Rocket.Chat

Rocket.Chat is an open-source communication platform that provides organizations with a customizable and self-hosted solution for their communication needs. It features channels, direct messaging, audio and video calls, and screen sharing, making it suitable for businesses that require a robust communication tool. With the integration of AI, Rocket.Chat enhances user experience through chatbots and message translation. This platform is particularly beneficial for organizations with specific security and compliance requirements, as well as those looking to integrate chat functionalities with their existing systems. However, it does require technical expertise for setup and maintenance, and may not be as user-friendly as some alternatives, which can be a consideration for potential users. Additionally, its smaller community and ecosystem may limit support options compared to larger platforms.