Product Overview of Cortical.io
Cortical.io is a cutting-edge AI-based solution that specializes in Natural Language Understanding (NLU) and Intelligent Document Processing, leveraging a unique, neuroscience-inspired approach to enhance the comprehension and management of text data.
Core Functionality
At the heart of Cortical.io is its advanced NLU capability, which differs from traditional statistical methods by employing a symbolic approach based on semantic folding theory. This methodology allows for superior comprehension and interpretation of text data, including understanding context, detecting nuances, and managing ambiguous language.
Key Features
Semantic Search
Cortical.io’s Semantic Search feature enables users to conduct searches based on the meaning of text rather than exact keyword matches. This approach significantly enhances the relevancy of search results, making it particularly beneficial for businesses dealing with vast amounts of unstructured text data. The system generates semantic fingerprints for documents, allowing it to identify and match similar texts even when different words are used.
Text Classification
The platform provides an effective tool for text classification, accurately categorizing documents based on their semantic content. This feature simplifies the process of organizing and managing large collections of text, whether it’s sorting customer feedback or organizing a library of documents.
Intelligent Document Processing (IDP)
Cortical.io’s IDP solutions excel at extracting and categorizing crucial information from documents and text streams. This meaning-based approach can process complex documents quickly and accurately, even those with no pre-defined formats and multiple language variations. The system can extract key information, classify documents, and visualize data in tabular formats, making it highly efficient for industries such as insurance and financial services.
Email Filtering and Routing
Cortical.io’s NLU capabilities extend to email filtering and routing, allowing the system to understand the semantic content of emails, classify them accurately, and direct them to the appropriate recipient or department. This feature enhances the efficiency of customer service and operations.
Contract Intelligence
The platform is also adept at extracting key information from legal contracts, regardless of their formatting or length. This makes it a powerful tool for businesses and legal professionals who need to review and manage contracts efficiently.
Continuous Learning and Integration
The Support Intelligence Engine, a component of Cortical.io, continuously learns from user feedback and adapts to new vocabulary on the fly. It can be integrated via a REST API into existing support-case software, providing instant and relevant results to support agents. The system can be retrained easily, even in parallel with normal functioning, to keep up with new domain vocabulary.
Technical Capabilities
- Semantic Fingerprints: Cortical.io generates digital fingerprints that represent the meaning of words and phrases, enabling precise comparisons and matches based on semantic overlap rather than keywords.
- High-Performance Processing: The platform leverages “Semantic Supercomputing” by combining AI-based NLU software with hardware acceleration, allowing for real-time processing of massive volumes of natural language content.
- Multi-Language Support: The system can function across multiple languages, including English, Spanish, German, Portuguese, Cantonese, Arabic, French, Italian, Mandarin Chinese, and Dutch.
- Robust API: Cortical.io offers a robust RESTful API, allowing developers to integrate its capabilities into existing applications and workflows. The API supports various programming languages such as Java, Python, and JavaScript.
Benefits
- Efficiency: Cortical.io achieves significant time savings, such as a 70% reduction in support request-handling time, and enhances operational efficiency by automating complex document processing tasks.
- Accuracy: The system is three times as accurate as traditional search engines and provides consistently high accuracy in extracting and classifying information from documents.
- Customization: The platform allows for easy updating with new vocabulary and the definition of custom business rules for automated decision-making.
In summary, Cortical.io offers a comprehensive suite of AI-driven tools designed to enhance the understanding, management, and processing of text data, making it an invaluable resource for businesses across various industries.