Botpress - Detailed Review
Analytics Tools
Botpress - Product Overview
Introduction to Botpress
Botpress is a comprehensive platform dedicated to building, deploying, and managing AI-powered chatbots. It is particularly notable in the Analytics Tools AI-driven product category for its innovative use of large language models (LLMs) and generative AI.
Primary Function
The primary function of Botpress is to enable users to create personalized and engaging chatbot experiences. It allows individuals and teams to design, build, and deploy AI agents for various applications, such as improving customer support, automating routine tasks, and driving sales conversions.
Target Audience
Botpress is geared towards a diverse range of users, including individuals, small teams, and large enterprises. Its user-friendly interface makes it accessible for both beginners and experienced developers. The platform is particularly appealing to those interested in programming, developer software, and technology, with a demographic skew towards males aged 25-34.
Key Features
- LLM Integration: Botpress incorporates the latest LLMs to power natural and engaging conversations with chatbots.
- Knowledge Import: Users can import knowledge from custom data sources like websites, documents, and PDFs to enhance the chatbot’s knowledge base.
- Personalized Experiences: The platform captures user inputs in a vectorized database and syncs with third-party systems to deliver personalized AI agent experiences.
- API and SDK: Botpress offers an easy-to-use API and SDK to extend the functionality of AI agents.
- Enterprise Scale: It supports building, deploying, and managing AI agents at an enterprise scale, ensuring scalability and reliability.
- Security and Compliance: The platform features enterprise-grade security and ensures compliance with regulations like GDPR and SOC 2.
- Community Support: Botpress has a supportive community of bot builders who share ideas, troubleshoot issues, and foster collaboration.
- Multi-Language Support: Available in over 100 languages, making it versatile for global applications.
Engagement and Deployment
Botpress facilitates real-time engagement through social media platforms, email marketing, and other channels to build trust and loyalty with customers. The platform is highly efficient in deployment, allowing users to have a bot up and running in about 10 minutes.
Overall, Botpress stands out for its intuitive interface, extensive integrations (including platforms like WhatsApp, Telegram, Zapier, and Zendesk), and its ability to make AI technology accessible and effective for a wide range of users.
Botpress - User Interface and Experience
User Interface of Botpress
The user interface of Botpress is renowned for its simplicity, intuitiveness, and user-friendly design, making it accessible to both technical and non-technical users.Ease of Use
Botpress simplifies the chatbot creation process significantly. The platform offers a drag-and-drop interface that allows users to design conversational flows without the need for extensive coding or deep technical knowledge.- Users can create a chatbot by logging into Botpress Cloud, clicking on “Create Bot,” and then customizing their bot within the Cloud Studio interface. This process is straightforward and does not require a steep learning curve.
Intuitive Interface
The Botpress UI is highly intuitive, featuring a clean and organized layout that makes it easy for users to manage and develop their chatbots.- The platform includes a built-in chat emulator that allows users to test their chatbot by simulating user interactions. This emulator can be accessed with a simple keyboard shortcut (ctrl E or cmd E) and provides insights into the chatbot’s responses, including dialogue engine suggestions and natural language intents.
Collaboration and Workspace
Botpress supports collaboration by allowing users to invite others to their workspace. This feature enables multiple contributors to work on the chatbot’s development simultaneously, enhancing teamwork and efficiency.Testing and Debugging
The emulator in Botpress also includes a bottom panel that offers detailed analysis tools. Users can view the raw JSON payload of the chatbot’s responses, logs of all events, and reset the conversation to test different scenarios. This makes debugging and fine-tuning the chatbot’s performance much easier.User Experience
The overall user experience with Botpress is highly positive, with users praising its ease of use and the speed at which they can develop and deploy chatbots.- The platform’s modular design ensures that chatbots can scale alongside the business, handling increased interaction volumes without a drop in performance. This scalability, combined with the intuitive interface, makes Botpress an excellent choice for businesses of all sizes.
Additional Features
Botpress also integrates well with other systems through APIs and SDKs, making it easy to connect the chatbot with external services. The documentation is comprehensive, and the customer support team is responsive and helpful, which further enhances the user experience.Conclusion
In summary, Botpress offers a user-friendly interface that streamlines the chatbot development process, making it accessible to a wide range of users. Its ease of use, intuitive design, and comprehensive testing tools ensure a positive and productive user experience. Botpress - Key Features and Functionality
Botpress Overview
Botpress is a comprehensive platform for building, managing, and deploying AI-driven chatbots, and it boasts several key features and functionalities, particularly in its analytics and AI integration aspects.Flow Builder and Automation
Botpress includes a powerful flow builder that allows users to create custom chat automations. This tool enables the design of complex chatbot flows using a visual interface, making it easier to automate various customer support tasks. The flow builder also integrates with AI features, such as intents and entities, to capture specific information from user interactions.Built-in AI Features
Botpress stands out with its advanced AI capabilities, including multiple AI agents:- Knowledge Agent: Trains on knowledge base sources like websites, documents, and web searches to answer user questions automatically.
- Personality Agent: Rewrites messages to match a specified personality.
- Summary Agent: Summarizes entire conversations, which is useful for handing over conversations to human agents.
- Vision Agent: Describes and understands images, useful for analyzing images in business processes.
- Translator Agent: Automatically translates messages.
- Autonomous Node: Allows a Large Language Model (LLM) like ChatGPT to decide the order of actions, such as using the knowledge base to answer questions or making API calls.
AI Cards
Botpress offers AI cards that can be used in chatbot flows:- AI Task: Generates content and automates tasks.
- AI Generate: Generates text based on a prompt.
- AI Transition: Classifies text into predefined categories to capture intent without needing training phrases.
Execute Code Card
This feature allows developers to write and execute custom JavaScript within the bot’s workflow. It enables functions like custom logic implementation, dynamic interactions, data integrations with third-party services, state management, and custom error handling. The Execute Code Card also includes AI-generated code suggestions to speed up development.Analytics Tools
Botpress provides an analytics dashboard for each bot, showing metrics such as monthly users, number of sessions, and number of messages. Additional analytics include:- Flow Analytics: Analyze how users navigate through chatbot flows.
- User Input: Get input from users that the chatbot did not understand.
- Sent Messages: Track the number of messages sent by the chatbot.
- Open Rate: Measure the percentage of users who opened messages.
- Click Rate: Track the percentage of users who clicked on buttons.
- Conversion Rate: Measure the percentage of users who completed desired actions.
- Fall Back Rate: Track interactions where the chatbot did not know an answer.
- Custom Event Tracking: Create and analyze custom events within chatbot flows.
- Custom Dashboards/Reports: Create personalized dashboards and reports.
Integrations
Botpress supports a wide range of integrations, including:- OpenAI Integration: Allows bots to use OpenAI models for content generation, image generation, and audio transcription.
- Zendesk & Zapier: Integrates with customer support platforms and automation tools.
- API Integrations: Seamlessly connect with third-party services using the Execute Code Card and pre-built connectors in Botpress Hub.
Live Chat and User Management
Botpress includes built-in live chat features, although they are available only on the $495/month plan. Users can also manage contacts by storing information in custom fields (variables), adding tags, and creating user segments based on these fields and tags.Conclusion
These features collectively make Botpress a powerful tool for building and managing AI-driven chatbots, offering extensive customization, advanced AI capabilities, and comprehensive analytics. Botpress - Performance and Accuracy
Evaluating Botpress in the Analytics Tools AI-driven Product Category
Evaluating the performance and accuracy of Botpress in the Analytics Tools AI-driven product category involves a close look at its features, capabilities, and any identified limitations.
Performance Metrics and Analytics
Botpress offers a comprehensive suite of analytics tools that are crucial for assessing the performance of your chatbot. Here are some key features:
- User Interaction Tracking: Botpress allows you to monitor how users interact with your chatbot, including common queries and engagement rates. This helps in understanding user behavior and preferences.
- Message Monitoring: You can track the messages sent and received by your chatbot, set up alerts for unusual message traffic, and respond promptly to any issues.
- Performance Metrics: The platform provides key performance indicators (KPIs) such as response time, user retention, and satisfaction scores. These metrics are essential for evaluating the effectiveness of your chatbot and identifying areas for improvement.
- Custom Reports: Botpress enables you to generate custom reports focusing on specific metrics relevant to your business goals. This flexibility allows for deeper analysis and better decision-making.
Real-Time Monitoring and Integration
Botpress supports real-time monitoring of chatbot performance, allowing your team to respond quickly to issues or anomalies. The platform can be integrated with various third-party tools for enhanced data analysis and visualization, such as Google Analytics or Mixpanel.
Event Tracking and Advanced Analytics
To gain deeper insights, Botpress allows you to implement event tracking within your bot. You can track specific events, such as button clicks or form completions, which helps in analyzing user behavior effectively. Advanced analytics features enable you to track hyper-specific events, identifying areas for improvement with pinpoint accuracy.
User Engagement and Satisfaction
The platform helps in measuring user engagement through metrics like the number of interactions, average chat duration, and customer satisfaction scores (CSAT). These metrics are vital for ensuring that the chatbot is meeting user needs and driving engagement.
Limitations and Areas for Improvement
While Botpress is highly regarded for its capabilities, there are some areas to consider:
- Learning Curve: The flow builder in Botpress has a high learning curve, which can be challenging for new users. This might require additional training or support to fully utilize the platform’s features.
- Publishing on Certain Channels: Publishing chatbots on platforms like Facebook and Instagram can be technically challenging, which may require additional technical expertise.
- Marketing Possibilities: There are limited marketing possibilities on the standard plan, which might restrict how you can promote your chatbot.
- Basic Analytics on Standard Plan: The standard plan offers basic analytics, which may not be sufficient for detailed analysis and decision-making. Upgrading to a higher plan is necessary for more advanced analytics features.
Data Privacy and Security
Given the importance of data privacy and security, Botpress ensures that it complies with regulations such as GDPR and SOC 2. The platform also offers enterprise-grade security features to protect user data.
Continuous Improvement
To maintain high performance and accuracy, it is crucial to regularly review analytics data, identify patterns, and make necessary adjustments. Botpress supports continuous improvement through features like A/B testing, allowing you to experiment with different bot responses or flows and analyze the results to determine which variations yield better user engagement.
In summary, Botpress offers strong performance and accuracy in its analytics tools, with a focus on real-time monitoring, advanced event tracking, and customizable metrics. However, users should be aware of the potential learning curve and some limitations in publishing and marketing capabilities on lower-tier plans.
Botpress - Pricing and Plans
Botpress Pricing Overview
Botpress offers a flexible and scalable pricing structure to cater to various user needs, particularly in the development and deployment of AI-driven chatbots. Here’s a detailed outline of their pricing plans and features:
Free Plan (Community Plan)
- Cost: Free
- Features:
- Up to 2,000 messages per month
- 5 bots
- 3 collaborators
- 5,000 table rows
- 500MB file storage for knowledge bases
- Basic chatbot development and deployment capabilities
This plan is ideal for individual developers and small teams who are just starting out with chatbot development.
Pay-as-you-go Plan
- Cost: Varies based on usage
- Features:
- Transparent, usage-based pricing: You pay only for what your bot uses
- Custom packages: Subscribe only to the services you need, such as additional bots, messages, table rows, or storage
- Examples of costs:
- Adding a bot: $10 per month
- Adding 5,000 messages per month: $20
- 1GB of vector DB storage: $20 per month
- “Always Alive” feature: $10 per month
- Adding 100,000 table rows: $25 per month
- Adding 1 collaborator: $25 per month
This plan is suitable for those who want to start building AI agents without initial barriers and can scale their usage as needed.
Team Plan
- Cost: Starting at $495 per month
- Features:
- All features included in the Pay-as-you-go plan with increased usage limits
- 20 bots
- 250,000 messages per month
- 5 collaborators
- Built-in live chat
- Custom analytics
- 1 million table rows
- 2GB vector database storage
This plan is perfect for teams that require more extensive features and higher usage limits, offering a significant discount for those who exceed $495 on the Pay-as-you-go plan.
Enterprise Plan
- Cost: Custom, contact Botpress for pricing
- Features:
- All features included in the Team plan
- Additional capabilities for enterprises to scale conversational experiences across their organization
- Enhanced security measures
- Role-based access control (RBAC)
- Single Sign-On (SSO) integration
- Priority support and service level agreements (SLA)
This plan is designed for large organizations with specific and advanced requirements.
Additional Features and Management
- Billing and Payment: Users can manage their billing details, view their current plan, check their monthly bill, update payment methods, and access invoice history directly from the Botpress dashboard.
- Monthly Budget: Users can set a monthly budget to prevent unexpected charges and stay within their financial limits.
Botpress also offers the option to self-host their open-source version, Botpress V12, on your own server, providing further flexibility for users.
Botpress - Integration and Compatibility
Introduction
Botpress is a versatile and powerful platform for building and integrating AI-driven chatbots, offering a wide range of integration and compatibility features across various tools, platforms, and devices.
Integration with Messaging Channels
Botpress allows you to publish your chatbot on multiple messaging channels, including your website, Facebook Messenger, Telegram, WhatsApp, SMS (using Twilio), Slack, Viber, Line, and Microsoft Teams. To integrate with channels like WhatsApp, you need a Meta Developer App and a WhatsApp Business Platform Account, which requires a verification process managed through the Facebook Business Manager.
Third-Party Integrations
Botpress has extensive integration capabilities with other applications. It directly integrates with platforms such as Shopify, Salesforce, Intercom, Calendly, Typeform, and more. Additionally, it supports integrations through Zapier and Make (formerly Integromat), enabling connections to a vast array of applications. You can also use the Execute Code block to send or get data from other applications by creating your own API calls.
Custom Code and SDK
The Botpress SDK provides utility functions that can be integrated into your custom code, allowing for extensive customization of your chatbot. You can install the SDK via NPM and use it to integrate custom logic, handle events, and execute NodeJS code within the Botpress environment.
Live Chat and Customer Support Tools
Botpress includes a built-in live chat feature, although it is only available on the Team plan ($495/month). It also has direct integrations with Zendesk, allowing you to hand over conversations to live chat agents or create Zendesk tickets.
Cross-Channel Compatibility
Botpress enables you to merge contacts across different channels, ensuring a seamless user experience even when the same person contacts you through multiple channels. This feature helps in maintaining a unified view of user interactions.
Technical Requirements and Setup
To integrate Botpress with various channels and tools, you may need to set up specific prerequisites such as Meta Developer Apps for Facebook and Instagram integrations. The platform provides comprehensive documentation and video tutorials to guide you through these processes.
Scalability and Security
Botpress is designed to scale with your business needs, offering enterprise-grade security features and compliance with GDPR and SOC 2. It ensures your AI agents are always online and available, making it suitable for large-scale customer support operations.
Conclusion
In summary, Botpress offers a highly flexible and integrative platform that can be customized to work with a wide range of tools and platforms, making it a versatile choice for building and deploying AI-driven chatbots.
Botpress - Customer Support and Resources
Customer Support
Botpress offers several avenues for customer support, ensuring users get the help they need promptly. Here are a few options:
Sales Team
For business inquiries or to learn more about how Botpress can be integrated into your business, you can contact the sales team directly. They typically respond within one business day.
Community Support
Botpress has a supportive community of developers and users on their Discord channel. This platform is excellent for troubleshooting issues, sharing ideas, and fostering collaboration among bot builders.
Enterprise Support
For enterprise users, Botpress provides advanced technical support, including standard coverage during EST business hours. This support is tailored to meet the specific needs of enterprise clients.
Analytics Tools and Resources
Botpress Analytics is a comprehensive suite of tools aimed at enhancing the performance and effectiveness of your chatbots:
User Interaction Tracking
This feature allows you to monitor how users interact with your chatbot, including common queries and engagement rates. This data is crucial for understanding user behavior and preferences.
Message Monitoring
You can track the messages sent and received by your chatbot and set up alerts for unusual message traffic, ensuring prompt responses to any issues.
Performance Metrics
Analyze key performance indicators (KPIs) such as response time, user retention, and satisfaction scores. These metrics help in assessing the effectiveness of your chatbot and identifying areas for improvement.
Custom Reports
Generate tailored reports focusing on specific metrics relevant to your business goals. This flexibility allows for deeper analysis and better decision-making.
Integration with Other Tools
Botpress Analytics can be integrated with various third-party tools for enhanced data analysis and visualization, providing a more comprehensive view of your chatbot’s performance.
Additional Resources
Documentation and Tutorials
Botpress provides excellent video tutorials and documentation to help users get started and master the platform’s functionalities. These resources are particularly useful for both beginners and advanced users.
Botpress Studio
The platform features a user-friendly drag-and-drop studio that makes it easy to design workflows that automate customer support processes. This studio is intuitive and accessible for users of all skill levels.
Built-in Integrations
Botpress offers built-in integrations that make your agent available on popular channels with just a few clicks. This includes platforms like WhatsApp, Telegram, Zapier, and Zendesk.
By leveraging these support options and resources, users can effectively optimize their chatbot performance, improve user engagement, and ensure their AI agents meet the demands of their business.
Botpress - Pros and Cons
Advantages of Botpress
Botpress offers several significant advantages, particularly in the context of building and managing AI-driven chatbots:Customization and Flexibility
Botpress is an open-source platform, which allows for extensive customization and control over your chatbot projects. This flexibility enables you to create conversational experiences that are highly specific to your needs.Advanced AI Capabilities
Botpress boasts advanced AI features, including multiple AI agents such as Knowledge, Personality, Summary, Vision, and Translator agents. These agents can perform tasks like answering questions based on uploaded knowledge sources, rewriting messages to match a specified personality, summarizing conversations, and describing images.Multi-Channel Support
You can publish your chatbot on up to 10 different channels, making it highly versatile for various business needs. Additionally, it supports integrations with tools like Zendesk and Zapier, enhancing its functionality.Flow Builder and Ease of Use
Botpress features a visual flow builder that allows you to create chatbot dialogs easily, even though it may have a somewhat high learning curve. The platform also offers AI-driven tools to simplify the process, such as generating expressions and code blocks based on your descriptions.Analytics and Performance Metrics
Botpress provides a comprehensive analytics suite that allows you to track user interactions, monitor message traffic, and analyze key performance indicators like response time and user retention. You can also generate custom reports and integrate with other analytics tools for deeper insights.Scalability and Deployment
The platform is highly scalable, allowing you to deploy and manage AI agents at an enterprise level. It ensures your AI agents are always online and available, and it supports massive scaling of customer support response capacity.Community and Support
Botpress has a strong and supportive community of developers, along with extensive documentation, YouTube tutorials, and customer support via email and Discord. This makes it easier to get started and troubleshoot issues.Disadvantages of Botpress
While Botpress offers many benefits, there are also some drawbacks to consider:Learning Curve
The flow builder, although powerful, has a high learning curve. Adding complex elements like expressions and variables can feel technical, even though the platform provides AI assistance to simplify these tasks.Technical Publishing on Social Media
Publishing your chatbot on platforms like Facebook and Instagram can be technically challenging.Limited Marketing Possibilities
Botpress has limited marketing possibilities compared to some other platforms, which might be a constraint for certain business needs.Basic Analytics on Standard Plan
The standard plan offers basic analytics, which may not be sufficient for detailed analysis. Custom analytics are available but require a higher plan.Live Chat Limitations
Live chat is only available on the $495/month plan, which could be a significant cost for smaller businesses or startups. By considering these pros and cons, you can make an informed decision about whether Botpress is the right fit for your chatbot and analytics needs. Botpress - Comparison with Competitors
Unique Features of Botpress
- User Interaction Tracking: Botpress offers comprehensive user interaction tracking, allowing you to monitor how users interact with your chatbot, including common queries and engagement rates. This feature is crucial for analyzing user behavior and preferences.
- Custom Analytics: Botpress provides the ability to track custom events in your chatbot flows and create a custom dashboard. This flexibility is particularly useful for businesses that need specific metrics to align with their goals.
- Advanced AI Agents: Botpress includes multiple AI agents such as the Knowledge Agent, Personality Agent, Summary Agent, Vision Agent, and Translator Agent. These agents enable advanced functionalities like answering questions based on a knowledge base, rewriting messages to match a specified personality, summarizing conversations, and describing images.
- Integration Capabilities: Botpress stands out with its extensive integration capabilities, allowing developers to connect with various databases, CRM systems, and other tools. This open-source nature enhances its flexibility for custom integrations.
Performance Metrics and Event Tracking
- Botpress allows you to analyze key performance indicators (KPIs) such as response time, user retention, and satisfaction scores. It also supports event tracking, enabling you to monitor specific actions like button clicks within your chatbot flows.
Alternatives and Comparisons
Voiceflow
- Ease of Use: Voiceflow is known for its user-friendly interface and no-code approach, making it accessible to users without deep technical skills. However, it may lag behind Botpress in terms of broader feature sets and integration capabilities.
- Analytical Tools: While Voiceflow supports capturing specific information from sentences and understanding user intents, it has fewer integration options compared to Botpress, which might limit its analytical breadth.
Other Chatbot Platforms
- Other platforms like Dialogflow or Microsoft Bot Framework may offer different strengths. For example, Dialogflow, integrated with Google Cloud, provides strong NLP capabilities but might not offer the same level of customization and integration flexibility as Botpress.
Analytics Tools Comparison
Google Analytics and Other AI Analytics Tools
- Tools like Google Analytics, Tableau, and Microsoft Power BI are more generalized analytics platforms that can be integrated with chatbot data but do not offer the same level of chatbot-specific analytics as Botpress. For instance, Google Analytics is powerful for web analytics but does not provide the detailed chatbot interaction insights that Botpress offers.
Conclusion
Botpress distinguishes itself with its advanced AI capabilities, extensive integration options, and customizable analytics. While alternatives like Voiceflow offer ease of use and solid documentation, they may not match the technical depth and feature richness of Botpress. For businesses seeking a comprehensive chatbot solution with deep analytics and customization, Botpress is a strong contender. However, for those looking for a more user-friendly, no-code approach, Voiceflow could be a viable alternative.
Botpress - Frequently Asked Questions
Frequently Asked Questions about Botpress
What analytics tools does Botpress offer?
Botpress provides a range of analytics tools to help you monitor and analyze your chatbot’s performance. The platform includes an analytics dashboard that shows monthly users, number of sessions, and the number of messages. You can also view the number of messages per session, a 3-month overview, and insights into the types of users interacting with your chatbot. Additionally, Botpress offers Custom Analytics, which allows you to track custom events in your chatbot flows and create custom dashboards.Can I track custom events in Botpress?
Yes, you can track custom events in Botpress using its Custom Analytics feature. This allows you to monitor specific events within your chatbot flows and create custom dashboards to analyze these events. This feature is particularly useful for gaining deeper insights into user interactions and optimizing your chatbot’s performance.How does Botpress handle user input and intent recognition?
Botpress uses advanced AI features such as Intents and Entities to recognize user input and understand the intent behind it. You can create Intents based on training phrases to understand user intentions, and Entities to capture specific information from sentences. This helps your chatbot respond accurately and contextually to user queries.Does Botpress support integration with other AI platforms?
Yes, Botpress supports integration with Large Language Models (LLMs) like ChatGPT and other NLP platforms. The platform allows you to incorporate LLMs into your AI agents to deliver natural and engaging responses. It also has Autonomous Nodes that can interact with LLMs to perform tasks such as answering questions based on a knowledge base.What is the Autonomous Node in Botpress?
The Autonomous Node in Botpress is a feature that allows you to let a Large Language Model (LLM) decide when and in what order certain tasks are performed. For example, you can instruct it to use the knowledge base to answer questions or make API calls for order status inquiries. This feature enhances the automation and decision-making capabilities of your chatbot.How does Botpress pricing work?
Botpress offers several pricing plans, including a free plan and customizable paid plans. The free plan includes 5 bots, 2,000 messages per month, and 3 collaborators. The paid plans use a pay-as-you-go model, where you can increase limits such as the number of bots, messages, and storage as needed. There is also a Team plan for larger teams, which includes additional features like built-in Live Chat and custom analytics.Can I set a monthly budget in Botpress to manage expenses?
Yes, Botpress allows you to set a monthly budget to prevent unexpected charges. This feature is particularly useful for businesses that need to control their expenses and stay within their financial limits. You can manage your budget and view your current plan, billing details, and invoice history in the Botpress dashboard.Does Botpress provide live chat support, and if so, what are the requirements?
Botpress does offer live chat support, but it is available only on the Team plan or if you exceed $495 on the pay-as-you-go plan. The Team plan includes built-in Live Chat, along with other advanced features like custom analytics and increased storage.How secure is the data in Botpress?
Botpress ensures enterprise-grade security for your data. The platform is compliant with GDPR and SOC 2, and it provides features to secure your data and ensure your AI agents are always online and available.Can I analyze the performance of live chat agents in Botpress?
Yes, Botpress allows you to analyze the performance of live chat agents through its analytics tools. While the basic analytics provide insights into chatbot interactions, the custom analytics and agent analytics features help you evaluate the performance of live chat agents.Is there a free trial available for Botpress?
Botpress does not offer a traditional free trial, but it does provide a free plan with limited features. This free plan allows you to build and deploy chatbots with up to 2,000 messages per month, making it a good starting point to test the platform’s capabilities.