Respondus LockDown Browser - Detailed Review
Education Tools
Respondus LockDown Browser - Product Overview
Respondus LockDown Browser: A Comprehensive Overview
Primary Function
Respondus LockDown Browser is a specialized browser designed to secure the online testing environment, preventing students from engaging in activities that could compromise the integrity of assessments. Its primary function is to lock down the testing environment, ensuring that students cannot access unauthorized resources during exams.
Target Audience
The target audience for Respondus LockDown Browser includes educators, instructors, and students in educational institutions. It is particularly useful for administrators and faculty who need to ensure the integrity of online assessments.
Key Features
Locked Testing Environment
Respondus LockDown Browser restricts students from printing, copying, visiting other websites, or accessing other applications during an assessment. Students cannot use a standard web browser to access quizzes that require LockDown Browser.
Prevention of Unauthorized Access
The browser blocks entire categories of programs such as screen capture, instant messaging, social networking, and more. However, it does not interfere with essential functions like security and anti-virus software.
Full-Screen Mode
Assessments are displayed full-screen and cannot be minimized, resized, or exited until submitted for grading. This ensures students remain focused on the exam without the ability to close the browser prematurely.
Secure Links
Instructors can include links to other websites within test questions without compromising the locked environment. When a link is clicked, a new secure window opens, preventing navigation away from the specified page.
Advanced Settings
Instructors can configure various settings, such as allowing students to access specific web domains, use a calculator, or print certain materials during the exam. There is also an option to enable the use of LockDown Browser on iPads.
Integration with Learning Management Systems
Respondus LockDown Browser is compatible with learning management systems like Canvas, MyCourses, D2L, and Brightspace. It integrates seamlessly to ensure that quizzes can only be accessed through the LockDown Browser.
By using Respondus LockDown Browser, educators can create a more secure and controlled environment for online assessments, helping to maintain academic integrity and reduce the risk of cheating.
Respondus LockDown Browser - User Interface and Experience
User Interface Overview
The user interface of Respondus LockDown Browser is streamlined and focused on creating a secure testing environment, which makes it relatively straightforward to use, especially once users are familiar with its specific features.Installation and Launch
To start using Respondus LockDown Browser, students need to download and install the application on their computer. This process is simple and only needs to be done once. After installation, the LockDown Browser icon appears on the desktop, and students can launch it by double-clicking the icon.Login and Exam Access
When launched, LockDown Browser automatically directs students to the login page of their institution’s learning management system (such as Canvas). Students log in and select the exam they need to take, just as they would in a regular browser. If a student attempts to access the exam with a standard browser, they will be prompted to use LockDown Browser instead.Secure Testing Environment
Once the exam starts, the browser locks down the testing environment to prevent any unauthorized activities. Here are some key features of this secure environment:- The browser runs in full-screen mode and cannot be minimized or resized until the exam is submitted for grading.
- The browser menu and toolbar are modified to include only basic functions like Forward, Back, Refresh, and Stop.
- Students are prevented from accessing other applications, websites, or resources during the exam.
- Functions such as printing, copying, screen capture, and right-click menus are disabled.
- Keyboard shortcuts, function keys, and task switching are also disabled.
User Experience
The overall user experience is designed to be secure and straightforward. Here are a few key points:- Ease of Use: After the initial installation, using LockDown Browser is relatively easy. Students follow a simple process to log in and start their exams.
- Restrictions: The browser’s restrictive nature ensures that students cannot engage in any activities that could compromise the integrity of the exam. This includes preventing access to external resources, other applications, and even basic functions like printing or copying.
- Practice Exams: To ensure a smooth experience, instructors often recommend that students take a practice exam using LockDown Browser before any graded exams. This helps students become familiar with the software and troubleshoot any technical issues beforehand.
Additional Features
For institutions that also use Respondus Monitor, the webcam feature can be enabled to record students during exams. This adds an additional layer of security and allows instructors to review the recordings for any suspicious behavior.Technical Support
To minimize technical difficulties, it is recommended that students ensure their devices meet the system requirements for LockDown Browser. Institutions often provide technical support resources, such as troubleshooting guides and helpdesks, to assist students with any issues they may encounter.Conclusion
In summary, the user interface of Respondus LockDown Browser is designed to be simple and secure, with a focus on maintaining the integrity of online assessments. While it imposes strict restrictions during exams, the process of using it is generally straightforward and easy to follow. Respondus LockDown Browser - Key Features and Functionality
Respondus LockDown Browser Overview
Respondus LockDown Browser is a specialized tool designed to secure the online testing environment, preventing various forms of cheating and ensuring the integrity of assessments. Here are the main features and how they work:
Blocking Other Browsers and Applications
When an online assessment is set up to require Respondus LockDown Browser, students cannot access the test using a regular browser. This ensures that students must use the LockDown Browser, which restricts access to other programs and websites.
Preventing Early Closure of Assessments
The LockDown Browser prevents students from closing the assessment until it has been submitted for grading. This eliminates the possibility of students closing the browser to look up answers or share questions with others.
Secure Web Links
Instructors can include links to other websites within test questions without compromising the secure testing environment. When a student clicks on such a link, a new secure window opens, preventing navigation away from the specified page or use of other links and search features on that page.
Blocking Non-Essential Applications
The LockDown Browser blocks entire categories of non-essential programs, such as screen capture software, instant messaging, social networking, and more. However, it does not interfere with essential functions like security and anti-virus software, which continue to run in the background.
Full-Screen Mode and Restricted Browser Functions
Assessments are displayed full-screen and cannot be minimized. The browser menu and toolbar options are removed, except for basic functions like Back, Forward, Refresh, and Stop. This restricts students from accessing other parts of their computer or switching between tasks.
Disabling Printing, Copying, and Screen Capture
The LockDown Browser disables printing, copying, and screen capture functions, preventing students from capturing or sharing test content. It also prevents right-click menu options, function keys, and keyboard shortcuts.
Compatibility and Usage
The LockDown Browser works with various learning management systems like Canvas, Brightspace, and Folio. It is compatible with Windows, Mac, Chromebook, and iOS devices. However, it may have incompatibilities with certain assistive technologies like Kurzweil, JAWS, and Magic, requiring instructors to create separate quiz instances for students using these tools.
Integration with Respondus Monitor
While the LockDown Browser itself does not use AI, it can be integrated with Respondus Monitor, which uses AI to record and analyze student exam sessions via their webcams and microphones. Monitor can require students to show ID, perform an Environment Check, and facial detection before and during the exam. This integration enhances the proctoring capabilities, especially for at-home testing.
Conclusion
In summary, Respondus LockDown Browser is a powerful tool that secures the online testing environment by restricting access to non-essential applications, preventing early closure of assessments, and disabling various functions that could facilitate cheating. While it does not inherently use AI, its integration with Respondus Monitor adds an AI-driven layer of proctoring for enhanced security.
Respondus LockDown Browser - Performance and Accuracy
Performance Enhancements
Respondus LockDown Browser has undergone several updates to improve its performance. For instance, the June 2023 updates introduced a new computer vision engine for Respondus Monitor, which enhances the accuracy of flagging and reduces false positive flags. This update also includes features like student screen recording, which allows instructors to monitor students’ screens during exams, adding an extra layer of security. Additionally, the browser now offers higher video quality, even for older webcams or slower networks, and reduces video interruptions by storing video segments locally and uploading them when the connection is restored. This ensures smoother proctoring results and faster availability of these results, often within 30 minutes instead of the previous 2-8 hours.Accuracy and Security
The accuracy of Respondus LockDown Browser is significantly improved with features like the new computer vision engine and the ability to detect multiple faces in the exam environment. This helps in identifying potential cheating instances, such as exams taken in public spaces. The system also allows instructors to adjust the sensitivity levels of the flagging system, which can recalculate and reorganize results based on these settings. However, it’s important to note that while LockDown Browser restricts access to unauthorized resources during exams, it does not monitor or flag student behavior on its own. Instead, it relies on additional tools like Respondus Monitor for proctoring and behavioral monitoring.Limitations
Despite its enhancements, Respondus LockDown Browser has several limitations. One major issue is its inability to detect cheating involving other devices or people in the room. The browser only monitors the primary device and cannot conduct student authentication or verify the presence of other individuals. Technical issues are also a concern. The browser requires specific system requirements, including compatible operating systems (Windows, macOS, and ChromeOS), sufficient RAM, and hard disk space. This can lead to conflicts with existing software on students’ devices, potentially causing technical issues or system instability. Moreover, the browser’s restrictive nature can increase student anxiety and may not be sufficient to prevent all forms of cheating. For example, students might find ways to bypass restrictions, and the browser does not address the use of external devices or other forms of cheating that do not involve the primary device.Internet and Resource Constraints
Another limitation is the potential for internet issues, particularly in large classes taking exams simultaneously. This can lead to connectivity problems and affect the smooth conduct of the exam. Instructors need to ensure that the classroom internet infrastructure can support the number of students taking the exam.Student Privacy and Technical Barriers
Respondus LockDown Browser requires users to agree to its Terms of Use, and it collects student data only in specific circumstances, such as through the Help Center or early exam exit. However, some students may face barriers due to technical limitations or personal preferences, necessitating alternative arrangements. In summary, while Respondus LockDown Browser has made significant strides in enhancing security and accuracy through updates and additional features, it still faces challenges related to technical compatibility, cheating detection, and student experience. Addressing these limitations is crucial for improving the overall effectiveness of the tool. Respondus LockDown Browser - Pricing and Plans
Pricing Structure for Respondus LockDown Browser
The pricing structure for Respondus LockDown Browser, a tool used in educational settings to secure online testing, is based on several key factors and offers different plans to accommodate various institutional needs.
Institutional Licensing
- The primary pricing model for LockDown Browser is institutional, where the cost is determined by the type and size of the institution. This model is often described as “unlimited” because it allows for unrestricted use across the campus.
- For this unlimited licensing, institutions need to contact their Respondus account manager to get a specific price quote, as the pricing varies based on the institution’s characteristics.
Basic Plan
- There is a “Basic” plan mentioned, but it is less detailed. It involves a cost of $2795 per feature, though the specifics of what features are included are not clearly outlined in the available sources.
Respondus Monitor Integration
- Respondus Monitor, a companion product to LockDown Browser, cannot be used without a LockDown Browser license. Institutions that use LockDown Browser receive 200 free seats of Respondus Monitor each year. Additional seats can be purchased:
- A 1,000-seat license for Respondus Monitor costs $4950 annually.
- Each additional 1,000-seat increase costs $1950 annually.
Student Purchase Option
- For Respondus Monitor, there is also an option for students to purchase seats themselves. This can be done at a cost of $10 per course, with no limit on the number of exams within that course.
Learning System Compatibility
- Both LockDown Browser and Respondus Monitor are compatible with various Learning Management Systems (LMS) such as Canvas, Blackboard, Moodle, Brightspace, and Schoology, as well as publisher systems like Pearson MyLab and McGraw Hill ALEKS.
Summary
In summary, the pricing for Respondus LockDown Browser is primarily institutional and based on the size and type of the institution, with additional costs for Respondus Monitor seats beyond the free allocation provided. There are no free versions of LockDown Browser itself, but institutions can benefit from the included free seats of Respondus Monitor.
Respondus LockDown Browser - Integration and Compatibility
Respondus LockDown Browser Overview
Respondus LockDown Browser is a specialized tool designed to secure online exams and assessments, integrating seamlessly with several popular Learning Management Systems (LMS) and other educational tools.
Integration with Learning Management Systems
LockDown Browser is compatible with a variety of LMS platforms, including Blackboard Learn, Canvas, Brightspace, Moodle, and more. This integration allows instructors to create and administer secure online exams directly within their LMS environment. The browser ensures that students can only access the exam and not other applications or resources during the test.
Compatibility Across Different Platforms and Devices
Here’s a breakdown of the compatibility of LockDown Browser across various operating systems and devices:
Windows
- LockDown Browser supports Windows 11 and 10, including x86 32 and 64-bit processors, as well as ARM 64-bit processors using x86 emulation. However, it is not compatible with Windows 10/11 “S mode” or “SE” mode.
Mac
- The browser is compatible with macOS versions 10.15 to 14.0 and later. It requires at least 2 GB of RAM, with a minimum of 4 GB recommended if the exam uses a webcam.
ChromeOS
- For Chromebooks, LockDown Browser requires at least the version of ChromeOS available via Google’s Long Term Support (LTS) channel. It is recommended to keep the Chromebook updated to the latest version available via the ChromeOS “Stable” channel.
iPad
- The LockDown Browser iPad app supports iPadOS 12.0 but is not compatible with Sakai LMS servers. Students using Sakai must use a computer with a compatible operating system. The app can be used with other LMS integrations if they are compatible.
Device-Specific Considerations
- Chromebooks: While LockDown Browser can be used on Chromebooks, there are specific requirements and limitations. For example, if a Chromebook is managed by a school or third party, there may be restrictions on installing the necessary extension or changing pop-up settings.
- iPads: As mentioned, the iPad app has limitations, particularly with Sakai LMS. However, it can be used with other compatible LMS systems like ALEKS.
Additional Requirements
- Memory and Hard Disk Space: The browser requires at least 2 GB of RAM, with 4 GB recommended for exams using a webcam. It also needs 200 MB of free hard disk space on both Windows and Mac systems.
Conclusion
In summary, Respondus LockDown Browser is a versatile tool that integrates well with various LMS platforms and is compatible with a range of devices and operating systems, ensuring secure and controlled online testing environments. However, it’s important to check the specific compatibility requirements for your device and LMS to ensure smooth operation.
Respondus LockDown Browser - Customer Support and Resources
Support for Respondus LockDown Browser
If you are using Respondus LockDown Browser and need support or additional resources, there are several options and tools available to help you.Customer Support
Respondus offers comprehensive and accessible support options:24/7 Support
You can contact Respondus directly by filling out a technical ticket for immediate assistance. They do not have a phone number, but the ticket system is available around the clock.Live Chat
You can use the live chat feature within the LockDown Browser to get real-time help.Knowledge Base and FAQs
Respondus has an extensive knowledge base and FAQ section that addresses common issues and provides troubleshooting steps.Additional Resources
Here are some additional resources to help you use LockDown Browser effectively:Help Center
Accessible from within the LockDown Browser, the Help Center provides quick access to troubleshooting steps, FAQs, and other support materials.Installation Guides
Detailed guides are available for downloading and installing LockDown Browser on different platforms, including Windows, Mac, and Chromebooks.Troubleshooting Guides
Specific troubleshooting guides are provided to help resolve common issues, such as installation loops or compatibility problems with certain devices and learning management systems.Video Tutorials
There are tutorial videos that explain how to use LockDown Browser and its associated tools, such as Respondus Monitor, which adds webcam proctoring capabilities.Institutional Support
Many educational institutions also offer their own support pages and contact information for additional help with LockDown Browser, such as UNM Canvas Support or Dallas College Technical Support.Known Issues and Compatibility
Respondus also provides information on known issues, such as compatibility problems with certain devices or learning platforms. For example, you cannot use a Chromebook or iPad for quizzes through Pearson – MyLab, MyMathLab, but you can use them for quizzes through ALEKS. By utilizing these support options and resources, you can ensure a smooth and secure experience when taking quizzes or exams with Respondus LockDown Browser. Respondus LockDown Browser - Pros and Cons
Advantages of Respondus LockDown Browser
Respondus LockDown Browser offers several key advantages that make it a valuable tool for securing online exams:
Secure Testing Environment
It creates a locked-down testing environment that prevents students from accessing other applications, browsing the internet, or using screen-sharing and messaging tools during exams. This is achieved by removing browser menu and toolbar options, disabling function keys, keyboard shortcuts, and task switching.
Prevention of Cheating
The browser restricts activities such as printing, copying, and pasting, as well as taking screenshots of exam questions. This helps to maintain the integrity of the exam by preventing students from sharing or saving exam content.
Full-Screen Mode
Exams are displayed full-screen and cannot be minimized, ensuring that students remain focused on the exam.
Compatibility with Learning Management Systems
LockDown Browser integrates well with learning management systems like Canvas, allowing instructors to easily enable the secure testing environment for their quizzes and exams.
Additional Proctoring Features
When combined with Respondus Monitor, it can use webcam technology to monitor the student’s environment and activities, adding an extra layer of security for non-proctored exams.
Disadvantages of Respondus LockDown Browser
Despite its advantages, Respondus LockDown Browser also has several limitations and potential drawbacks:
Technical Issues
The software can cause technical problems such as system instability, freezing, or internet connection loss, especially on unstable wireless connections or when many students connect simultaneously.
Limited Compatibility
LockDown Browser is only compatible with Windows and macOS, and it does not support other tablets or phones except for iPads. This can create barriers for students with different devices.
Student Privacy Concerns
While the browser itself does not monitor or flag student behavior, it does require users to agree to its Terms of Use. Additionally, there are concerns about data security and the potential for private data breaches.
Inability to Detect Secondary Devices
LockDown Browser cannot detect the use of secondary devices such as mobile phones, tablets, or other computers, which can still be used to cheat during exams.
Student Stress and Accessibility
The restrictive nature of the browser can increase student nervousness and may not be suitable for all students, particularly those without access to compatible devices or stable internet connections.
System Requirements and Resource Intensive
The browser requires sufficient memory and hard disk space, and its use can conflict with existing software on students’ devices, potentially leading to technical issues.
Overall, while Respondus LockDown Browser provides a secure environment for online exams, it is important for educators to be aware of its limitations and potential impacts on student experience.
Respondus LockDown Browser - Comparison with Competitors
When Comparing Respondus LockDown Browser with Other Tools
When comparing Respondus LockDown Browser with other tools in the education sector that focus on securing online assessments, several key features and alternatives stand out.
Unique Features of Respondus LockDown Browser
- Locked Testing Environment: Respondus LockDown Browser creates a secure testing environment by blocking access to other programs, including screen capture, instant messaging, and social networking. It also prevents students from printing, copying, or accessing other web pages during the test.
- Browser Restrictions: Students cannot use a regular browser to access the test; they must use the LockDown Browser. If they try to access the test with another browser, they are prompted to use the correct one.
- Prevention of Early Closure: The browser prevents students from closing the assessment until it has been submitted for grading, reducing the risk of students looking up answers or sharing questions.
- Secure Links: Instructors can include links to external websites within test questions without compromising the security of the testing environment. These links open in a secure window that prevents navigation away from the specified page.
Alternatives and Comparisons
ProctorTrack
For high-stakes online assessments, ProctorTrack is a recommended alternative. Unlike Respondus LockDown Browser, ProctorTrack focuses more on live proctoring and monitoring student activities during exams, providing an additional layer of security through human proctors.
LanSchool
LanSchool is another alternative, but it is specifically designed for in-person assessments in lab settings. It allows instructors to monitor and control lab computers, ensuring students do not access unauthorized resources during the test. This is different from Respondus LockDown Browser, which is primarily for online assessments.
Blackboard’s Built-in Features
For low-stakes online assessments, using Blackboard’s built-in features can be an alternative. These features include randomizing questions, password protection, prohibiting backtracking, and setting time limits. While these features enhance security, they do not offer the same level of lockdown as Respondus LockDown Browser.
Other Considerations
- Compatibility and Support: Respondus LockDown Browser is compatible with various operating systems, including Windows 10 , Mac 10.13 , Chromebook, and iPads running iOS 11 . However, it will no longer support Windows 7 after a certain date.
- Limitations: While Respondus LockDown Browser significantly enhances test security, it is not a guarantee against academic dishonesty, especially if students have access to multiple devices.
In summary, Respondus LockDown Browser is a powerful tool for securing online assessments with its unique features such as a locked testing environment and secure links. However, alternatives like ProctorTrack, LanSchool, and Blackboard’s built-in features offer different approaches to test security, each suited to different assessment scenarios.
Respondus LockDown Browser - Frequently Asked Questions
Frequently Asked Questions about Respondus LockDown Browser
What is Respondus LockDown Browser?
Respondus LockDown Browser is a custom browser that locks down the assessment environment to prevent students from accessing other applications, websites, or materials during online exams. It integrates seamlessly with various learning management systems (LMS) such as Canvas, Schoology, Moodle, Blackboard, and Brightspace.What are the system requirements for Respondus LockDown Browser?
To use Respondus LockDown Browser, your computer must meet the following requirements:- Operating Systems: Windows 10 and 11 (excluding Windows 10/11 S Mode and SE), macOS 10.15 to 14.0 , ChromeOS (Long Term Support channel), and iPadOS 12.0 (with compatible LMS integration).
- Memory: 2 GB RAM, with a minimum of 4 GB required if the exam uses a webcam.
- Hard Disk Space: 200 MB of free hard disk space.
How do I install and use Respondus LockDown Browser?
Students need to download and install LockDown Browser on their personal computer or use a computer where it is already installed. To take an exam, students must log in to their LMS using their regular browser, select the exam, and then click the “Launch LockDown Browser” link to start the exam.What features does LockDown Browser offer to maintain exam integrity?
LockDown Browser prevents students from accessing websites, email, or other materials during exams. It also blocks various methods of cheating, such as screen captures, printing, virtual machines, remote desktops, screen sharing, and instant messaging. Additionally, it can be used with video conferencing tools for live proctoring.How do I troubleshoot technical issues with LockDown Browser?
If you encounter issues, you can use the Help Center within LockDown Browser. This involves running a System Check to identify any problems, such as network and system issues, and emailing the results to your email address or the help desk. You can also report issues directly to Respondus Support by opening a ticket and providing detailed information about the problem.Can I use LockDown Browser on different devices?
Yes, LockDown Browser supports various devices, including Windows, Mac, Chromebook, and iPad. However, for iPad users, the LockDown Browser app must have compatible LMS integration, and it is not compatible with Sakai LMS servers.How do I ensure my webcam is working properly with LockDown Browser?
To ensure your webcam is working, start LockDown Browser, log in to your LMS, and select the course and exam. From the toolbar, select the “Help Center” button and then “Run Webcam Check” to verify that your webcam is functioning correctly.What applications need to be closed before using LockDown Browser?
LockDown Browser may prompt you to close certain applications that could interfere with the exam environment. This can include programs like Dell Dock, Google Desktop, and Skype. You can either uninstall these programs or adjust their settings to prevent them from running automatically when you start your computer.How can students view test results and feedback after using LockDown Browser?
After completing an exam using LockDown Browser, students can view their test results and feedback through their LMS, just as they would for any other exam. The process does not differ because of the use of LockDown Browser.Is student data protected when using LockDown Browser?
LockDown Browser respects student privacy by not requiring students to create a Respondus account and not sending data to Respondus servers during exam sessions. However, some data may be stored on Respondus servers if an exam is exited early or for troubleshooting purposes. Respondus LockDown Browser - Conclusion and Recommendation
Final Assessment of Respondus LockDown Browser
Respondus LockDown Browser is a specialized web browser that plays a crucial role in maintaining the integrity of online assessments, making it a valuable tool in the education sector.
Key Features
- Locked Testing Environment: This browser prevents students from accessing other applications, browsing the internet, capturing screens, or printing content during online exams. It ensures that students cannot close the assessment until it is submitted, reducing the risk of cheating.
- Integration with Learning Management Systems: It seamlessly integrates with popular LMS platforms such as Canvas, Schoology, Moodle, Blackboard, and Brightspace, making it easy for instructors to set up and manage online exams within their existing systems.
- Secure Web Links: Instructors can include links to external websites within test questions without compromising the secure testing environment. These links open in a secure window that prevents navigation away from the specified page.
- Privacy and Security: The browser respects student privacy by not requiring a Respondus account and not sending data to Respondus servers during exam sessions. It also continues to run essential security and anti-virus software in the background.
Who Would Benefit Most
Respondus LockDown Browser is particularly beneficial for:
- Educational Institutions: Schools and universities that conduct online assessments can ensure the integrity of their exams by preventing various methods of cheating.
- Instructors: Teachers can easily set up and manage secure online exams, reducing the administrative burden and ensuring that assessments are fair and reliable.
- Students: While it may seem restrictive, the browser helps maintain a fair testing environment, ensuring that all students have an equal opportunity to demonstrate their knowledge without the temptation or ability to cheat.
Overall Recommendation
Given its comprehensive features and seamless integration with various learning management systems, Respondus LockDown Browser is highly recommended for educational institutions looking to secure their online assessments. Here are a few key points to consider:
- Ease of Use: The browser is easy to set up and use, both for instructors and students, making it a practical solution for managing online exams.
- Comprehensive Security: It blocks a wide range of cheating methods, including screen capture, instant messaging, and access to other applications, ensuring the integrity of the testing environment.
- Privacy Considerations: The browser respects student privacy and does not compromise on essential security functions, making it a trustworthy tool.
In summary, Respondus LockDown Browser is an essential tool for maintaining the integrity of online assessments, and its benefits make it a valuable addition to any educational institution’s toolkit.