Imperson

Imperson was an AI-powered chatbot platform designed to create engaging conversational experiences for brands and businesses. Utilizing natural language processing (NLP) and machine learning, it effectively understood customer inquiries and provided relevant responses, making it ideal for various use cases such as marketing campaigns, customer support, and entertainment. The platform allowed for extensive customization, enabling businesses to develop chatbots that reflected their unique brand personality and voice. With its evolving AI capabilities, Imperson offered robust analytics and reporting features that delivered valuable insights into customer engagement and chatbot performance. However, since its acquisition by Microsoft in 2018, the platform is no longer available as a standalone product, but businesses can explore Microsoft’s Bot Framework, which integrates some of Imperson’s innovative features.