: This is a communication system between content owners and linguists to address any required changes in the source content, context, or translations.
Collaboration and Workflow Management
- Real-Time Collaboration: The platform supports real-time collaboration among team members, ensuring that translations are reviewed and approved efficiently.
- Automated Workflows: Smartling automates the translation process, routing completed translations to the next step in the workflow, such as internal review or publication.
Reporting and Analytics
Smartling provides comprehensive reporting and analytics tools to analyze translation quality and effectiveness. This helps organizations monitor and improve their translation processes over time.
Security and Compliance
All translations are processed in a private, safe, and secure environment, ensuring data security and compliance with industry standards.
Additional Features
- Glossary Management: Smartling allows for the management of glossaries to ensure consistency in terminology across translations.
- Translation Memory: The platform uses translation memory to leverage previously translated content, reducing the need for redundant translations.
- API Integration: Smartling offers API integration, enabling organizations to build custom integrations with their unique tools and platforms.
In summary, Smartling is a comprehensive TMS that combines robust content management, automated translation processes, powerful integrations, and advanced quality assurance tools to help organizations efficiently manage and translate their content on a global scale.