
SeeingAI - Detailed Review
Accessibility Tools

SeeingAI - Product Overview
Seeing AI is an innovative artificial intelligence application developed by Microsoft, specifically for the iOS platform, to assist individuals with visual impairments. Here’s a brief overview of its primary function, target audience, and key features:
Primary Function
Seeing AI uses the device’s camera to identify and audibly describe various elements such as people, objects, text, and surroundings, helping users to better interact with their environment.
Target Audience
The app is designed for the blind and low vision community, aiming to make daily tasks more accessible and independent.
Key Features
- Text Recognition: Seeing AI can read short text, documents, and even recognize handwriting. It provides audio cues to help capture a printed page and maintain the original formatting of the text.
- Object and Product Identification: The app can scan barcodes and Accessible QR codes, providing audio descriptions of products and their packaging. It also helps in identifying personal objects and finding them later.
- People Recognition: Seeing AI can describe people, including estimating their age, gender, and emotional expression. It also allows users to save photos of friends and coworkers for later recognition.
- Currency Recognition: The app can identify currency notes for US dollars, Canadian dollars, British pounds, and Euros.
- Scene Description: It provides an audio description of scenes, including the use of Spatial Audio for an augmented reality experience in unfamiliar environments (requires a device with LiDAR and iOS 14 ).
- Color and Light Detection: Seeing AI can identify colors and provide an audible tone corresponding to the brightness of the surroundings.
- Photo and Video Description: Users can describe photos and videos from other apps like Mail, Photos, and WhatsApp by sharing them with Seeing AI.
Overall, Seeing AI is a versatile tool that leverages AI to make various aspects of daily life more accessible for individuals with visual impairments.

SeeingAI - User Interface and Experience
User Interface Overview
The user interface of Seeing AI is designed to be intuitive and accessible, particularly for individuals who are blind or have low vision.Channels and Tabs
The app is organized into various channels, each serving a specific purpose. As of the latest updates, the app is split into three main tabs: Read, Describe, and More. The Read tab combines the functionality of the previous Short Text, Document, and Handwriting channels, allowing users to read text from books, menus, signs, and handwritten notes. The Describe tab provides rich descriptions of surroundings or photos, merging the Scene and Person channels. The More tab gives access to other task-specific channels such as Products, Currency, Find My Things, and more.Accessibility Features
Seeing AI is fully accessible with screen readers like Voiceover on iOS and TalkBack, although it is currently only available on iOS devices. This ensures that users can navigate the app easily using audio cues. For example, the Document channel provides audio cues to help align and capture a printed page, and the Product channel uses audio beeps to guide users in locating barcodes.User Interaction
Users can interact with the app through simple camera operations. For instance, pointing the camera at text will read it aloud, and scanning barcodes will identify products. The app also allows users to explore photos by touching the screen, hearing descriptions of objects and their spatial relationships within the image. This feature, “Explore photos by touch,” uses technology from Azure Cognitive Services to provide detailed descriptions.Audio Cues and Feedback
The app relies heavily on audio cues to guide users. For example, the Light channel produces an audible tone corresponding to the brightness of the surroundings, and the World channel uses spatial audio to help users understand their environment. When analyzing photos from other apps, Seeing AI provides audio cues indicating that the image is being processed.Ease of Use
The interface is designed to be user-friendly, with clear instructions provided when using a channel for the first time. The app includes written and video tutorials accessible through the “Help” option, making it easier for new users to get started. The ability to customize the order of channels and the relocation of key features, such as face recognition, to the main screen, further enhances ease of use.Overall User Experience
Seeing AI has been well-received by the blind and low vision community for its versatility and accessibility. Users appreciate the app’s ability to assist with a wide range of daily tasks, from reading text and identifying products to recognizing people and describing surroundings. The continuous updates and improvements based on user feedback have made the app a valuable tool for independent living.Conclusion
In summary, Seeing AI’s user interface is streamlined, accessible, and easy to use, making it a highly effective tool for visually impaired individuals to interact with their environment.
SeeingAI - Key Features and Functionality
Microsoft’s Seeing AI
Seeing AI is a powerful AI-driven application that significantly enhances the daily lives of individuals who are blind or have low vision. Here are the main features and how they work:
Short Text Channel
This feature allows users to point their camera at short pieces of text, such as paragraphs in documents, prescriptions, menus, or signs. The app then reads the text aloud, enabling users to access information quickly and independently.
Document Channel
The Document channel guides users to take a picture of a physical document, which the app then reads aloud. This is particularly useful for reading books, letters, and other printed materials.
Product Channel
Using the camera, this channel scans barcodes or QR codes to identify products. It helps users distinguish between similar items, such as different tins in a cupboard or products while shopping.
Person Channel
This feature uses facial recognition to describe people nearby, including estimating their age, gender, and emotional status. Users can also teach the app to recognize friends and family members.
Currency Channel
The Currency channel identifies banknotes and provides an estimated value. It supports various currencies, including US dollars, Canadian dollars, British pounds, and Euros. This helps users ensure they are using the correct amount of money in cash transactions.
Scene Channel
This channel provides a basic description of the user’s environment or an object in view. It is ideal for quick descriptions, such as describing a picture or the surroundings.
Color Channel
The Color channel identifies the color of an object within the camera’s viewfinder. This is useful for determining the color of clothing, makeup, or colors in an image, although accuracy can be affected by shiny or shadowed objects.
Handwriting Channel
Users can take a picture of handwritten text, and the app will read it aloud. This is helpful for reading greeting cards, notes, or other handwritten messages.
Light Channel
This feature acts as a light meter, using sound to indicate the brightness of the environment. The higher the pitch, the brighter the room, which helps users know when to adjust lighting.
World Channel
Available only on iOS devices, the World channel uses audio Augmented Reality to help users understand their indoor environment. It provides spatial audio cues to support navigation and can be used to create and follow routes independently or with sighted assistance.
Explore Photos by Touch
Using Azure Cognitive Services, this feature allows users to tap on an image on their touchscreen to hear a description of the objects within the image and their spatial relationship. This works with photos taken on the Scene channel, family photos, and images shared on social media.
Native iPad Support
Seeing AI now supports iPads, providing a better experience for users who need the app in academic or professional settings where cellular devices may not be available.
Channel Improvements
Users can customize the order of channels for easier access to favorite features. The face recognition function has been made more accessible on the Person channel, and the app provides audio cues when processing images from other apps.
AI Integration
Seeing AI leverages various AI technologies, including:
- Facial Recognition: To identify people, estimate their age, gender, and emotional status, and recognize friends and family.
- Computer Vision: To read text, identify products, describe scenes, and recognize colors.
- Azure Cognitive Services: Including Custom Vision Service and Computer Vision API to enable features like exploring photos by touch.
Benefits
- Independence: Users can perform daily tasks such as reading mail, identifying products, and navigating environments without relying on others.
- Accessibility: The app is fully accessible with Voiceover on iOS and TalkBack on Android, ensuring users can navigate the app with screen readers.
- Global Availability: Available in 70 countries, making it a widely accessible tool for people with visual impairments.
Overall, Seeing AI integrates AI technologies to provide a comprehensive suite of tools that significantly enhance the independence and daily functioning of individuals with visual impairments.

SeeingAI - Performance and Accuracy
Performance and Accuracy of Seeing AI
Seeing AI, an AI-driven accessibility tool developed by Microsoft, is designed to assist individuals with visual impairments by providing audio descriptions of their environment, reading text, and identifying objects. Here’s a detailed evaluation of its performance and accuracy, along with some limitations and areas for improvement.Text Recognition
Seeing AI demonstrates strong performance in text recognition, particularly with flat, plain word documents. Studies have shown that it achieves greater than 95% accuracy in recognizing text on such documents. However, its accuracy drops significantly when dealing with formatted text on curved surfaces, ranging from 13 to 57%.Task Completion
In a study comparing Seeing AI with another AI vision aid, Orcam MyEye 1, participants using Seeing AI were able to complete 55% of the assigned reading tasks, which included activities of daily living. This is lower than the 71% completion rate with Orcam MyEye 1, but still indicates a significant level of effectiveness.User Experience and Usability
Users have expressed high satisfaction with Seeing AI. A study involving 25 participants with vision loss found that Seeing AI improved performance in tasks such as text reading and searching and identifying objects. The participants also reported high usability scores using the System Usability Scale (SUS).Limitations
- Data Quality: Like many AI systems, Seeing AI’s performance is heavily dependent on the quality of the data it is trained on. Poor-quality data can introduce biases and inaccuracies, affecting its overall accuracy.
- Formatted Text and Curved Surfaces: Seeing AI struggles with recognizing text on curved surfaces or in formatted documents, which can limit its usefulness in certain scenarios.
- Lack of Creativity and Contextual Understanding: AI systems, including Seeing AI, lack the ability to reason creatively or understand context in the way humans do. This can lead to errors in nuanced decision-making tasks.
- Ethical and Privacy Concerns: The use of AI to collect and analyze personal data raises significant ethical and privacy issues, which need to be addressed through proper governance and regulation.
Areas for Improvement
- Enhanced Data Governance: Ensuring high-quality, unbiased data is crucial for improving the accuracy and reliability of Seeing AI. Strong governance frameworks can help mitigate risks related to bias and inaccuracies.
- Explainable AI (XAI): Implementing XAI can make Seeing AI more transparent, providing understandable explanations for its decisions. This is particularly important in sectors where accountability is essential.
- Human-AI Collaboration: Combining Seeing AI with human oversight and expertise can help overcome its limitations, especially in tasks that require creativity or nuanced decision-making.
Recent Updates
Seeing AI has recently integrated some features from ChatGPT, which may enhance its capabilities in certain areas, such as more advanced text analysis and interaction. However, the full impact of these updates on its performance and accuracy is yet to be extensively evaluated. In summary, Seeing AI is a valuable tool for individuals with visual impairments, offering high accuracy in text recognition and user satisfaction. However, it faces limitations related to data quality, formatted text recognition, and the lack of human-like understanding and creativity. Addressing these limitations through improved data governance, explainable AI, and human-AI collaboration can further enhance its effectiveness.
SeeingAI - Pricing and Plans
The Pricing Structure for Seeing AI
The pricing structure for Seeing AI, an AI-driven accessibility tool developed by Microsoft, is straightforward and user-friendly.
Free Access
Seeing AI is completely free to download and use. There are no subscription fees or costs associated with using the app. It is available for both iOS and Android devices, making it widely accessible to individuals with visual impairments.
Features
Despite being free, Seeing AI offers a wide range of features that assist with various daily tasks. Here are some of the key features:
- Short Text: Reads text as soon as it appears in front of the camera.
- Documents: Provides audio guidance to capture a printed page and recognizes the text along with its original formatting.
- Products: Scans barcodes and identifies products using audio beeps.
- People: Saves people’s faces for recognition and estimates their age, gender, and emotions.
- Scene: Describes the overall scene captured by the camera.
- Currency: Recognizes currency notes.
- Light and Color: Identifies colors and provides an audible tone corresponding to the brightness of the surroundings.
- Photos and Videos: Describes images and videos from other apps like Mail, Photos, and social media.
- Handwriting: Recognizes handwritten text.
- World: An Audio Augmented Reality experience to explore unfamiliar environments using Spatial Audio.
No Tiers or Subscriptions
There are no different tiers or subscription plans for Seeing AI. The app is entirely free, and all features are accessible without any additional costs. This makes it an invaluable tool for individuals who are blind or have low vision, helping them to independently accomplish daily tasks.

SeeingAI - Integration and Compatibility
Integration with Other Tools
Seeing AI has been integrated with several other innovative tools to expand its functionality. For instance, it has been integrated with the ARx AI Gen1.5 wearable headset by ARxVision. This integration allows users to access Seeing AI’s features hands-free, using the headset’s advanced camera and audio capabilities. This collaboration enhances independence and access to information for users, enabling them to perform daily tasks more seamlessly.
Additionally, Seeing AI works in conjunction with the NaviLens app, allowing users to scan accessible NaviLens codes at public transit facilities globally. This integration provides a seamless experience for navigating public spaces.
Compatibility Across Platforms
Seeing AI is available on both iOS and Android platforms. For iOS devices, the app requires iOS 12.0 or later, although it can run on iOS 11 or later with some feature limitations.
On Android devices, Seeing AI requires Android 6.0 (Marshmallow) or higher. The app also needs specific hardware specifications, such as a camera with at least 8 megapixels and a minimum of 2 GB of RAM, along with support for ARCore by Google for augmented reality features.
Device Compatibility
The app is compatible with a range of Apple devices, including iPhone SE, iPhone 6S or later, iPad Pro, iPad (5th Generation), iPad Air 2, and iPad Mini 4 or later. While it can run on an iPhone 5S, some features may be limited on this device. For the best experience, using a device with a larger display, such as the iPhone 8 or later, is recommended.
For Android users, the app’s performance is optimized on devices that meet the specified hardware requirements, ensuring smooth operation and accurate object and text recognition.
Additional Requirements
In addition to the operating system and hardware requirements, Seeing AI needs about 1 GB of storage space on the device and a high-speed internet connection for many of its features, such as text recognition and object identification.
Overall, Seeing AI’s integration with other tools and its compatibility across various devices make it a versatile and effective accessibility solution for individuals with visual impairments.

SeeingAI - Customer Support and Resources
Overview
The Seeing AI app, developed by Microsoft, is a valuable tool for individuals who are blind or visually impaired, but it does not provide traditional customer support options in the way many other products do. Here are some key points regarding the resources and support available for Seeing AI:User Guides and Tutorials
Seeing AI offers several video tutorials and guides to help users get familiar with the app’s various features. These include demos on how to recognize short text, documents, products, people, and scenes, as well as how to use the app to read currency and images from other apps.Feature-Specific Support
The app has multiple features such as text recognition, document scanning, product identification via barcodes, people recognition, and scene description. Each feature comes with specific instructions and tips on how to use them effectively.Community and Educational Resources
There are lesson ideas and activities designed for teaching students who are blind or visually impaired how to use the Seeing AI app. These resources help integrate the app into educational settings and practice various academic skills.Accessibility Support
Since Seeing AI is an accessibility tool, it integrates well with other accessibility features on iOS devices, such as VoiceOver. This integration helps users who are blind or visually impaired to interact with the app more easily.Download and Availability
The app is available for free on the iOS App Store, making it accessible to a wide range of users. Users can download it directly from the store and start using it immediately.Conclusion
While Seeing AI does not have a dedicated customer support hotline or live chat, the comprehensive guides, tutorials, and community resources make it relatively easy for users to learn and use the app effectively. If additional support is needed, users can rely on the broader Microsoft accessibility resources and community forums.
SeeingAI - Pros and Cons
Advantages of Seeing AI
Seeing AI, developed by Microsoft, offers several significant advantages for individuals with vision impairments:Real-Time Information
The app provides real-time information about the user’s surroundings using the camera on their smartphone. It can read printed text from books, restaurant menus, street signs, and handwritten notes, making daily tasks more independent.Facial Recognition
Seeing AI can recognize faces, describe physical appearance, predict age and gender, and even detect emotions and facial expressions. It also identifies objects and obstacles in a scene, helping users avoid potential hazards.Product and Currency Identification
The app can identify banknotes and products via their barcodes, which is particularly useful for shopping and managing finances.Accessibility Features
The app is highly accessible, allowing users to change voice type and speed, and it uses large, high contrast, and bold text. It also supports exploring photos by touch, describing objects within images and their spatial relationships.Customization
Users can customize the order of channels for easier access to favorite features, and the app provides audio cues when processing images from other apps.Community Feedback
The app has been improved based on user feedback, ensuring it meets the needs of its users more effectively over time.Disadvantages of Seeing AI
Despite its numerous benefits, Seeing AI also has some notable drawbacks:Battery Drain
One of the significant issues is the high battery consumption due to the real-time processing and recognition tasks, which can cause the phone to heat up and drain the battery quickly.Accuracy Issues
There have been reports of inaccuracies in facial recognition, such as incorrect age and gender identification. However, these issues seem to be less frequent in more recent updates.Limited Hardware Compatibility
Initially, the app was not available on Android devices, and while it has been optimized for iPads, it may still not be as convenient for all users who prefer other devices.Specific Feature Limitations
Some users have noted limitations in specific features, such as the color reader not always being accurate and the lack of functionality to read digital clocks or expiration dates on products.Image Processing Time
While the app can process images quickly, there can be a delay when analyzing photos from other apps, and it may not always accurately describe the spatial relationships between objects in an image. Overall, Seeing AI is a powerful tool that significantly enhances the independence of individuals with vision impairments, despite some areas that require further improvement.
SeeingAI - Comparison with Competitors
When comparing Seeing AI
Seeing AI, an AI-driven accessibility tool developed by Microsoft, stands out among similar products in its category. It is a free mobile app that leverages AI to assist visually impaired individuals. Here are some of its unique features:
Unique Features of Seeing AI
- Text Recognition: It can read out text from documents, signs, and labels.
- Facial Recognition: Identifies people and provides descriptions of their appearance.
- Scene Description: Describes the environment, including people, objects, and text.
- Barcode and QR Code Scanning: Helps with shopping by scanning barcodes and QR codes to identify products.
Envision AI
Envision AI is another prominent app in this category. Its features include:
Unique Features of Envision AI
- Advanced Object Recognition: It features advanced object recognition and document scanning, making it practical for daily tasks.
- Personalized Assistance: Offers real-time visual recognition with personalized assistance to bridge technology and user needs.
- Document Scanning: Specializes in scanning documents and providing detailed descriptions.
Be My Eyes
While not an AI app per se, Be My Eyes is often mentioned alongside AI-driven tools due to its complementary function:
Unique Features of Be My Eyes
- Live Video Assistance: Connects visually impaired users with sighted volunteers through live video calls for immediate assistance.
- Specialized Help: Allows users to connect with businesses and organizations for additional support.
- Free Service: It is free of charge, relying on a large pool of volunteer assistants.
Google Lookout
Google Lookout is another AI-driven app that competes in this space. Its features include:
Unique Features of Google Lookout
- Object Recognition: Uses AI to identify objects, text, and environments.
- Auditory Feedback: Provides auditory feedback to help users understand their surroundings.
- Integration with Google Services: Seamlessly integrates with other Google services, enhancing its functionality.
Key Differences and Alternatives
AI Capabilities
- Seeing AI and Google Lookout rely heavily on AI for object recognition, text reading, and scene description. Envision AI also uses AI but focuses more on practical tasks like document scanning.
User Interaction
- Seeing AI and Envision AI are more automated, using AI directly to provide assistance. Be My Eyes, on the other hand, relies on human volunteers for assistance.
Platform Availability
- Seeing AI is available on iOS devices, while Google Lookout is available on both Android and iOS. Envision AI is also available on both platforms.
Additional Features
- IRA, another app, offers professional assistance from trained agents, including features like ride-sharing and remote assistance for computers and smartphones. This makes it a more comprehensive solution but requires a subscription.
Summary
In summary, each app has its unique strengths:
- Seeing AI excels in text recognition, facial recognition, and scene description.
- Envision AI is strong in advanced object recognition and document scanning.
- Google Lookout provides comprehensive AI-driven assistance for identifying objects and environments.
- Be My Eyes offers live video assistance from human volunteers.
- IRA provides professional assistance with extended features.
Choosing the right app depends on the specific needs and preferences of the user, whether it’s automated AI assistance, human volunteer support, or a combination of both.

SeeingAI - Frequently Asked Questions
Frequently Asked Questions About Microsoft’s Seeing AI App
Q: Is the Seeing AI app available for free?
A: Yes, the Seeing AI app is available for free on major app stores for both smartphones and tablets.Q: What devices is Seeing AI compatible with?
A: Seeing AI is compatible with smartphones and, as of recent updates, also supports iPads to cater to users in various settings, including academic and professional environments.Q: Can the Seeing AI app read handwritten text?
A: Yes, the Handwriting feature of the Seeing AI app can detect and read handwritten text, making it easier for users to access information written by hand.Q: How does Seeing AI help with reading printed text?
A: The app can read both short snippets of text and full documents. Users can hold the camera over a document, and the app will provide audio guidance to ensure all text is captured and read aloud.Q: Can Seeing AI recognize and describe people’s faces?
A: Yes, the app can recognize and describe people’s faces, including estimating their age, gender, and emotional expression. Users can also save faces for future recognition.Q: How does Seeing AI assist with identifying products?
A: The Product feature allows users to scan the barcode of a product, and the app will provide detailed information about the item, including its name, description, and any relevant warnings or instructions.Q: Can Seeing AI identify different denominations of currency?
A: Yes, the Currency feature of the Seeing AI app accurately identifies and provides information about different denominations of currency, helping users handle money transactions confidently.Q: Does Seeing AI describe scenes and objects?
A: Yes, the app can describe everyday objects and scenes, providing an overall understanding of the surroundings. It can identify objects like a coffee cup or describe a scene in detail.Q: How does Seeing AI help with color recognition?
A: The Color feature of the Seeing AI app describes the colors present in an object or scene, helping visually impaired individuals coordinate outfits or identify objects based on color.Q: Can Seeing AI assist in different lighting conditions?
A: Yes, the Light feature of the Seeing AI app uses sound cues to differentiate between areas of brightness and darkness, facilitating safe navigation in various lighting conditions.Q: Can users explore photos using the Seeing AI app?
A: Yes, with the new “Explore photos by touch” feature, users can tap their finger on an image on a touch-screen to hear a description of objects within the image and their spatial relationship.By addressing these questions, users can gain a clearer understanding of how Seeing AI can assist them in their daily lives.
