
Dundas BI - Detailed Review
App Tools

Dundas BI - Product Overview
Introduction to Dundas BI
Dundas BI is a comprehensive business intelligence, analytics, and dashboard platform that helps organizations transform their data into actionable insights. Here’s a brief overview of its primary function, target audience, and key features:
Primary Function
Dundas BI is designed to enable users to analyze, visualize, and report on their data in real-time. It provides tools for data preparation, interactive dashboards, reporting, and advanced data analytics, allowing users to make data-driven decisions quickly and efficiently.
Target Audience
The primary target audience for Dundas BI includes software vendors, developers, and large to medium-sized enterprises. It is particularly useful for organizations that need to embed advanced analytics capabilities into their existing applications or build new data-driven products. Companies with a significant number of employees, such as those in the 1,000 to 10,000 employee range, also benefit from Dundas BI’s scalable and customizable solutions.
Key Features
- Data Visualization and Dashboards: Dundas BI allows users to create customizable dashboards, scorecards, and reports using a variety of graph and chart formats. These visualizations help in tracking predefined and user-defined KPIs in real-time.
- Advanced Analytics: The platform offers advanced analytical capabilities, including the analysis of historical and current trends to predict future trends and events. It uses advanced graphical techniques to communicate complex information effectively.
- Self-Service Analytics: Users can engage in self-service data discovery and analytics, leveraging smart visuals and built-in visual data preparation tools to gain insights quickly without needing to switch between multiple applications.
- Customization and Embedding: Dundas BI is highly flexible and programmable, making it ideal for embedding white-labeled analytics into existing software applications. This feature is particularly beneficial for software vendors looking to enhance their products with advanced analytics capabilities.
- Mobile Support: The platform supports mobile devices, allowing users to access and create dashboards from any mobile device through its touch-based interface and responsive design.
- API Support: Dundas BI provides API support, enabling seamless integration with other systems and applications.
- Collaboration Tools: It includes communication and collaboration tools that allow users to analyze metrics, comment, and answer questions, enhancing team collaboration and decision-making.
Overall, Dundas BI is a versatile and user-friendly platform that caters to a wide range of business needs, from data visualization and reporting to advanced analytics and embedded BI solutions.

Dundas BI - User Interface and Experience
User Interface of Dundas BI
The user interface of Dundas BI is characterized by its flexibility, customization capabilities, and adaptability to different user roles, which significantly impact its ease of use and overall user experience.Customization and Flexibility
Dundas BI stands out for its extensive customization options, particularly through its open APIs. These APIs allow users to modify almost any aspect of the application to meet specific needs. For example, administrators can create custom UIs to manage tasks such as monitoring and checking in files, which can be particularly useful for collaborative environments.Ease of Use
While Dundas BI offers a high degree of customization, it does require some expertise to fully leverage its capabilities. The platform is not as straightforward for novice users compared to some other BI tools, such as Domo, which is known for its simplicity and ease of use. However, Dundas BI provides several features to help users get started, including a built-in walkthrough and an entirely web-based interface that adapts to the type of user logged in.Adaptive User Experience
Dundas BI automatically adjusts the user interface based on the user’s role. For instance, standard users will see different options compared to developer or power users. This adaptive approach ensures that users are presented with only the features and options relevant to their needs, enhancing the overall user experience.Embedded Content and Navigation
To improve usability, Dundas BI recommends embedding dashboards and reports within existing company portals or applications, such as SharePoint. This approach makes the content feel more like a web page, reducing clutter and making it easier for users to access the information they need without being overwhelmed by unnecessary menus and toolbars.Self-Service Capabilities
Dundas BI also supports self-service interfaces that allow users to make simple changes, such as selecting metrics or grouping categories, without needing to delve into the more complex development screens. This feature ensures that even less technical users can interact with the data in a user-friendly manner.Automatic Saving and Version Control
The platform is web-based and automatically saves user work, similar to how services like Gmail operate. This eliminates the need for manual saving and provides a seamless experience. Additionally, Dundas BI includes version control, allowing users to roll back to previous versions of files if necessary.Conclusion
In summary, Dundas BI offers a highly customizable and flexible user interface, although it may require some technical expertise to fully utilize its features. The platform’s adaptive nature, embedded content capabilities, and self-service options contribute to a user-friendly experience, especially when configured to meet the specific needs of different user roles.
Dundas BI - Key Features and Functionality
Dundas BI Overview
Dundas BI is a comprehensive business intelligence (BI) platform that offers a wide range of features and functionalities, particularly in the areas of data analytics, visualization, and integration with AI and machine learning. Here are the key features and how they work, including the integration of AI.Data Connectivity and Integration
Dundas BI allows users to connect to a variety of data sources in real-time, including relational databases, web-based data, ODBC/JDBC, file-based data, OLAP, Big Data, and Flat files. This flexibility ensures that users can integrate data from multiple sources, such as Microsoft SQL Server, Google BigQuery, and Azure Analysis Services, to create a unified view of their data.Data Visualization and Dashboards
The platform offers advanced data visualization capabilities, enabling users to create interactive and customizable dashboards. Users can drag-and-drop components to arrange data visualizations anywhere on the canvas, making it easy to create complex reports and dashboards. These visualizations help in presenting data in a clear and actionable manner.Reporting
Dundas BI provides a robust reporting tool that allows users to create various types of reports, including multi-page reports and ad-hoc reports. The reporting tool supports automation features such as email delivery scheduling, report bursting, and printing. Reports can be interactive, allowing users to drill deeper into the data for more insights.Predictive Analytics and Machine Learning
One of the standout features of Dundas BI is its integration with Python and R for machine learning and predictive analytics. Users can execute Python or R scripts within Dundas BI to leverage machine learning models. This allows for the automatic classification or scoring of new data, such as classifying customers based on various data variables. The results can be visualized and integrated into the BI system, enabling predictive analytics capabilities within the same platform.Collaboration and Sharing
Dundas BI facilitates collaboration through features like annotating metrics with questions and comments, responding to comments, and controlling who can view these interactions. Users can also request follow-up actions on specific areas of concern or opportunity. This ensures that data is presented in the proper context and that team members can work together effectively.Embedded Business Intelligence
The platform is highly flexible and open, making it easy to customize and embed into existing systems and applications. Dundas BI supports integrations with various tools such as SharePoint, Microsoft Azure, Salesforce Sales Cloud, Google Docs, and Slack, among others. This allows developers to build and extend white-label analytics solutions that fit seamlessly into their current applications.Advanced Visual Analytics
Dundas BI 5 introduced several new features, including advanced visual analytics, simplified system integrations, and an enriched user experience. The addition of Python scripting within Dundas BI enables the use of machine learning libraries for forecasting, clustering, and other advanced analytics tasks. This enhances the platform’s capability to handle complex data analysis and visualization.Conclusion
In summary, Dundas BI is a powerful BI solution that integrates AI and machine learning through its support for Python and R scripts, offers extensive data visualization and reporting capabilities, and facilitates seamless integration with various data sources and applications. These features make it an effective tool for businesses looking to enhance their data analysis and decision-making processes.
Dundas BI - Performance and Accuracy
Performance
Dundas BI is renowned for its strong performance, particularly in handling large datasets. The platform is optimized to process vast quantities of data efficiently, making it suitable for enterprises with significant data needs. Here are some highlights:In-Memory Engine
Dundas BI’s in-memory engine significantly enhances performance by allowing instantaneous query responses, even against large databases. For example, a sample dashboard connecting to a Google BigQuery database with over 137 million rows demonstrated instantaneous load times for interactions and queries.Scalability
The architecture of Dundas BI is scalable, ensuring that it can grow with the business without compromising performance. This scalability supports increasing data volumes and user numbers.Accuracy
The accuracy of Dundas BI is supported by several features:Data Integration and Preparation
Dundas BI offers robust data integration capabilities, allowing users to consolidate data from various sources into a single reporting environment. Its data preparation tools enable users to clean, transform, and model data, ensuring reports are built on accurate and relevant data.Advanced Analytics
The platform includes advanced analytics features such as predictive analytics, data mining, and machine learning integration. These tools help users uncover deeper insights and make data-driven decisions with confidence.Limitations and Areas for Improvement
While Dundas BI performs well in many areas, there are some limitations and areas where improvements could be made:User-Friendly Interface
One of the main criticisms is that Dundas BI has a steep learning curve. Users, especially non-technical ones, find it challenging to create reports and dashboards without extensive training. Improving the UI to make it more user-friendly and reducing the number of settings could enhance the end-user experience.Color Palette and Settings
Users have reported difficulties with the color palette and the numerous settings available for charts. Simplifying these aspects and making them more organized and user-friendly would be beneficial.Error Messages and Support
The error messages in Dundas BI are not always helpful in identifying the root cause of issues. Enhancing these messages and providing more comprehensive online support resources, such as user forums and video tutorials, could improve the overall user experience.Specific Feature Requests
Some users have requested additional features like native funnel charts and the ability to write back data to specific fields in a database directly from the dashboard. These features would enhance the functionality and usability of the platform. In summary, Dundas BI stands out for its performance and accuracy, particularly in handling large datasets and providing advanced analytics. However, there is room for improvement in terms of user interface, ease of use, and specific feature enhancements to make the platform more accessible and efficient for a broader range of users.
Dundas BI - Pricing and Plans
Pricing Model
- Dundas BI operates on a quote-based pricing model, which means that the cost is determined based on the specific needs and requirements of the organization. There is no standard, publicly listed pricing tier.
Minimum Pricing
- The minimum pricing for Dundas BI starts at $2,500 per month, but this is subject to a quote and can vary depending on the organization’s needs.
Customization and Flexibility
- Given its flexible and highly customizable nature, the pricing likely reflects the extent of customization, the number of users, and the specific features required by the organization. Dundas BI is known for its ability to be integrated into existing systems and for its extensive customization options, which can influence the final cost.
No Free Option
- There is no indication of a free version or trial period for Dundas BI. The software is positioned as a comprehensive business intelligence solution, and its pricing reflects its advanced features and support.
Summary
While Dundas BI does not offer a publicly listed pricing tier, it is clear that the pricing is quote-based and starts at a minimum of $2,500 per month, with costs varying based on the organization’s specific requirements and the level of customization needed.

Dundas BI - Integration and Compatibility
Integration with Other Tools
Dundas BI is a versatile Business Intelligence (BI) platform that integrates seamlessly with various data sources and tools, making it a powerful asset for data analysis and visualization.
Data Sources
Dundas BI can connect to a wide range of data sources, including databases like Vertica, SQL Server, and PostgreSQL. For example, to connect Dundas BI with Vertica, you can follow specific steps to set up a new data connector within the Dundas BI interface, selecting Vertica Database from the data provider list and entering the necessary connection details.
Embedded Analytics
Dundas BI is highly flexible and can be embedded into existing applications, allowing you to provide a seamless user experience. This is particularly useful for software vendors and developers who need to integrate advanced data analytics into their products without building everything from scratch.
Compatibility Across Platforms and Devices
Dundas BI offers broad compatibility across different platforms and devices, ensuring that users can access and interact with the platform from various environments.
On-Premises and Cloud
Dundas BI can be deployed both on-premises and in cloud environments, providing flexibility based on your organization’s needs. This allows you to manage and analyze data whether you prefer local servers or cloud-based solutions.
Linux Deployment
Dundas BI supports installation on Linux platforms, including Red Hat Enterprise Linux (RHEL), Ubuntu LTS, and Debian. The installation process involves using the Dundas BI Deployment Wizard, which guides you through setting up instances of Dundas BI on your Linux server. Additionally, you can use Docker images or Helm Charts for deployment on Kubernetes.
Multi-Device Access
Users can access Dundas BI from any device with a supported web browser, whether it’s a desktop, laptop, or mobile device. This ensures that your data and analytics are accessible wherever you need them.
Known Limitations and Considerations
While Dundas BI offers extensive integration and compatibility, there are some limitations to be aware of:
Data Types
When connecting to certain databases like Vertica, some data types such as BINARY, VARBINARY, and specific time-related types are not supported. Additionally, there are limitations on the precision and scale of numeric data types.
Linux Specifics
On Linux, there are certain unsupported features, including Windows authentication with data providers and specific file data providers like UNC paths. However, federated authentication with providers like Azure Active Directory is supported.
Overall, Dundas BI is a highly adaptable and integrative platform that can be customized to fit various organizational needs, making it a valuable tool for enhancing data analytics and reporting capabilities.

Dundas BI - Customer Support and Resources
Dundas BI Customer Support
Dundas BI, now part of insightsoftware’s Logi Symphony, offers several comprehensive customer support options and additional resources to ensure users can effectively utilize the platform.Contact Support
For immediate assistance, you can contact Dundas BI support via phone or email. The support team is available Monday to Friday from 9 AM to 6 PM Eastern Time for phone calls at 1.416.467.9100, and from 7 AM to 6 PM Eastern Time for emails at support@dundas.com.Submitting Support Tickets
If you need to submit a support ticket, you can do so through the support center. It is recommended to include the product name and version number in the subject line, along with any relevant screenshots or error messages, and detailed steps to replicate the issue. This helps ensure a prompt response.FAQs and Documentation
Dundas BI provides an extensive FAQ section that addresses common questions and issues. The support center also includes detailed product documentation, user and administrator guides, and step-by-step walkthroughs for various features. These resources are categorized and arranged for easy access.Training and How-to Videos
To get started or to learn advanced features, Dundas BI offers introductory and how-to videos. The “Off the Charts” series with Jeff is particularly useful for tips and in-depth explanations on various topics.Community Forum
Users can engage with the community through forums where they can discuss topics such as static resources, custom fonts, and other advanced features. This platform allows for sharing knowledge and best practices among users.System Requirements and Administration
The support center includes information on system requirements, license details, and administrative tasks such as resetting passwords and managing user seats. This ensures that administrators have all the necessary information to manage the platform effectively.Embedding and Integration Resources
For developers and product managers, Dundas BI provides resources on embedding and integrating the analytics platform into existing applications. This includes guides on embedding content within webpages, using iframes, and deep links with parameter support.Conclusion
By leveraging these support options and resources, users of Dundas BI can efficiently resolve issues, learn new features, and optimize their use of the platform.
Dundas BI - Pros and Cons
Advantages of Dundas BI
Dundas BI offers several significant advantages that make it a strong contender in the business intelligence and data visualization category:Customizable Dashboards and Reports
Dundas BI allows users to create highly customizable dashboards and reports, enabling them to reflect individual or company-wide metrics effectively. Users can drag and drop elements to tailor dashboards to specific business requirements.Powerful Data Integration
The platform supports seamless integration with various data sources, including databases, web services, and third-party applications. This ensures a holistic view of the data landscape.Advanced Visualizations
Dundas BI is renowned for its ability to create complex, interactive visualizations such as time series visualizations and geographic heat maps. These visual tools facilitate deeper insight extraction.User-Friendly Interface
The platform is user-friendly and allows users to achieve a lot in a short time. It is particularly praised for its ease of use, even for users without extensive technical knowledge.Extensive ETL Capabilities
Dundas BI features a strong Extract-Transform-Load (ETL) tool that enables business data conversion without requiring deep database knowledge.Real-Time Data Analysis
The platform provides real-time access to data, which is crucial for dynamic environments that require rapid responses. Its interactive dashboards and reports enhance user engagement and understanding.Scalability
Dundas BI is scalable and can accommodate businesses of all sizes, from startups to large-scale enterprises. It supports real-time data analysis, driving faster decision-making.Disadvantages of Dundas BI
While Dundas BI has many strengths, there are also some areas where it falls short:Real-Time Analytics
Dundas BI has a poor rating in real-time analytics, scoring only 25% compared to other vendors. It lacks strong capabilities in data ingestion, real-time insights, and real-time streaming data.Data Integration
The platform performs poorly in data integration, scoring 23% relative to other vendors. It struggles with data warehousing, data hub, and data virtualization.Data Governance
Dundas BI scores poorly in data governance, with a score of 21%. It lacks strong data management, data quality, data catalog, and data encryption features.Mobile Business Intelligence
The platform has a weak performance in mobile business intelligence, scoring only 19%. It does not offer strong support for Android, iPad, and iPhone devices.Performance Optimization
Dundas BI has a moderate score in performance optimization, scoring 33%. It could improve in areas such as parallel processing, data pipelines, materialized views, and cache settings.AI Capabilities
While Dundas BI incorporates some AI, its focus is not primarily on natural language queries or AI-driven insights. Its machine learning capabilities are more geared towards advanced users rather than providing automated insights. By considering these points, users can make a more informed decision about whether Dundas BI meets their specific needs and requirements.
Dundas BI - Comparison with Competitors
Comparison of Dundas BI with Other AI-Driven Business Intelligence Tools
Customization and Data Integration
Dundas BI is known for its highly customizable dashboards and reports, allowing users to drag and drop elements to create personalized analytics experiences. It also supports seamless integration with various data sources, including databases, web services, and third-party applications. In contrast, Microsoft Power BI with AI Builder also offers extensive data integration capabilities, connecting effortlessly to multiple data sources such as Excel, cloud platforms, and SQL databases. However, Power BI’s strength lies in its AI Builder, which allows users to create custom AI models for tasks like sentiment analysis and prediction without requiring technical expertise.AI Capabilities
Dundas BI incorporates some level of AI, but its focus is not primarily on natural language queries or AI-driven insights. Instead, its machine learning capabilities are more geared towards advanced users who can leverage the platform’s depth to create and interpret complex models. On the other hand, ThoughtSpot is heavily focused on AI, with features like natural language search and automated insights. ThoughtSpot’s AI engine actively drives valuable insights, helping businesses react faster to market changes. Its SpotIQ feature identifies anomalies, detects trends, and uncovers hidden patterns automatically.User Interface and Accessibility
Dundas BI offers interactive dashboards and reports, but it may require more technical knowledge to fully leverage its advanced features. It is highly customizable but might not be as accessible to non-technical users. In contrast, ThoughtSpot and Microsoft Power BI with AI Builder are more user-friendly for non-technical users. ThoughtSpot allows users to ask questions in plain English and get instant insights, while Power BI’s AI Builder provides a no-code interface for creating AI models.Scalability and Real-Time Data
Dundas BI is scalable and supports real-time data analysis, making it suitable for businesses of all sizes. It accommodates real-time access to data, which is crucial for dynamic environments. Similarly, ThoughtSpot and Power BI also handle real-time data querying and updates. ThoughtSpot can handle billions of rows of data effortlessly, and Power BI ensures that reports and dashboards always display the latest information through live connections to data sources.Alternatives
If Dundas BI does not meet your specific needs, several alternatives are worth considering:- ThoughtSpot: Ideal for non-technical users who need natural language search and real-time analytics.
- Microsoft Power BI with AI Builder: Suitable for organizations within the Microsoft ecosystem, offering easy integration and powerful AI features.
- Tableau: Known for its intuitive interface and strong self-service analytics, though it may not be as strong in AI capabilities as ThoughtSpot or Power BI.

Dundas BI - Frequently Asked Questions
Here are some frequently asked questions about Dundas BI, along with detailed responses to each:
What is the difference between Edit mode and View mode in Dundas BI?
In Dundas BI, the difference between Edit mode and View mode is minimal. Changes made in View mode can be saved if you switch back to Edit mode. There is no Save button in the toolbar because changes are automatically saved, and you can see the status bar at the bottom indicating when the item has been saved.How does Dundas BI handle data storage, particularly with in-memory storage?
Dundas BI offers an in-memory storage type for data cubes, which can significantly improve data retrieval performance. Building the in-memory cube can take time, depending on the columns and default measures selected, and it can be scheduled to run periodically. The in-memory cube is also persisted to the Dundas BI Warehouse database for reload in case the server is restarted. If changes are made to the data cube after the in-memory storage has been built, you need to manually rebuild the in-memory storage.What are the key features of Dundas BI?
Dundas BI is characterized by several key features, including analytics, business intelligence, dashboards, data visualization, embedded business intelligence, interactive data visualizations, and reporting. It also supports real-time data and integration with tools like Microsoft Excel. Additionally, it offers functionalities such as Extract-Transform-Load (ETL) processes, paginated reports, set analysis, and correlation matrices.Does Dundas BI offer a free plan or trial?
Dundas BI does not offer a free plan, but it does provide a free trial. The pricing for Dundas BI is custom and based on specific needs, so you would need to contact them for a quotation.How does Dundas BI support natural language querying?
Dundas BI now supports Natural Language Querying, allowing users to type simple commands in English to query their data. Once a data structure is selected, Dundas BI suggests commands based on the data makeup. Users can also type direct commands, and the system will recognize if the requested measure is available in the data source. This feature is facilitated by the Natural Language Assistant’s Help Menu.What are the advantages and unique features of Dundas BI compared to other BI vendors?
Dundas BI stands out with its flexibility and a wide range of features, including support for Microsoft Dynamics 365, set analysis, and correlation matrices. It also offers embedded business intelligence, interactive data visualizations, and the ability to integrate into various applications using webpages, iframes, and deep links with parameter value support.How can I embed or integrate Dundas BI into other applications?
Dundas BI provides multiple ways to embed or integrate its functionality into any type of application. This includes options for webpages with or without an iframe, and deep links with parameter value support. This flexibility allows for seamless integration into various systems.What is the role of slicers in Dundas BI visualizations?
In Dundas BI, slicers are generally used for filtering data and are not displayed in the visualization by default. However, you can optionally display the selected filter values as text, for example, in a tooltip or label.How does Dundas BI handle periodic updates to data cubes?
If you make changes to your data cube after the in-memory storage has been built, you need to manually rebuild the in-memory storage. The build process can be scheduled to run periodically to ensure the data remains up-to-date.
Dundas BI - Conclusion and Recommendation
Final Assessment of Dundas BI
Dundas BI is a comprehensive business intelligence and data visualization platform that offers a wide range of features to help organizations transform complex data into actionable insights. Here’s a detailed assessment of who would benefit most from using it and an overall recommendation.Key Features and Benefits
- Data Visualization and Dashboards: Dundas BI provides extensive data visualization and dashboarding capabilities, allowing users to create interactive dashboards, reports, and scorecards. These tools enhance user engagement and make complex data more accessible.
- Customization and Scalability: The platform is highly customizable, enabling users to create a personalized data analytics experience. It is scalable, making it suitable for businesses of all sizes, from startups to large-scale enterprises.
- Real-Time Data Analysis: Dundas BI supports real-time data analysis, which is crucial for dynamic environments that require rapid responses. This feature enables faster decision-making and deeper insights into business operations.
- Integration with Data Sources: The platform integrates seamlessly with various data sources, including SQL databases, Excel files, and cloud-based data warehouses. This ensures continuity in data analytics workflows and provides a unified view of organizational data.
- Mobile Support and User Roles: Dundas BI offers mobile user support and grants access to users based on their groups and user roles, ensuring that the right people have the right features, data, and objects.
Who Would Benefit Most
Dundas BI is particularly beneficial for organizations that rely heavily on data-driven decision-making processes. Here are some key roles and industries that can gain significant value from using Dundas BI:- Data Analysts, Business Intelligence Managers, IT Professionals, and Executives: These roles can leverage Dundas BI to gain insights that guide strategic decisions. The platform’s advanced analytics and visualization tools make it easier for these professionals to identify trends and make informed decisions.
- Healthcare, Finance, Manufacturing, and Retail Industries: Companies in these sectors can benefit from Dundas BI’s ability to handle large-scale data and provide real-time insights, which are critical for their operations.
Overall Recommendation
Dundas BI is a strong choice for any organization seeking a comprehensive business intelligence and data visualization solution. Here are some key points to consider:- Ease of Use and Adoption: Dundas BI has been recognized for its high adoption rates and ease of use, particularly among business users. This makes it a viable option for both small teams and large enterprises looking to streamline their data analysis procedures.
- Value and Support: The platform is highly regarded for its price-performance value and vendor support. Users have consistently rated Dundas BI high for these aspects, indicating a strong commitment to customer satisfaction.
- Advanced Analytics: With its ability to analyze historical and current trends, Dundas BI is well-suited for organizations looking to make predictions and drive strategic growth.