Overview
Fluent Commerce provides an enterprise-level solution that integrates several critical components of retail operations, including inventory management, order management, and product catalog management. This platform is designed to work within an omnichannel ecosystem, ensuring a unified view of inventory and operations across all sales channels.
Key Features and Functionality
Product Management
- Products module within Fluent Big Inventory is a centralized hub for managing a collection of products. It includes features for Product Catalogue management, Standard and Variant Product management, and Category management. Users can create and manage product catalogues, associate products with categories and sub-categories, and oversee all associated attributes and details.
Inventory Management
- Global Inventory management allows for real-time inventory insights across different locations and channels. This includes monitoring allocation, stock on hand (SOH), real-time updates, and inventory buffers. The platform ensures optimal stock management by providing a unified view of inventory.
Distributed Order Management
- Distributed Order Management app manages orders efficiently by assigning fulfillments to locations based on fulfillment rules and available inventory. It includes features for managing orders, fulfillments, and escalations, ensuring smooth order processing and fulfillment.
Feeds and Sources
- The platform allows users to view inventory feed details and track inventory update integrations from various sources, ensuring data consistency and accuracy.
Insights and Reporting
- Insights module serves as a comprehensive repository of system events, providing notifications and a dynamic overview of occurrences or triggers within the Fluent Platform. This includes changes in inventory position or entity states, accessible through a user-friendly configuration.
Admin Console
- Fluent Admin Console is a web-based portal that provides retail business users with an interface to manage orders, product availability, inventory, and order fulfillment. It supports multiple languages and single sign-on (SSO) for streamlined user authentication.
Additional Features
- Stores Management: Oversee individual and network store locations.
- Configuration and Settings: Configure user access and settings, including support for corporate identity management providers (IdP) or Fluent IdP for SSO.
- Batch API: Manage batches of records for inventory updates, running asynchronously to handle large datasets efficiently.
In summary, Fluent Commerce’s platform is a robust solution that integrates product management, inventory management, order management, and insights into a single, scalable, and user-friendly interface. This ensures that retail businesses can manage their operations efficiently across all channels, optimizing product performance and customer satisfaction.